What a great service from the chat room...instant connection with Kevin B, immediate understanding of the issue and then verification that it had been resolved and no further action was needed. Of cou... See more
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See what reviewers are saying
I Have been using 101domain since 10 years, all i can say is that they are one of the most reliable domain name service providers. They follow up on every service request, and never leave any pend... See more
I'm a web developer. I've managed 50+ domains with 101.ua for over 10 years across ~10 different registrars. Nothing comes close to this level of dysfunction — and I'm now convinced it's no... See more
Joanna was knowledgeable and courteous. She did up-selling, but not overpowering. She did this by offering the upsell, but telling me why this new feature would be necessary. She helped me thro... See more
Company details
Written by the company
Founded in 1999, 101domain is a trusted domain name and web service provider with the largest selection of domain extensions found anywhere. An ICANN accredited domain registrar, 101domain serves over 250,000 customers, in over 180 countries providing Domain Names, Hosting, Google G-Suite, Sectigo SSL Certificates, Cloudflare Infrastructure Services, Domain Name Portfolio Management, Domain Acquisition, Monitoring and Enforcement, and Consulting.
Contact info
3220 Executive Ridge Suite 101, 92081, Vista, United States
- 877-983-6624
- feedback@101domain.com
- 101domain.com
3.9
Great
746 reviews
Replied to 16% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What an awesome experience with Corey
What an awesome experience with Corey. Fixed my login issue on urgent basis. Thank you Corey and Thank you 101domain support team.
October 15, 2024
Unprompted review
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Sean B was very helpful to solve the problem…
Sean B was very helpful to solve the login problem that repeated itself. Kind, quick, and professional. Thanks.
October 11, 2024
Unprompted review
She is absolutely wonderful
She is absolutely wonderful. Helped me out if a jiffy
October 10, 2024
Unprompted review
Excellent service
Excellent service from Marcelo and had tried to ensure things are resolve not just from login issues but also helped to follow up on my domains registration. Hoping to be able to find a resolution soon !
October 9, 2024
Unprompted review
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Great customer services by Liv H!Thanks
October 7, 2024
Unprompted review
Clear and friendly communication with Liv H
Clear and friendly communication with Liv H support employee. All my questions were answered point on and I didn't have to explain anything several times or jump hoops to get the information I wanted.
October 3, 2024
Unprompted review
The agent Krystina B was really…
The agent Krystina B was really helpful!
October 2, 2024
Unprompted review
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Marcelo A was great
Marcelo A. was super helpful and patient with me while I was setting up everything. Its been a smooth easy process up until now with these guys.
September 26, 2024
Unprompted review
Excellent customer service by Adelaide
Adelaide was very helpful and friendly and went above and beyond to help me out with some tricky issues. Very thankful for the help and problem solving outside the box!
September 26, 2024
Unprompted review
it made my experience because the…
it made my experience because the support is great and good
September 18, 2024
Unprompted review
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Educause does not manage .edu DNS records
Krystina B was very helpful and steered me in the right direction to resolve the issue (nothing to do with Educause).
September 11, 2024
Unprompted review
Tech Wizard Extraordinaire
Sean is not just an support guy—he’s the Tech Wizard Extraordinaire! Sean swooped in like a superhero. His skills? Next-level. His attitude? Pure gold. If Sean can’t fix it, it’s probably because it’s nothing wrong.
10/10 🎉🔧💻
September 11, 2024
Unprompted review
the support chat was very useful and…
the support chat was very useful and they said they will follow my case until resolved
September 9, 2024
Unprompted review
Waited 20 hours for a response that…
Waited 20 hours for a response that…
Waited 20 hours for a response that these domains had been redeemed at an earlier stage, it's awful
Also thought I'd add to the review:
To this day, the domain that is unavailable is freely available on their site, is this what you consider normal service provision?
August 10, 2024
Unprompted review
Reply from 101domain
Hello,
I'm sorry to hear your frustrations in regards to your .tr domain.
As discussed in our live chat and your support ticket, your domain is currently awaiting approval from the .tr registry. This means that it won't be visible as active in their WHOIS until the registry approves and allocates the domain name to you.
If you attempt to purchase the domain on our website, you'll see a message indicating that there's an existing open order for your name. This is because we've already submitted your order to the registry and are awaiting their approval. Until approved, the domain technically remains unregistered.
I understand that the delay in activation is frustrating, but please understand that this is a very normal wait period for a ccTLD such as .tr. Unlike .COM domains (in which registrations are instantaneous), Country-Code domains undergo a more thorough evaluation process by the registry itself. This process takes time.
Rest assured that your domain application was transmitted to TRABIS, the .TR registry, and they will notify us with an announcement once the domain names have been allocated. In the case that your application is denied, you will be refunded in full.
Our team is diligently monitoring TRABIS's announcements and will provide further updates to you as soon as we receive them.
Thank you for your patience and understanding. We value your business greatly and hope your registration is approved soon!
Warmly,
101domain
P.S. As always, if you have any questions feel free to reach out to our support team.
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I had a question and so I contacted the…
I had a question and so I contacted the helpdesk of 101Domain where Sean B. helped me out instantly. In a few minutes my issue was resolved.
Great job Sean!
August 29, 2024
Unprompted review
I needed some techie help
I needed some techie help and reached out via their online chat support. I chatted to Krystina B who is so on the ball!. Quick, efficient and super helpful. Pleasure dealing with these guys.
August 29, 2024
Unprompted review
Quick solution
August 27, 2024
Unprompted review
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