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Recent reviews
Elena Cucu
Unfortunately, this was one of the worst experiences I have had with your service, and following what happened today, I am seriously considering no longer using your platform. I placed the order with priority delivery specifically because I needed to leave home at 6:30pm. At the time of ordering, the latest estimated delivery time shown was 6:15pm, which gave me enough time to receive the order before leaving. Once I realised that no driver had been assigned to collect my order, I tried to cancel it, but there was no option available to do so. I therefore contacted customer support for assistance. Unfortunately, the support I received was extremely disappointing and unprofessional. The agent, Pavani, repeatedly told me that the order was “still on time”, despite the estimated delivery time having already changed to 6:45pm. I explained several times that I had to leave the house at 6:30pm and specifically asked him to contact the restaurant and/or driver to stop the order, as I would no longer be home to receive it. Instead of offering a solution, I was told that I had already reached the “highest level of support”. I was not offered the opportunity to speak to a manager or supervisor, nor was I provided with an email address or alternative way to escalate my complaint. I found the way this situation was handled extremely poor and completely lacking in customer care. As I had no other option, I had to leave the house and ask my neighbours to collect the order when it eventually arrived and bring it to my workplace. When I finally received the food, I was shocked by its condition. Everything was cold, and several ingredients/items were missing, including bread, salad, mustard and cheese on top of the fries. The potatoes were extremely hard and completely inedible. The chicken wings were fried rather than grilled as described, and there was barely any jam served with the papanași. Apart from a piece of chicken breast, which I was willing to eat cold, the rest of the order was either incorrect, incomplete or simply impossible to eat. This entire experience was extremely disappointing, from paying for priority delivery that did not meet the original delivery window, to being unable to cancel the order, receiving inadequate customer support, and finally receiving food in such poor condition. It also completely disrupted the event I was attending at my workplace. Given the circumstances, I am requesting a full refund for the entire order. I would also like this complaint to be formally reviewed, particularly the way my request for assistance was handled by your customer service agent. I would appreciate a prompt response confirming how you intend to resolve this matter.
Kier Smithies
Having used Avasflowers for a few years now, I had never experienced anything but good service from them.....until now. Placed an order for Flowers to be delivered to a friend in the States (me being from the UK), an address that many previous orders have gone to in the past, and like I stated, having never had a problem, I assumed everything was fine. However when my wife was messaging our friend (to which the order was to go to) and asked her how the flowers were, our friend told us that nothing had arrived, and upon asking a few more questions (as they have many cameras that cover their property), it turns out that nothing and no one had been to their house, but upon logging in to my account with Avasflowers and checking the order, I was surprised and shocked to see it said "Delivered". Immediately i tried to navigate the site to talk to someone about the order....no phone number to contact, then tried to find an email contact....no email contact info, just the now all too common, generic "order form" style contact box to fill in, which only gives you 120 characters to use. 120 characters is not enough when you are trying to explain something. Anyway, filled it in and waited for a reply. First is the automatic "we have received and are dealing with your request" tripe, as if anyone actually cares to receive these. Secondly is the actual reply, again the usual "we regret you have experienced issues" blah blah blah, followed with "we have tried to contact you regarding your order at the time, please confirm your phone number so we can contact you". So I explained that I live in the UK, and that they need to dial out-of-country then country code etc (to which they cannot have done so if they say they tried to contact me, otherwise they would of spoke to me) and followed it with the above (placed order, order not received by recipient etc). Then, silence. Absolutely no reply back to my email, no phone call, no nothing. Eventually i found some phone numbers for me to try ringing myself (all praise google) however, it just rings, no one ever picks up. So not only did they take my money , for goods and a service that they failed to do, but then lied about doing by stating "delivered", they then failed (or outright ignored) my issue, hence this review, which will get copied and pasted to any/all review platforms to do with this company. Bloody appalling customer service, 1 star is the lowest you can give and they rate it as "Fair", disgusting.
Lily Y
Booking.com failed to honour an advertised benefit I booked a holiday abroad through Booking.com for more than two weeks. At the time of booking, free airport transportation was advertised as being included with my booking. Unfortunately, no airport transfer was arranged, and I could not find any form, link, or option online to request it. I contacted Booking.com customer service for assistance. During the conversation, the customer service agent confirmed that the free transportation was included in my booking, but then told me they could not arrange it because the offer had ended. This makes no sense to me. If the transportation benefit was included when I made and paid for my booking, I expected Booking.com to honour the terms that were presented to me at the time of booking. Ending the offer afterwards should not, in my view, remove a benefit that had already been included in an existing reservation. I subsequently submitted a formal complaint. Unfortunately, I received only an automated email and no meaningful response to my complaint. My concerns were effectively ignored. I am extremely disappointed with how this was handled. The issue is not simply the airport transfer itself; it is the fact that a benefit was advertised as part of my booking, customer service acknowledged that it was included, yet Booking.com refused to provide it and then failed to properly address my complaint. I would expect a company of this size to honour what it advertises and take customer complaints seriously. Based on my experience, I cannot recommend Booking.com.
Robbie Garland, M.Ed.
I had a wonderful experience at DriveTime, and I especially want to recognize James for the outstanding customer service he provided throughout my car-buying experience! James was extremely patient, professional, and detail-oriented. At one point, we were looking at a Chevy Trax that had an issue with the heating system, and there was also a warning icon showing on the dashboard. James immediately sprang into action and said, “I can’t sell you this vehicle.” That moment really stood out to me because it showed that he genuinely cared about making sure I got into a vehicle that was right for me—not just making a sale. He encouraged us to look at other options, and thankfully, with my trade-in being appraised for a decent amount, we were able to keep looking. James took the time to explain everything, answer my questions, and make sure I understood what was happening throughout the process. And let me tell you… I was NOT leaving without my dream car! 😂 Thankfully, James worked with me, remained patient, and helped me get into my new Buick Encore GX! 🚙✨ I truly appreciate the way I was treated—with dignity, respect, patience, and genuine care. Buying a car can be stressful, especially when you're trying to make the right financial decision, but James made me feel heard and taken care of. Thank you, James, for going the extra mile and helping me get into my dream car! I definitely appreciate you and the way you handled my experience from beginning to end. DriveTime, you have a great one in James! ⭐️⭐️⭐️⭐️⭐️
Alejandra Frias
Very disappointing and honestly makes me feel unsafe buying expensive items on Vinted. I received an item that appears to be damaged and has serious functional problems. It also doesn’t connect to the official app, and I have concerns that it may be counterfeit. I provided photos and evidence, but customer service has not been very helpful and keeps asking for more photos even though the main problems are functional and cannot properly be shown in a photo. I understand that Vinted needs evidence, but when an item doesn’t work properly, buyers should have a clear way to provide video evidence. Instead, I’m left trying to prove something that simply cannot be demonstrated through still photos. The seller has also been sending me multiple messages calling me a liar and a scammer, which has made the whole experience even worse. At this point, I don’t feel confident buying expensive items on Vinted if something goes wrong, because the customer support process has not made me feel protected as a buyer since I still haven’t got a positive outcome.
Rebecca Handley
Absolutely amazing customer service from Honda Stoneacre Sheffield, especially Dan, Ben and Josh. They genuinely went above and beyond to work through all the options with me and made the whole process of part-exchanging my current car and getting my new Honda HR-V so straightforward. They took the time to explain every step of the process clearly, answered all my questions and made me feel really comfortable throughout. Everyone I dealt with was friendly, approachable and incredibly knowledgeable, which made such a difference. The showroom itself is clean and tidy, and the cars both inside the showroom and out on the pitch are presented to a really high standard. A huge thank you to Dan, Ben and Josh for making the whole experience such a positive one. I absolutely love my new Honda HR-V and would definitely recommend Honda Stoneacre Sheffield to anyone looking for a new car! ⭐⭐⭐⭐⭐
Kayllen chimzibudu
I booked Abbey CCS for a deep clean and the results exceeded expectations. The team tackled areas that don't get touched in a regular clean, oven interiors, extractor fans, behind appliances, grout lines, skirting boards, and window tracks leaving everything genuinely spotless rather than just surface-tidy. They arrived on time, were well-equipped for the scale of the job, and worked through the property systematically without missing rooms or rushing. Bathrooms were descaled and disinfected thoroughly, kitchen surfaces and cupboard fronts were degreased properly, and even skirting boards and light switches got attention. Communication before and during the job was clear, pricing was upfront with no surprises, and the crew were polite and respectful of the property throughout. If you need a proper deep clean rather than a quick tidy-up, Abbey CCS is well worth booking
Jenny Rerick
They will ask you for a review before you even get your clothes. Once you get your "true to size" clothes (at least 6 weeks later), they will fit like they are 5 sizes too small. You will write them, trying to return the clothes for a refund. The website states 30 day money back guarantee. They will give you the run around. Tell you they need to see pictures of the clothes and that they must have pictures with the clothes on. Again THE CLOTHES WON'T FIT. So, you will send a photo of them not fitting and they will then say they will review. You will not hear back from them. You will not get a refund. You will be left with very cheap clothes, poor quality that does not fit. You are out your money and your time from fighting with them. DO NOT BUY FROM THIS COMPANY!!! THEY ARE A SCAM!
Dylon Rajah
Just wanted to try out this company and buy a simple air diffuser. I thought it was simple but apparently i was signed up for a subscription. They sent me the liquid bottle but not the diffuser itself so im unable to use it, i didnt wanna get charged again for the subscription but when i cancelled it i got charged over $100 for a bunch of hidden fees i had no idea about. Im pretty sure they intentionally waited to send the diffuser after the subscription renewed. This company is a complete scam. They present this "too good to be true" deal and charge you for everything with no choice. Also after i purchased this, i got 6 phone calls from their sales people trying to sell me more junk. Complete joke
Angela israel
I highly recommend stethonurse review. Nick is very knowledgeable, patient, and explain difficult concepts in a way that is easy to understand. The study strategies and practice questions helped me feel much more confident and prepared for the NCLEX. I really appreciated the personalized guidance, encouragement, and support throughout the process. The NCLEX Predictor Book is truly the GOAT! 🐐📚 The content is well-organized, easy to understand, and really helped me focus on the areas that matter most for the NCLEX. If you’re looking for someone who genuinely cares about your success and helps make studying less overwhelming, I definitely recommend Nick to anyone looking to pass the nclex 💯🩺.
Carolyn Schaefer
I mistakenly bought this brush, thinking it would dry and style my hair at the same time. Realizing that wasn’t the case, I emailed the company several times trying to find out how to return it and get a refund within the 30 day return policy. Every reply I get is giving me advice on how to use the brush. I simply want to return it because it is not the type of brush I thought it was, and all I’m getting is the runaround. Very disappointed that I’m going to have to dispute this with my credit card company instead of having the cooperation to work with this company.
Melanie K Stieglitz
Video on demand streaming is horrible at night. Maybe 5 minutes before buffering, black screen or other issues start. You can't reach support at night because they are overwhelmed. When you do reach support they want you to do the standard things: unplug router, restart firestick, dump cache, change players, install vpn, restart app, etc, etc, etc. Nothing works for long. But it's always my fault. Their service is "perfect." Been going round and round for 3 months. The money savings is real, but the frustration is off the chart.
Deane Elek
I placed order #62480136700, annd paid over $100. My credit card was already charged. Unfortunately, my order still appears in my Cart, and nothing has shipped. I’ve called customer service, and they say they’ll expedite, but no one calls me back. Why would I ever order from you again? Not only is your website clunky, your customer service stinks, you also have my money, and do not deliver!!! Seems like a scam to me. I paid for and am missing 3 Halcyon Hostas, 2 months of alliums, and 2 white feather hostas.
MARK KANG
Fantastic experience with customer support. My G3P600 filter was displaying an error, and I wasn't sure how to fix it. Doreen provided clear, step-by-step guidance, and when the problem persisted, she went the extra mile to ensure it was resolved by shipping out a replacement. I truly appreciate the effort they put into making sure I was satisfied. If you’re looking for a company that stands behind their products and cares about their customers, this is it.
Denise Strickland
Bershka need to put the petite range of jeans into their stores in Ireland. I have to order two pairs (different sizes) online now. I'm assuming that is why the petite sizes are never available. Very bad service for shorter people. If you're tall you can walk into any store and there are multiple choices of jeans to try on without having to do any returns, cost of postage, or having to collect from a store.
Kevin Hay
The company contacted me and arranged a partial refund when I found a better offer for their products. I have yet to be convinced as to how well their products work, but they offer a 90 day money back guarantee, so if I am dissatisfied, I will return the products for a full refund. They seem to have integrity, which is awesome these days.
Paul Cross
Laura looked after my 4 dogs at mine for a mi e while I went on holiday they made a new friend her dog she didn't mind us having cctv cameras around the garden she played with the dogs and took them for a walk they were happy and tired she fed them and gave the water and treats would highly recommend and will book again
Douglas Pollock
