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Recent reviews
james sitzman
I’m having a very difficult time understanding your position on this return, particularly given that I paid for shipping insurance. This order has now involved two separate shipping problems. The first shipment was lost. A replacement was eventually sent, but after receiving and trying the shorts, I determined they were not acceptable and returned them through USPS. I am now being told that you did not receive the return and that my refund request is being denied. That leaves me with a nearly $200 charge and no merchandise, despite having returned the product in good faith through USPS and having paid for shipping insurance. I do not understand how the customer is expected to absorb the entire loss under these circumstances. I also want to be clear that this was not simply a change-of-mind return. I had several legitimate issues with the product itself: * The shorts were not the advertised length. * The cell phone pocket is too small to function properly for its intended purpose. * The waistband is excessively wide, causing the shorts to sit awkwardly on the waist and hips. * The sizing runs substantially smaller than expected, which further contributes to the poor fit. For a premium product, the fit and function were disappointing. However, what has turned a disappointing product experience into a terrible customer experience is the handling of the return. Your company advertises a satisfaction guarantee, yet my experience has been: the first shipment was lost, the replacement product did not meet expectations, I returned it through USPS, and now my refund is being denied because you say the return was not received. Meanwhile, I paid for shipping insurance and am apparently still expected to absorb a nearly $200 loss. What exactly was the shipping insurance intended to protect against if it does not apply when a shipment is lost? I could understand a product simply not being right for me. What I did not expect from a premium brand was an unwillingness to help resolve a shipping problem after I followed the return process. If this cannot be resolved, I will dispute the charge with my credit card company and document the entire experience in my reviews—the product issues, both shipping problems, the denied refund, and the fact that I paid for insurance yet was still left with a nearly $200 charge and nothing to show for it. I would much rather have you resolve this directly. Please review the situation again and issue the appropriate refund.
Joe Luna
Can't order multiple sets at the same time, can't use VPN while ordering, come on, folks, it's deep into 2026, you have to make it easy to order your stuff. If it wasn't for my spouse asking me to order these, I would have blown the whole thing off. Frustrating UPDATE: After reading the TOS regarding "30 day money back" guarantee (which is NOT a satisfaction guarantee... It's very restrictive, as in items can't be used [who in the world uses unwashed towels?!?], must be returned at buyer's expense, not to US shipping point, but to CHINA), we decided not to buy, and advised them within half an hour we would be canceling order. FIVE HOURS LATER, we get an email saying "the order was shipped," so we will just refuse acceptance and dispute the charge with our credit card. Founder and CEO Romeo found time to quickly reply to this review first, but not to cancel the order... Careful with ordering from these folks!
Jessica Colon
What I love most about the Love Life community is that in my journey of healing from the end of a marriage and heartbreak from the end of a family I have learned that all the things I went through were pretty normal. Hearing that some of the things I actually engaged in my nervous system sort out and naturally did were part of how one moves forward in essence. The program has reinforced my confidence in that I’m on the right path. It has also given me such great new perspectives on how to look at the future as I face it being a single mom right now it gives me hope and lets me know that the best is yet to come. The Love Life community has been one fantastic experience and the healing immersion has been phenomenal worth every penny thank you Matthew and the entire Love Life team.
Matt Shields
I have not received my table (they have canceled three scheduled deliveries and have not confirmed my requested fourth date) and have received explanations that flatly contradict each other. As of the date of this post, my negative review has not appeared on their site - and the product has no other one star reviews. It appeared that we’re being scammed and that the table is never coming, but it seems like this is something people have experienced (various delays) when they order directly through the company as opposed to third party vendors. I still have not received a fairly pricey table, though, so I cannot confirm that tables ordered directly through the vendor will actually be delivered.
Rochelle Byrd
Sway was informative, encouraging, and very valuable. She clearly explained The Salon Suite Model, answered questions in my head, and helped me better understand the steps involved in funding, locating, building, leasing, and operating a successful salon suite business. I especially appreciated how knowledgeable, transparent, and approachable she was. I left the conversation feeling more confident about the opportunity and excited to explore whether this business model aligns with my goals. Thank you, Sway, for taking the time to share your experience and guidance!
Suvondemand Suvondemand
I made a switch over to this company for my limousine business because of the ability to answer a phone calls and transcribe messages when I did not answer. Read the small print for the added fees, as well as the companies, monitoring your messages, and will tell you that you’re noncompliant and shut down your number if it’s something that their system deems inappropriate. Messages to your wife or anything adult in nature. If I could do it over again, I would not choose this company. They do not offer refunds so once you’re locked in, you have to ride it out.
Victor Galdamez
Wearhouse in suffern is bad during winter there's no heating if a position is available in your department they rather ask people from different Wearhouse or different sections rdo very bad very sneaky he was such a party person when he used to deliver hr well there only there for the managers very unprofessional atmosphere if I could add pictures of the harsh conditions people are forced to work during winter yes forced limited heating to none. during summer loading docks have to be open due to heat
Sal Barrientes
I can't believe I may have been scammed. I ordered two religious crosses which I have not received. When I contacted the company, I was sent a tracking number. However, every time I checked, it appeared the shipping and delivery dates kept changing and adding a longer delivery date. When I wrote to complain I was reporting them to BBB, I was advised a new product shipment was ordered. I have been scammed. I should have known better!
Nancy Jackson-Claypool
I have a friend that is a horticulturist & told me to NEVER EVER put sugar on your Aloe plant, NEVER put raw egg on your venus fly trap, & NEVER put paprika on any plant I put raw egg on my very expensive Venus fly trap plant & it killed my plant. I put sugar on my Aloe like it said & the ants almost killed it! This is a very bad app for beginning gardeners. They'll fail every time if they follow the bad advice on this app!!!
Edward Heil
Noah ask how the first campaign was doing and I honestly did not know. I do not know what to expect so he asked me for a screenshot of my first campaign. He then reached back out to me to inform me they were extending the campaign. He genuinely cares about his customers. One week into my second campaign with 10 songs, I am not sure what I should be expecting. Most of the song are about 100+ streams for the past 7 days.
Joanna Kingsbury
I knew it would take a while to get this high-quality, custom-made sofa bed, but it still made me nervous as the weeks went by. When I reached out to support for information, Karla was amazing at being responsive and communicative. I greatly appreciate her customer service and attention to my concerns! The sofa will get here tomorrow, and I can't wait to finally have it in my home!
Amya Bell
The wig is very soft and definitely human hair. Length was a little shirt than I expected. Ran into issues with the wig not coming in time and wished there was more communication on that but allove worked with me and was able to get me a different so I appreciate the fact that they care. Will consider ordering from them again.
Chris Martin
Wow, this is the worst customer service experience I my entire career. They still continued suck money out of me and my wife. The website project was a scam, Waste of time and money. NEVER Use this Company. SCAM! SCAM! SCAM! 😡😡😡 They asking for $400 extra and the website is not Complete. DONOT USE THIS COMPANY.
Mark Downey
