I really love the huge selection of frames, and that I can order custom sizes and even the various glass options available! I have been please with the whole process; from order to delivery. I've ordered at least 5 separate orders, if not more.

My order was packaged very carefully; just as described. I was impressed with the authentication certificate; there's an actual signature by the craftsman who put my art in its matting/frame, not just a scanned copy of a signature. My art arrived safely, and the delivery service was great at keeping me updated along the way. I feel confident about ordering more pieces art from art.com! Thanks again :)

Extraordinarily helpful.  Very impressed.

I highly recommend Limeandlou to anyone who wants to give or receive a very personal and heartfelt gift.  They were so kind and were very accommodating  with my requests with my order. I changed it 3 times!!  They made sure I was satisfied with my purchase before they sent it.  The artists are very talented as well.  I can't wait to receive my purchase and hang it on my wall!! There are many styles to choose from as well.  Great company! Go and buy your personalized gift now!

This was the most professional on line correspondence I have ever experienced they answered right away and did everything possible to correct? Whatever the problem was I would highly recommend them.

Some casinos make it too easy to cancel a withdrawal and lose it back. Here, once I click cash out and it starts processing, I can’t reverse it. At first I didn’t like that, but now I see it actually helps me keep winnings instead of dumping them back in a moment of weakness.

I made an order on 12/12 for a Christmas present. The website stipulates that the order will be shipped within 24 hours and with express delivery, which costs 30 EUROs, the order should arrive 2 working days after that. In the Shipping Details they highlighted if an order was placed before 18/12, it will arrive before Christmas.

On 16/12, I had yet to receive an email with the shipping details so I contacted their support team. They said the order was still being processed and will be shipped soon. I followed it up on 17/12 and received a reply on 18/12 that due to high volume of orders, the shipment is delayed and they're investigating the issue. I said that if the order cannot arrive before Christmas, I would like to cancel the order. They replied they could not confirm that, so I requested a cancellation of my order and a refund.

They replied that due to the fact the order is already in such an advanced stage of processing with the warehouse, they cannot cancel the order. They advised if I was to request a refund, I would have to wait for the order to arrive, return the item and request a refund. 

I've never experienced such a backwards process. I'm assuming they would keep the 30 Euro shipping and only refund the money for the items ordered. As of today, the order is still not shipped and no details of when it will. 

Fabulous water colour portrait, which I had done for a friend's 80th birthday. So immensely pleased with it. I only made one minor change to the wording I had wanted, and that was dealt with so quickly. Thanks Laura for your attention and communication.....as always!! This is the third time I have used this company. Once for a family tree for a 50th Wedding anniversary with photos (couldn't have been better), and now twice for a portrait. Wow. 

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