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Recent reviews
Taibo WANG
Beer52 – Avoid the “Free Trial” Promotion I signed up for the trial advertised with my first box of eight beers. Unfortunately none of the beers were to my taste, so I had no intention of continuing the subscription. Despite this, I was charged today without adequate warning. I contacted the company immediately to cancel and request a refund, but was told that due to their terms and conditions I could not cancel the shipment or receive a refund. I was also told I could not return the parcel because of the “nature of the products”, though no clear explanation was given as to what this actually means. The only option offered was to contact the accounts team to cancel future deliveries, which does nothing to address the charge already taken. For almost £30, the beers themselves were nothing special and comparable to what is available in any supermarket. Combined with the inflexible cancellation policy and lack of transparency around the charge, I would not recommend this promotion or the company. Anyone considering the trial should be aware that cancelling before being charged may be more difficult than it appears, and read the terms and conditions closely before signing up.
Daye Ni
I am extremely disappointed with Booking.com's customer service handling (Case #763133549). I arrived at the rental counter on time, but the vehicle was denied due to a profile name mismatch. I spent over two hours at the counter trying to reach customer support, but there was NO live chat or online cancellation option, and the telephone support provided NO multilingual assistance as advertised. Because I was left stranded with a language barrier, I had no choice but to immediately make a SECOND reservation (Booking #5053303188985812) on Booking.com to get a car, and sent a detailed cancellation request email as soon as I reached my hotel on the same day. Despite paying Booking.com TWICE for the exact same trip, customer support refuses to issue a refund for the first booking, claiming it was canceled after the pick-up time—completely ignoring that the delay was directly caused by their own lack of accessible support at the counter. I request a senior manager to review this case and issue a full refund for Booking #763133549.
Gavin Simpson
The whole experience with The Seat Surgeons was top class, from my initial email enquiry and discussion with Luke over the phone through the specification process and up to collection. The end product lived up to the promised standard and then some, the seats are simply beautiful and make a massive difference to the car (Ftype). However what made the experience even better was how the team dealt with a problem encountered at the end of the day when the vehicle refused to start on account of a flat battery which had failed to charge using the trickle charger for some reason. Rather than force an extra night’s stay (I live down in London), the team decided to replace the battery and raced to the nearest garage minutes before closing time, fitted the battery (at no charge) and had me on my way home by 5h45pm. I was impressed with the whole operation but especially so with Luke, a young man who puts customer service at the heart of what he does. Thank you!
Holly Young
Really happy with my experience buying a car. The whole process was really easy and stress free. Ivan was friendly and helpful, and I really liked how transparent they were about everything. They were completely open about the car’s condition. I was sent a video of the car beforehand, where they clearly showed a few scuffs on the wheels which was really helpful and gave me confidence before making the trip. After putting a deposit down for the car they repainted the wheels for me upon request which I really appreciated. The car was very fairly priced and it’s nice to buy from a garage where you get exactly what you pay for and they aren’t trying to hide anything from you or over charge. Everyone was lovely to deal with and I’d definitely recommend to anyone looking for a car. It was overall a really pleasant experience and I didn’t feel pressured to buy nor was I incentivised to make a review. I am very pleased with the car!
Ivo Val
This is a terrible company, in which there are not even any bosses who are responsible. The support only lies and promises that the problems will be solved urgently, nothing like that happens. Their MT5 platform is set up so that every deal, both when opening and closing, is executed at about 50 points in gold against the client. It always happens like this even if the market is almost stopped. Another stupidity is that if you change your password, they forget to withdraw. It doesn't matter that you have activated 2-factor login and it is clear that you are the owner of the account. In Titan, everything is set up against the client with the idea of stealing his money. If possible, faster! If you want to earn and have good health, stay very far away from this monster!
Jordan Murray
Firstly, I would say, I do like the oats, they're great. However, customer service is appalling. I am a subscriber, I have been away for a few weeks abroad and am adamant I had postponed my next shipment. I get an email saying my next order has gone out and they've charged me. I IMMEDIATELY contact customer services, explain that I am not even in the country and ask them to cancel the order. They say they can't cancel it. They then offer alternatives, including holding the shipment. So I ask, if they're able to track down the parcel and hold it, why can't it be cancelled? They then stop responding, and ship the parcel anyway. I will no longer be using eleat, I will go elsewhere. Customer service goes a long way, and here it has gone nowhere.
Neil Pickin
Fishing list Beer, Ice, Food, Korda kickers Really disappointed with the service I have received from tackle addicts. I bought two fox halo bobbins. I used them once in the recent heat wave we had and they appear to have cracked all around the Plastic seams on the hockey stick. Unhappy with the quality, I requested a return address, which I was given. Tackle addicts have now received my returned items but are now refusing a refund. Apparently agreeing to returning my faulty items isn’t the same as agreeing to a refund. Now I’m £60 out of pocket. The whole process has been painful if I’m honest. Half of the emails I’ve sent, I’ve had to chase up on to get a response. I certainly won’t be shopping here again.
Mary Rose Tagama
highly recommend this driver. He was punctual, professional, and incredibly helpful throughout the move. He truly went above and beyond by doing far more than was expected, making the whole process smooth and stress-free. He handled my belongings with great care and had such a friendly, positive attitude. I really appreciated his willingness to go the extra mile. Excellent service from start to finis, I wouldn’t hesitate to use his services again. Thank you so much!
Kevin Bidwell
I have just dealt with a cruise expert for Bolsover Cruises called Penelope Burnell and she was outstanding. She was a credit to the cruise industry and we have just walked away with a deal above what we could have imagined. My parents have used this business for years but I as their son had never contacted them before until the last few days.
Rob Webber
