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Recent reviews
Manoj Arora
Refund outstanding since 7 September — almost impossible to reach customer service I purchased a TCL TV from Joybuy and returned it on 7 September. I am still waiting for my refund. What concerns me even more than the delay is how difficult it has been to get any meaningful response from customer service. I have repeatedly tried their advertised 24/7 chat, but despite waiting and sending follow-up messages over several days, I received no response. I also requested a callback. I was told that customer service would contact me within 10 minutes, but I was left waiting. The screenshots attached to this review show my attempts to contact them. I have since ordered another TV from Joybuy, but this experience has seriously affected my confidence in the company. Buying at a competitive price is one thing; after-sales service becomes far more important when something goes wrong or a refund is due. I would appreciate Joybuy resolving my outstanding refund promptly and improving the accessibility of its customer service. I will update this review if and when the refund is received and the matter is properly resolved. At the moment, my experience with Joybuy's after-sales support has been very disappointing.
Paula Zuzulock
Good morning, I recently retired and I’m trying to do some small updates throughout the house. One of them was creating a bedroom space that felt peaceful and welcoming. I purchased new comforters blankets, added some plants and artwork. I wanted to replace my pillows, I tried pillows from QVC, pillows from the man who makes foam pillows, I purchased pillows from Purple because I had their mattress. The last pillow I purchased was from a company called mellow. To say this pillow was a disappointment would be an understatement. Just when I was about to give up, I saw opposed on Facebook for your pillow. It looked just like what I was looking for. I decided to give them last try and purchased your pillow. I just received it and I cannot tell you how absolutely perfect this pillow is for me. I’m just sorry that I purchased just one. I will definitely come back for more. Thank you for a good night sleep. Sincerely, Paula 💜😴💤
Graham M
Purchased the Soho sofa bed, beige. Available from stock which was reason for buying. That is also why 4 stars, not 5. Dusk were let down by their delivery partner. On the day, we had a text at 12 to say they were running late, and then a minute later advising delivery cancelled. Advised delivery would be following day but no time, spent all day Saturday waiting and then arrived just as we’d given up hope around 7pm. Onto the Soho sofa bed, as others have said both the sofa and bed are firm, but not uncomfortable. What was uncomfortable were the back cushions, they are stuffed firm and force you forward on the seat. Opened the cushions and removed around a third of the stuffing and this has transformed the sofa. It looks fantastic, and must remember, it is half the price of equivalent sofa beds. Great mechanism and internal storage for bedding. Easy to assemble.
Luigi Bauleo
I placed an order (No. 13243) on September 11th for a Nokia SIM slot. Today is September 20th, and I still have no updates whatsoever: I don't know if the item is in stock, if it has been shipped, or anything at all. I’ve sent two emails so far, but nobody bothered to reply. Even though it's a small and inexpensive item, I actually need it urgently to put a SIM card in my router for work. Zero customer support, completely unresponsive. At this point, I’m forced to ask for a refund. They really need to step up their customer service game.
ashly cerveny
While I am sure the clothing is wonderful. Working with an AI customer service has been one of the worst experiences. The website glitches and I ordered the item in the wrong size. I tried to reach out, but the window to do anything is so small that I never saw the email to change the order in time. Now, I am stuck with an expensive item I will never be able to wear. Because of this experience, I won't be buying anything else from here, and I will be contacting the influencers who are putting people on to this very cute store.
Nairn Murray
Utterly terrible service. I specifically took the day off and waited in all day for my parcel given my delivery slot. It then didn’t arrive only to be told the driver couldn’t find the address. I have a very easy to find address so this simply isn’t true. I was then told it would be delivered on Monday however am not off work on Monday so this is now a problem. The item being delivered is very important and I don’t have the option of picking this up. Terrible service!
Patricia Cupidon
Thank you Digital Boost...My mentoring session with Matteo was genuinely inspiring. He was friendly, clear and focused, but what stood out most was how well he listened. He took the time to understand the history of my business, where I am now and what I am trying to achieve. I felt heard, and his advice was practical, relevant and gave me a much clearer sense of my immediate priorities. An extremely valuable session – thank you, Matteo.
Yazan Faraj
Orcaflo has been the best decision when it came to scaling my business , it helped with customer support as well as sales with no problem. Everything was set up and running within 2 days and the nuevo team was incredibly supportive and responsive when i received the request to review them i could not be happier to do it as i have referred them to many of my partners and i will keep doing so.
A S
Purchased on 11th couldn't collect until after 4pm on 14th.. within a week of collecting it the price had gone lower by over £100, But wasnt allowed the price promise due to being past 7 days from Purchase date. Even though only had the laptop for 6 days due to not available to collect in store until after 4pm on the 14th. They wouldn't allow the refunded amount of the difference in price.
Peter Jenkins
Technology and me do not mix, turned up at tescos Highwoods Colchester today with a picture of my son catching his biggest catfish which I wanted in a frame, the two ladies who helped me were a credit to Tesco, within 30mins I had the picture in the frame I chose, absolutely brilliant and cannot thank the two ladies enough for all their help.
Beata Martyńska
I booked a flight from Tel Aviv to Larnaca and the website accidentally took my last name ending with "i" while my passport has an "a" at the end. I requested a letter correction, was reaching out every day from Tuesday til Saturday and they did absolutely nothing. They only sent me an email the day after my flight. Zero customer support.
nora higgins
Fantastic service from Parcelcompare. Parcel picked up from my home at 6.00pm on Wednesday; was delivered to the recipient in mid-France at 3.00pm the next day!! So fast. Would highly recommend. And you get to choose which provider and different prices for different delivery dates. They got me the best price for next day delivery.
Queenie lela
My experience was great due to the fact of my advisor was on point and gave me the reassurance and confidence to get back to me and finding out the truth about a whole lot of things of my eyes to things that I have been doing for a long time. I felt at ease while talking to my advisor. I would recommend it to anyone to give it a try.
Christine G
Stress free crossings to & from the Isle of Wight . Travelling with a disabled family member ,we were parked near the lifts on both journeys which made things so much easier. The staff were all very helpful and pleasant. The only complaint would be the price of the food but the quality was good.
David Barnett
