It is always a pleasure to buy in Matas when you are a member of Club Matas Plus. What a great invention: free shipping, fast delivery and you can even buy one item and get the same service. it is... See more
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Do not buy from them. They always have offers because they have bad quality products . If you contacted them to get a refund and return the product they will not help you. Do not waist your money at t... See more
Company replied
I love Matas. I am customer since many years and a happy one. Please just make sure Burd deliver at the door as announced and not far away at the reception of the property where I cannot go.
Matas is one of the things in Denmark I can truly trust. They sell their own brand which I personally use (Matas Striber line, vitamins, etc) and brands that are high quality. On top of that, they del... See more
Company details
Written by the company
På Matas.dk finder du Danmarks skønneste udvalg af kosmetik, dufte helse- og hudplejeprodukter. Du finder mere end 28.000 varer til både mænd og kvinder. Derudover har vi også et stort udvalg af produkter til det aktive liv, børn, boligen og meget mere. Gå ind på www.matas.dk og se hele vores skønne udvalg.
Contact info
Rørmosevej 1, 3450, Allerød, Denmark
- 48165544
- kundeservice@matas.dk
- www.matas.dk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent shopping experience
Excellent experience due to friendly and highly educated staff in all domains and a large selection of both drugstore and high-quality products ❤️
Skøndinavia Anti-Frizz Serum 100 ml Er…
Skøndinavia Anti-Frizz Serum 100 ml Er et super produkt og Matas har god og hurtig service på deres webshop
Matas Skomergade - is always fantastic
I had been to Matas Skomergade- Roskilde and I was surprised to see their customer service. The attention they show, the care they offer. I used to go often and buy products because it is such a positive place in Roskilde :) Please keep doing your service as you do today.
Wrong order
I went to the store and showed the seller the product I needed on the website.
The seller ordered it online for me. When I received it and opened the package, I realized it was conditioner instead of shampoo.
I know I should have checked before opening the product, and because of that I didn’t complain.
However, I believe the seller at the shop should have paid more attention.

Reply from Matas Webshop
Always a pleasure
Very happy from the service
Very good service. Always on time and very nice things there.
I am so happy to have Matas shop
Dyson Airwrap and Christmas 2025
I had ordered for a dyson airwrap this Christmas, the ordered was not delivered as matas ran out of stock. They offered complete refund but I insisted on the product as it was a Christmas gift to my wife.
The customer support took the initiative to ensure I get options(colours available )to choose from and ensured it's delivered before Christmas.
Happy wife - Happy life!😁😁
Very convinced when I bought by online
Very convinced when I bought by online. And also good when I walk to Matas shop them can help and good information. Good service and fast when I have some problem and asking by Matas kundeservervice, answer very fast and settle very fast. I give 10/10. Perfect 👍🏾
A bit disappointed.
Delivery was fast but the product in itself is not as I thought.
A bit disappointed I must say.
I would like to return it but I dont have the return label and I have no print or digital tools.

Reply from Matas Webshop
Good
I ordered 2 things, one was delivered the next day (amazing!) And the other was delivered after 3 days, but to a diffrent place, which i find wiered, but didnt think much of it.
All in all, a good experiance
Long time to receive my package because…
Long time to receive my package because of the damage.

Reply from Matas Webshop
The butik assistent was very friendly…
The butik assistent was very friendly and helpful. And we were able to solve the issue of shipping. It was very fast, free of charge and reliable! I recommend Matas shopping and shipping. I am a very satisfied customer.
Azur Tubigon from Lyngby
Fantastisk service!
I have rosacea and very sensitive skin
I have rosacea and very sensitive skin, and the Matas No Perfume skincare line has been a game-changer. It works far better than other skincare brands I’ve tried, and I highly recommend it. (Please ignore the date, I've been using this stuff for well over three years, love it)
Best service and fast delivery 👍🏽
nice selection of skincare
ordered vitamins + lotion. delivery was 2 days, everything well packed.
great service
skincare I orderd was delivered quickly and well packed.
okay but order delayed
Ordered skincre. It arrived fine, but shipping took longer than expected. Not bad overall.

Reply from Matas Webshop
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