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Recent reviews
GB
Virgin Media changed my contract to terms I never agreed to, increased the price, and has ignored all evidence for nearly a month. Complaint Ref: C‑1704268415 I contacted Virgin Media to renegotiate my existing deal. We agreed on a specific price and terms — all of which I have in the official transcript. Instead of applying what was agreed, Virgin Media put me on completely different terms and a higher price I never accepted. I discovered the issue the very next day and contacted Virgin Media immediately. I raised a formal complaint on 17 April and provided the full transcript proving the correct agreement. Since then I have sent multiple written follow‑ups, but Virgin Media has either ignored the evidence or replied with contradictory information. They have missed every deadline they themselves promised, including the correction date of 28 April. Yesterday I was forced to pay an incorrect bill I never agreed to, simply to avoid service issues — even though Virgin Media had already acknowledged the mistake and promised it would be fixed. They also claim they “called me” on numbers that don’t exist, despite confirming they have my correct number on file. It looks like an attempt to close the complaint as “unable to reach customer” rather than actually resolving it. At this point it feels like deliberate stalling. I have been ignored for weeks, given contradictory responses, and left with a contract and bill that do not match what I agreed to. I am now escalating this to the Ombudsman. Extremely disappointed with how this has been mishandled.
Sibel Chavushoglu
I bought a bag from Perfois last week. It's my first puchase from this store. As far as I understand, it’s a Portuguese brand and the products are shipped from there. After placing my order, I read some reviews and started to feel a bit unsure. However, my order arrived much faster than I expected. It seems like they’ve made improvements to their delivery process because I didn’t have to wait at all. By the way, I live in London. And it only took a week to arrive. Tracking the order was also very easy — I could clearly see which country it was in and its current status at every stage. I didn’t need to contact customer service, so I can’t comment on that, but I hope they’ve improved in that area as well. As for the product itself, my bag arrived exactly as shown in the photos — actually, I would even say it was better than the photo.. Overall, I’m very satisfied. I would recommend giving them a chance. I will definitely shop there again.
Benito Vivancos
I have been using Startpage for a few weeks now instead of Google, and I'm honestly very happy with it. The interface is clean, fast, and not bloated with unnecessary distractions. Searches feel responsive and straightforward, and the results remind me of how Google used to feel years ago: useful, direct, and not overly shaped by my location, profile, or previous activity. I also really appreciate the strong focus on privacy. It is refreshing to use a search engine that gives good results without feeling like it is constantly trying to build a profile around me. Simple, quick, clean, and privacy respecting. Exactly what I was looking for. I'm not giving it 5 stars as I think perfection doesn't exist because it's something subjective.
Ann Ryan
I still haven't heard from you about my pension... So I have been doing some maths... Just for neatness let's say I got £30,00.00 on my birthday. 20k goes into cash ISA with 4.6% annual interest giving me £2.52 interest per day. 10k goes in to a savings account with annual interest of 4.5% giving me to £1.23 interest per day. As a low estimate, I am currently losing £3.75 per day because of your staffing issues. It doesn't sound like much does it? Maybe a cup of nice coffee? However it would also pay my daily water and electricity bill. Now as a pensioner, you think about finances on this level. No response to my complaint so I turn back to Trustpilot as it would appear to be the only way to get a response from you!
Philip Tozer-Martin
Been with Namesco for over 20 years, always exceptional support from all departments, despite many 'cheaper' options these days it's value for money that is my concern. Also very comprehensive and easy to understand Control Panel, excellent Webmail service and very flexible options. Overall an exceptional company for any business to deal with 5* isnt enough in my opinion ;-) Technical Support with REECE today should get a special mention, I have been trying to sort a DNS problem with my accounts package on and off for maybe a year but today sorted by them in seconds, even though it wasn't their 'problem' as such, very grateful.
Waleska Gonzalez
When I discovered these mounts, I loved them just by seeing them and was very excited to see how I could change my style and match it with my clothes. Then, when I received them, I was very surprised by their great quality and how beautiful they are. I was so happy that I already have three different styles. And to complete my wonderful experience, I found that Customer Service is very efficient, they responded to my messages immediately and clarified my doubts. I will definitely continue buying them because I have already decided that these styles will be gifts for my family. I am happy!
Piotr Karp
This is just bullshit. We bought tickets to a Metallica concert three months ago, but half a day before the show, they canceled our tickets and said they’d refund us within eight days. Of course, to buy tickets at the last minute, you have to pay three times as much. Because of these idiots, we couldn’t get into the concert of my favorite band. They didn’t even offer us anything in return; they just said, “Our supplier didn’t provide the tickets, and there’s nothing we can do”—it’s just a scam. Avoid this service!!! I'll update this review to let you know if they refund the money.
Gediminas Tamosaitis
Fs casino is not the casino where I would play more, it is easy to deposit money in this casino, but it is practically impossible to withdraw winnings because they ask you to fill in KYC. But when filling in they have problems with the bank card on which the name and surname are not visible, although the NAME and SURNAME are clearly visible, no matter how many documents you bring, they reject it and the support team ignores the user. I would advise everyone who wants to gamble at this casino to first check if it is in order😐 Gediminas Tamošaitis
Sarah Evans
Ordered an item, money taken but no confirmation of order email sent. Chased up with customer service online and asked to email in more details including proof of payment. All done. No response. Can't get through on phone as you get a recorded message and then cut off. Don't order. Save your money. Despite saying you have contacted me by email to resolve I am still waiting for this email to arrive.
Martin Kirkwood
Not based in Philadelphia USA, based in China and just use a web server in the USA. I didn't receive anything at all. I contacted customer services and was offered USD$8 in compensation. I said I wanted a full refund so they upped the offer to USD$11. Totally unacceptable. I eventually secured a full refund via "PayPal" some 4 months after placing my order for items that never arrived.
Mrs Beatrice Earl
I tried the previous version of the app some years ago. It has certainly improved. I am motivated by the coach and the positive advice given. Even when I go up there is always a positive response. I like the suggestions for meals and exercise. The app is easily navigated for all aspects of the weight loss journey
Haresh Ss
