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Recent reviews

Stephen
Had sky installed today 9am and nothing in my home in less through ethernet will connect cus the 5 and 6 gigs over power the 2.4 so all my devices that are 2.4 wont stay connected absolute waste of time even my phone wont connect to it so I decided to stay with virgin who ive been with 10 years and no issues I then same day rang sky telling them I want to cancel contract was told ok no issue and I wont be charged got an email after call confirming the cancellation then 1 hour later email saying was a problem and glad im not leaving sky when ive phoned back was told the cancellation has not gone through so they did it again this happened 4 times and still at 8pm they finally say its because there's a order on your account but now wont tell me what has been ordered on my account and even sent me a first bill and what date they intend to take payment WTF are these ppl on I had your Internet in my home for about an hour and then cancelled it which hasnt actually cancelled it cus there's some order on my account which you wont disclose what it is and now your billing me the worst thing I ever did was pick up the phone and ask them to install Internet and no one in customer service speaks good enough english so you cant understand a word there saying the company is a joke and the Internet is just as bad ive since plugged my virgin router back in everything connected immediately and im happy again but will continue my fight to get this cancelled and I'll be blocking any payments they try and take

Joni Iaquinto
We took the self guided bike tour Verona, Italy to Lake Garda. Overall we would not recommend this self guided tour to others. We loved the locations as places to visit and we were fine with the accommodations, our luggage arrived on time when transported and the bikes were very good. We did not care for the routes. The first day, we could not complete 2/3 of the route which sounded like the prettiest part on actual bike paths, along the river. The GPS took us through a construction zone that was not passable. The second day was a lot of road riding and large grade gravel. We found that cars were not very friendly on the road and it felt very unsafe. The third route was very nice when we were on the Cammino di Fede Solidarieta, however when your GPS brought us through Lazise we got lost and really struggled to get back on course, putting in an extra hour and miles just to find the Cammino di Fede again. We were able to finally get back on track using our own GPS on our iphone. Again that day, when routed through another town, we ran into construction and had to lift our bikes through a barricade. The final ride along Lake Garda to Garda was very pretty and while we enjoyed the view, it was very crowded with pedestrians. We decided to modify the MacAdventures plan that day by taking a ferry from Garda to Sirmione and biking back to Peschiera del Garda. I regret to state that we would not recommend this trip and won't be using MacAdventures again.

Finn WonderAussie
Thank You, Embark Publisher A big thank you to Embark Publisher, and especially to Kevin, for being there for me whenever I needed advice, help, or answers to my million questions! As a first-time author, I’ve learned that there are many layers to book publishing that you may not even be aware of when you first begin. Before finding Embark, I was browsing around and looking at different options. I wanted to find a place that could handle pretty much everything, if I wanted, because I wasn’t very keen on hiring a different person for every step of my book journey. Embark can help with the process from start to finish. They can even apply for your copyright for you, if you choose, and they’ll also be handling marketing for me. They can build your website as well, if that’s something you need. My manuscript is my “baby,” and I had some trust issues when it came to handing it over to other people. You pour your heart and soul into your work, and you want whoever handles it to take care of it the way you envision. Building a trustworthy business relationship between an author and a publisher is very important to me. After all, trust is a two-way street. I’ve learned so much throughout this journey, and I know that next time, many things will feel easier. For now, I’m excited to see what the future will bring. Thank you, Embark, for being part of my author journey

Tina S
I booked a Christmas trip for 24 December, including flights and a hotel, to Tunisia. The hotel booking has now been cancelled, even though my flights are already booked. What I find particularly worrying is that when I made the booking, I was not provided with a clear breakdown showing how much I had paid for the flights and how much was allocated to the hotel. I have therefore been left unclear about exactly what amount I am entitled to have refunded. I have also been asked to rebook the hotel before receiving the refund for the cancelled booking. I am extremely uncomfortable with the idea of paying for another hotel when I have already paid and have not been given a clear breakdown of the original booking or confirmation of the exact refund amount and timing. I do not understand why I am being asked to rebook the hotel myself. Trip.com cancelled the booking, so I would expect the travel company to arrange suitable alternative accommodation or provide a clear solution, not leave the customer to sort it out. For a booking of this value, I would expect complete transparency, clear pricing and straightforward communication about refunds. Very disappointed with Trip

Eileen Hushion
Very disappointed with the lack of customer service I placed an order for three blankets on September 7. After waiting quite a while without receiving my order or seeing meaningful progress with the shipping, I emailed The Fleece Company several times asking for an update. I received no response. I eventually became frustrated enough that I emailed again asking to cancel my order. That email was also ignored. As of September 23, I still have not received my blankets and have never received a response to any of my emails. The tracking has finally started showing some movement and now says the shipment is in transit, so I am hopeful that I will eventually receive what I ordered. However, my biggest complaint is the complete lack of communication. If there is a shipping delay, I can understand that, but customers should be able to contact a company and receive a response—especially when they are asking to cancel an order.

Marni Keato
I signed up for the $47.90 package. I was charged $47.90 and then a few days later a further charge of $17.17 appeared. The next month I was charged $64.90. I called to find out what the issue was and was told someone at their end had changed my package. A refund of $34.17 was requested to be paid back into my bank account and to rectify the incorrect charges moving forward. The refund was suppose to take 7-10 days. It was never received. The following month I was charged another $64.90. After speaking with a manager I demanded the $51.17 over charged to be refunded within the next 24 hours and the service cancelled. I was assured the funds would be refunded within the next 24 hours by the manager. 8 days later and I still haven’t received the refund. I’ve had to cancel my card and lodge a dispute with my bank to get the money refunded. This company is a joke and I wouldn’t recommend their services.

Maiya Lindsay
I placed my order on September 11, and both my order and payment were confirmed that day the same day. On September 16, I reached out for an update because my order still had not shipped, and I was told that it was “in the final stages before dispatch.” On September 22, I wrote again because there were zero updates. I got another what I felt was a generic reply, “your order is processing and will ship out soon”. At this point I wrote another email detailing my frustration on this whole situation. I feel holding your merchandise for nearly two weeks still “processing” is excessive. There is no further information regarding my order as of today September 23rd. I was not offered a refund or an estimated date and am still confused on when my order will be shipped to me. I ordered because of all the positive reviews and the quick shipping. I am still waiting.

Josie Hendry
One NZ here I am stuck in Hospital. rushed in Ambulance. 11 days later . Had to get a new Cel ph. That's fine when I get to use it properly. Have $18 monthly Prepay. I don't do Internet or Apps on Cel ph. Have BNZ Visa registered to top up. Tried and as don't have Card with me I have forgotten last 4 digits. Useless girl told me to go down the road and buy a Voucher. Over talked me was no help I hung up. Rang got a helpful girl she tried but NO can do. What's the use of pre registering your Visa Card. There must be lots in different situations like mine. I have 2 months credit, but always keep it well loaded in case of emergencies. Still employing same non English speaking staff. Over talk you. Jabber on a load of rubbish. fortunate enough to get a girl who tried and listened. At the end of the day no help from One NZ.

Franklin Schuurmans
The company sent a woodsplitter however after starting up one of the connection bolts of the hydraulic was loose and impossible to fasten. Contacted customer service and initially the person responding clearly had no idea he was talking about. Having pointed out there was a hydraulic oli leakage from that point on they did not only refuse to replace the pump but also did not reply to numerous mails with questions. Whenever you can avoid it stay away from these guys, just a cheap component company sending out materials lacking all expertise needed!!!!

Yamileth Flores
I requested my influencer rewards ($14 USD total) and my account was put under manual verification ("Estamos verificando tu cuenta"). I responded to agent Caro on Zendesk providing my device details (Samsung Galaxy A14) and posted on the official Discord channel #vip-español as instructed, but I have been ignored for days with no update. My invited users are real people, and my account @alxz7 remains blocked without reason. I need support to review my ticket and release my pending funds or resolve my account status.

Carole Jennifer
The call centre lady was very helpful, She put me down as priority as I was in a bad spot, She said it would´nt be to long a wait & it was´nt. Stuart was the breakdown patrol guy who arrived, He was very nice on arrival, checked my car, which would not go again, so we agreed to take it to my address, which was about an hour away. Stuart said no problem & off we set, felt very at ease throughout the whole experience, Stuart was very professional & freindly.

Anne Simpson
I tried to do my own T-shirts using AI. It didn’t work so I gave Shiirts a try. I had the basics but needed a lot of help. Althea was super fast to respond to my ideas and sent at least six different options which we tweaked together and came up with a fantastic T-shirt for my group. I was also pleasantly surprised by the quality of the shirt material. It’s definitely a couple grades above your average t-shirt in softness and comfort. Thanks Althea and shirrts!

Danielle Sean
Really easy ordering process and the water tastes great. Came with lots of different attachments but actually I only needed the standard one that was already fitted to the filter so my only feedback is constructive - it would be great to have somewhere to send these extras back so they don’t just get thrown away. Very happy and have told everyone to jump on th bandwagon as it’s amazing value!

Felicia Gomez
I absolutely LOVE Chalkie! It cuts my prep time in half! I love that I can use it for both lesson plans and to make fun worksheets my students love. It's very user friendly and my students the slides it creates. I especially like how you can switch it between lesson plan templates, I generally use the default Chalkie but when prepping science, I use the 5E format.

Keith Gough
This company is outstanding. The group chat is so helpful so whenever you have a question it’s answered very fast. From placing an order the goods arrive the following day and kept chilled through transit. Feel confident with this company there great. Mikey & PF are a credit to the business. Keith G
































































































