Australia
Review of Nurabeam
Wow, just got a call from my bank to inform me nurabeam was trying to take $569.00 from my account, luckily they blocked it but now have to cancel my card & get a new one. Do not buy from this company, they will rip you off if you're not aware...
Review of Watch Connection
I ordered my watch on 3rd Jan, received confirmation & informed it would be sent immediately, after approx 2 weeks I emailed asking where my tracking was they sent some random number that went nowhere, waited patiently for another 2 weeks & still the tracking went nowhere, finally emailed asking for a refund & still no communication so put a request into my bank for a refund & surprise surprise the watch turned up today but still no communication & completely different tracking number.. Avoid this company at all costs..
Reply from Watch Connection
We’re very sorry to hear about your experience and understand how frustrating the lack of clear tracking updates must have been.
International shipments can sometimes experience delays or tracking reference changes while in transit, particularly when transferring between carriers. That said, we acknowledge that communication should have been clearer, and we apologise if this caused confusion or concern.
If you have initiated a bank dispute, we kindly ask that you contact our support team directly at support@watch-connection.com
with your order number so we can review the matter promptly and ensure everything is resolved correctly.
We appreciate your feedback and are continually working to improve our communication processes.
– The Watch Connection Team
