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Recent reviews

Nelson Rojas

Nelson Rojas

Rated 1 out of 5 stars

I'm an independent artist based in Chile (Gunyrock) I cancelled my DistroKid subscription in July 2025 and they kept billing me for two more years. In July 2025 I paid USD 49.00 for the Leave a Legacy extra on my release MI PROPIA VERDAD (receipt 557670313). That extra exists for one reason: to keep your music live on streaming services after you cancel your subscription. Nobody pays USD 49 for permanence and then keeps paying the annual fee too. I bought it in order to cancel, and I cancelled. I never received a confirmation email. Not in my inbox, not in spam, not anywhere. So I had no way to know the cancellation hadn't gone through. It hadn't: Jul 16, 2025 - USD 24.99 - receipt 558076773 Jul 19, 2025 - USD 12.00 - receipt 559541271 Jul 16, 2026 - USD 24.99 - receipt 808671146 Jul 19, 2026 - USD 12.00 - receipt 810559859 Identical dates, two years running. That's the auto-renewal cycle running untouched. I'm outside the US, so these appear as small international USD charges on my statement, which is why it took me this long to catch. Then I tried to get help, and this is the part that should concern anyone considering DistroKid: - Their Ada chatbot returns "This bot has been disabled." I tested it in Chrome and Firefox. - Their support form produced no ticket number and no reply. - Their support email auto-replied that the inbox is not monitored, pointing me back to the website that doesn't work. On July 31, 2026 I cancelled again. I reached their page confirming "Your account has been cancelled" and was signed out. Once again: no confirmation email. I have a timestamped PDF of that page and screenshots of everything above. So the only mechanism they offer to stop being billed gives you no verifiable record that it worked — and I now have two years of evidence that sometimes it doesn't. I've had no response from DistroKid to date, and I've had to escalate to a chargeback through my card issuer. My advice to anyone using DistroKid: after you cancel, screenshot the confirmation page immediately, and check your bank statement on your renewal date the following year. Don't assume the cancellation worked just because the page said so. Also check the EXTRAS section on each release — those renew annually and separately, and cancelling your membership does not appear to stop them. To be fair: my 2023 and 2024 charges were legitimate and I have no complaint about those. The distribution service itself worked. The problem is what happens when you try to leave. I'll update this review if DistroKid resolves it.

Kenneth-Michael Veltz

Kenneth-Michael Veltz

Rated 5 out of 5 stars

I’m Kenneth-Michael Veltz, an author and musician, and I’m excited to share my journey with you. I recently signed a contract to publish my first book, “Thought Food.” While I’m comfortable with quarter notes and crafting paragraphs, building a website felt completely out of my depth. I knew I needed one, but had no idea where to start. Then I started seeing ads for The Free Website Guys. My initial thought was, “Yeah. Right.” I dismissed it as one of those “too good to be true” offers. However, the more I saw their ads, the more I felt a positive vibe about the company, so I decided to reach out cautiously. I’m so glad I did! Now, I have a beautiful website for my book that perfectly matches the colors of my book covers. They drew from my “About” and “Introduction” sections, creating a cohesive brand image that I was aiming for. Working with Sven, who seems to be the main contact, has been a delight. I’ve often found tech-savvy folks intimidating, but our conversations were filled with respect and a genuine desire to help my book succeed. My website is simple for now, but I have big plans for it as my book grows. I understand that when I want to add more complex features, I’ll transition to a paying client. I have full confidence that the costs will be reasonable, and they’ll deliver exactly what I need. I’m not related to or long-time friends with anyone at The Free Website Guys, nor am I receiving anything for this recommendation. I’m simply grateful for their support, and I can confidently say they’ve proven that sometimes what sounds too good to be true is, in fact, wonderful and true! Warm regards, Kenneth-Michael Veltz