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Recent reviews
Antonio Lourenço
A complete nightmare from start to finish. This has genuinely been one of the most frustrating customer service experiences I've had. I originally ordered an AGM battery online for my Peugeot and booked collection/fitting at Halfords Balham. At the store I was told that AGM was not the correct battery and that I should have an EFB instead. I specifically questioned this because the information I had indicated AGM, but I followed the advice of the staff and accepted the EFB they recommended. Before purchasing it, I personally heard a member of staff ask the colleague behind the counter how their membership numbers were looking for that week. I was then told I could have the EFB fitted without paying separately for fitting if I took out the Halfords Motoring Club membership, and I was told I could cancel the membership afterwards. Looking back at the experience, this has left me extremely disappointed with how the membership was sold to me. The battery subsequently caused repeated problems and I was left stranded several times. I even returned to the store accompanied by an AA mechanic because of the battery issue, but I still couldn't get the matter properly resolved. Eventually I returned the battery to the store. They took my name and telephone number and told me the manager would call me the following day. That call never came. I then had to deal with Customer Support, provide proof of purchase and explain the situation again. I supplied the information they requested, yet the process continued dragging on while I was told they were trying to contact their own store. What frustrates me most is how unnecessarily difficult the entire process became. Instead of receiving a straightforward resolution, I had to keep providing information, chasing and waiting for responses. Eventually I became so fed up that I actually told Halfords to keep the returned battery and that I no longer wanted the refund. Think about that, I reached the point where I was prepared to lose the money simply because I wanted the whole nightmare to end. It genuinely felt to me as though resolving the issue was made so difficult that eventually the customer just gives up. In my case, that's exactly what happened. After giving up on the refund, all I asked was for my Motoring Club membership to be cancelled. Even then, instead of simply confirming the cancellation, I received a response warning me that an early exit payment may apply, despite having been told in store when the membership was sold to me that I could cancel it. I wasn't looking for special treatment. I wanted a suitable battery, reasonable after-sales support when it caused problems, and a straightforward resolution. Instead, I ended up spending far too much time dealing with the store and Customer Support, gave up on getting my money back, and was left completely frustrated by the entire experience. After all of this, I have completely lost confidence in Halfords. I won't be using them again.
Melissa Sehri
I have been trying to cancel my broadband with them and I can't speak to a real person about the issues I am having why I am cancelling and also how I can cancel it. I have tried the chat bot, they told me to call 03303323050 where every option you choose tells you to go to the website then hangs up on you, I called them 5 times to test this. Then I went back to the chat bot to which I said I want to speak to a real person, it said it passed me to a real person but i don't know about that tbh. As I was telling that person about the issue above, they just said I should call the same number and ended the chat without checking that my issue was resolved, horrible horrible service, even if they could fix the issues I was having with their wifi which is terrible by the way I would never continue with a company that does not care for their clients enough to even answer the phone
Sleman Ozil
I have it for few years i was not happy for even one day with it , the mobile app is just don’t even download it. The play back is in clips u will never have access on a nice line where you you adjust the time every clip you watch is different time zone and it needs to be connected to a monitor for a very small change. It supposed to play back for a month on my one but it’s not even playing backvthe week before also it play back Sunday but not Tuesday which is the day after. I graduated computer science and it’s not like I don’t know how to play with it but the way applications made to it it just so fixed we can not adjust or have options. I hope my message reaches out to those who wants to buy or try this cctv device.
John Bentley
The carpet is fine as was the fitting. However the fitters did not arrive till five pm. They new. I was their last job but I had stay in from.nine am. Due to this I missed a hospital appointment. When they finished they left my old carpet and underlay together with large amounts of the new carpet underlay and two fifteen feet long large cardboard tubes. I am a 71 year old disabled pensioner. I had to saw up the tubes bag 12 bags of carpet and put them out. I.spent a day in bed recovering.Then I had to pay the Council 30 pounds to take it away. I would therefore not recommend you to.anyone who is.old or disabled. When I renew my dining room carpet I will not use you
Grzegorz Szynal
This store is a complete joke. Prices are cheap but to be honest it does not make any sense if the claim process takes ages. I bought Feedback Sports Bike Stand, which got broken, I opened a claim process, sent it back to them, and since 5 weeks nothing happened - they just replied once that due to the high number of claims it may take 10-12 weeks - honestly this is a complete joke! Bike stand worth 230 eur and you are left with nothing for you don’t know how long. Honestly just pay this 15 eur in other stores and sleep calmly. Big NO recommendation from myself.
Aman Sharma
HI Bookviaus Uk, I really Enjoyed my Holiday❤️❤️❤️. Thankyou for making my experience great. I've been booking Holidays from Loveholidays from last 5 years and the services they are giving is not at all good. After you buy a package with them their customer service is pathetic. Special Thanks to ❤️Leo Green❤️ who Handled my package throught the travel. Whenever i had a issue i just sent a texr to him and he was available 24×7 for me and handled any issue which came during travel. I will always book with you guys now. NO DOUBT IN THAT🙏🙏
Cath
Terrible customer service. I ordered a pair of shoes. Price was severely overinflated by the time it was charged to my account. The wrong item arrived. Joom refused to refund and kept cutting me off when I tried to challenge them. Thank goodness I used PayPal. I was able to open a dispute via PayPal and within 10 minutes, my complaint was magically resolved and my refund was sent to PayPal. If you're thinking of buying anything at all through Joom DON'T DO IT. They've crooks.
shiplu Alamgir
i had wonderful expereince with one education, i was struggled to have an international certificate online course that i can take in my suitable time- one education gave me that opportunity, i admire the organisation commitement to quick reply and cooperation on any help and needs. thnak you. i reccomandd to other to choos your course fron one education undoutly.
Edgy Eddy.
I was notified by Google via email that "You shared some Google Account data with RocketReach". I was completely unaware of doing so prior to being informed of this and I hadn't even heard of this company until then. This of course is completely immoral and this substandard organization needs to be closed down and prosecuted. So much for data protection!
Kyuwon Kim
