111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics Reviews 784

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their warm, welcoming, and knowledgeable approach, making them feel at ease and well-informed. Many highlight the exceptional service and treatments, noting the professionalism and skill of the practitioners, which often lead to impressive results and a pleasant overall user experience. However, some customers were not happy with certain aspects of customer service, particularly regarding communication and the handling of side effects. A few people mentioned feeling dismissed or receiving unhelpful responses when issues arose, particularly regarding certain outcomes and the review process.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise the team's... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism and... See more

Product

Reviewers express satisfaction with the product, noting great results such as nourished and glowing skin, and... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the thoroughness and care of the... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Some customers praise the clear, helpful advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff are warm and welcoming. They really deliver above and beyond what’s expected. Lourdes helped me greatly before my treatment even started. Sofia has always been patient and informative. Her... See more

Company replied

Rated 5 out of 5 stars

Dr.Yannis Alexandridis is by far the best Plastic surgeon in the world! His professionalism and his staff are top notch! His non- invasive treatments are the latest in technology and I love the Po... See more

Company replied

Rated 5 out of 5 stars

Simply impeccable service and treatments. From the moment you walk into 111 Harley Street you feel like you are in the right place and Dr Alexandridis is just on another level. Wait until you meet... See more

Company replied

Rated 5 out of 5 stars

From the moment I stepped in the surgery I was made to feel very welcome. The team at 111 are exceptional and full of knowledge. Emma, Anna & Sophia made me feel very at ease as it was my first experi... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Facial Spa
  3. Laser Hair Removal Service
  4. Plastic Surgeon
  5. Skin Care Clinic
  6. Surgical Center

Written by the company

111 Harley St., a centre of aesthetic excellence within London’s premiere medical district. Founded by globally-renowned Plastic Surgeon, Dr Yannis Alexandrides MD FACS, 111 Harley St. fuses medical expertise, innovative technologies and advanced procedures for lasting, life-changing enhancements. Our ethos is to achieve your goals using the most innovative and advanced methods possible, facilitated through the bespoke, comprehensive programs we create for each patient. Whether you want to rejuvenate, refresh or preserve your appearance, our highly qualified team are on-hand to deliver an experience that is easy, enjoyable – and most importantly – efficacious. Our most in demand non-surgical treatments include Botox and Dermal Fillers, to smooth out and fill in lines and wrinkles, whilst Lip Filler remains our most popular method to create fuller, plumper lips. 111 Harley St. is one of the few clinics to offer Thermage FLX, the latest advancement for targeted skin tightening on the face, neck and body. From a surgical standpoint, we are renowned for giving our patients natural-looking results and transformations with our innovative Facelifts, Rhinoplasty and Breast Enlargement procedures and our minimally invasive VASER Liposuction. This is in partly due to our exceptional pre and post-surgical protocols to help accelerate healing and recovery. Our clinics are located in the prestigious Harley Street Medical Area located near London's Regent's Park with clinics on both Harley Street and Devonshire Place. We proudly combine technologically advanced surgical and non-surgical procedures and treatments to achieve the very best results for our patients. Established in 2001 by Dr Yannis Alexandrides (an American & European board certified facial plastic reconstructive surgeon) who founded the practice based on the following principle that; physicians meet the highest level of medical standards and patients receive exceptional medical expertise. Dr Yannis is also the founder of surgically inspired skincare brand, 111SKIN and the innovative 111CRYO/HEAT. We aim to treat patients holistically, taking care to understand their lifestyle, goals and concerns. Our mission is to achieve the best possible results, protecting patient safety and ensuring a quick recovery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

784 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I enjoyed an excellent Thermage…

I enjoyed an excellent Thermage treatment with Violeta Grigoriu. The treatment was fully explained and I was totally at ease with the procedure, preparation and delivery. Violeta is extremely professional and very gentle and great fun.
Even though the results for this particular treatment take a couple of months to present, I felt that my skin felt and looked tighter and glowing immediately after and fuller within a few days. I highly recommend the clinic and Violeta!

April 24, 2023
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Anna-Maria,
We’re so pleased to hear you had such a positive Thermage experience with our aethesthician, Violeta Grigoriu - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

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Rated 1 out of 5 stars

Difficult to deal with and get any…

Difficult to deal with and get any flexibility

Thank you for the reply but I had to rearrange my whole day to suit

April 19, 2023
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Patient,
Thank you for taking time the time to leave a review. We are pleased to see that you now have a confirmed upcoming appointment that coincides with your personal diary and the clinic’s availability. Our team strive to accommodate our patients wherever possible. Please do not hesitate to get in touch on 0344 692 1111 if we can assist further.

Rated 5 out of 5 stars

111Harley St

111Harley St, Thank you very much for providing me with chronic migraine botox! It makes such a massive difference to my life!

April 10, 2023
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear May,
Thank you so much for sharing your experience following your recent BOTOX - chronic migraine with us. We look forward to welcoming you back to 111 Harley St. soon.

Rated 5 out of 5 stars

Always a pleasure to visit 111 Harley…

Always a pleasure to visit 111 Harley Street. I look forward to my appointments & welcoming staff, so helpful & informative.
I love 111 Skin products, very silky & smooth to use with exceptional results. I shall continue to go to 111 Harley Street forever ! Gillian

February 20, 2023
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Gillian,
We’re so happy to hear of your positive experience at our clinic and truly appreciate you sharing it with the community in this lovely review. We look forward to welcoming you back to 111 Harley St. very soon.

Rated 5 out of 5 stars

I’m a 65 year old woman and have had…

I’m a 65 year old woman and have had Bell’s palsy for 25 years. I found my experience with Dr yannis Alexandrides professional, detailed and felt my unique circumstances were fully taken into account. From the consultation process to the surgery, I knew I was in good hands. I felt very confident that Dr Yannis and the friendly team would more than look after me. The results have been significant and truly life changing! although I’m still healing the aftercare has been superb. I’m so glad I went with the well renowned Dr Yannis & his team- thank you so much.

January 12, 2023
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear CG,

We’re so pleased to hear you had such a positive experience with our founder, Dr Yannis Alexandrides - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

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Rated 5 out of 5 stars

Really good experience!

I just had my 1st treatment with Claudia and she was great! She made me feel extremely comfortable and was very knowledgable on my procedure and answered any questions I had.

Will definitely go back for more! Highly recommend :)

March 29, 2023
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Amanda,
We’re so pleased to hear you had such a positive experience with our aesthetic nurse, Claudia Brand - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

Rated 5 out of 5 stars

Everything was amazing with 111

Everything was amazing with 111. They are very kind and the result was a lot better than I expected.

March 27, 2023
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Yurong,
Thank you so much for sharing your experience following your recent treatment with us. We look forward to welcoming you back to 111 Harley St. soon.

Rated 5 out of 5 stars

I had a procedure done at 111 Harley…

I had a procedure done at 111 Harley Street on 17/03/2023. Professional and helpful staff. I was reassured by Dr Yannis Alexandrides when I was anxious a few days before the surgery.
My lovely nurse Zuzana Pavlovska has been there for me before and after the procedure and still doing follow up consultations with her. I am happy I chose 111 Harley street for my procedure.

March 17, 2023
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Magz
We’re so pleased to hear you had such a positive experience with our plastic surgeon, Dr Yannis and surgical nurse, Zuzana - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

Rated 5 out of 5 stars

I am so happy with my Botox done by…

I am so happy with my Botox done by Claudia. I cant wait to try other things with her as I feel in safe hands with her!!

Thank you Claudia

March 21, 2023
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Rachael,
We’re so pleased to hear you had such a positive BOTOX experience with our aesthetic nurse, Claudia - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

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Rated 5 out of 5 stars

I am very happy with the results after…

I am very happy with the results after having a laser facial. My skin is glowing and my pores are visibly tighter. The therapist was very knowledgeable and experienced. Highly recommend!

March 16, 2023
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Ina,
We’re so happy to hear of your positive experience at our clinic and truly appreciate you sharing it with the community in this lovely review. We look forward to welcoming you back to 111 Harley St. very soon.

Rated 5 out of 5 stars

I am very impressed with the excellent…

I am very impressed with the excellent knowledge and my treatments at 111 Harley Street. Dr Yannis is amazing as a surgeon. His care is excellent. His nurse, Zuzanna, is very supportive and takes care to provide the best care.

March 3, 2023
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Carole,
We’re so pleased to hear you had such a positive experience with our surgeon, Dr Yannis and surgical nurse, Zuzana - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

Rated 5 out of 5 stars

I did the Botox on my masseter

I did the Botox on my masseter,just for beauty🤣
The Doctor was very nice for me, they will check your records if you did any the Ong before in the clinic. And will ask you again for survey this few months. She will sure everything shall be ok, and then do it for you.

February 27, 2023
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Sasa,
Thank you so much for sharing your experience following your recent BOTOX with us. We look forward to welcoming you back to 111 Harley St. soon.

Rated 5 out of 5 stars

Very Impressed

I'd been looking at a Breast Augmentation surgery for a fair few years but either didn't have the time (for recovery) or the finances, after deciding now was a good time I got back on the band waggon and did my research, all in all they lead me to Harley Street.. Everyone who is everyone operates down this street in London, being 90 mins away via train it was looking at being my best location. I called a few different companies as I had a short time frame before the Summer events started to appear. 111 Harley Medical was the only one to offer me the dates I needed, they went above and beyond any other company and even arranged everything to be done (apart from the operation itself) in one afternoon - all pre ops checks/initial consultation and even blood work which saved me having to return again before the big day. The surgery was also booked last minute and went very well. I am currently 12 days post op and the Head Nurse has been in contact and on hand to my beck and call if needed. I was a little un well on the way home (no fault of theirs) and she called and emailed me to make sure I was ok and which drugs to stop or start taking to settle my stomach. All in all I have been very happy with the Pre Care and After Care services they have offered, nothing has been too much for them. I have been kept informed along the way and nothing was a surprise, no hidden charges, everything was laid out for me. I would happily recommend their services and a special shout out (the whole team have been fabulous) my main nurse Zuzana Pavlovska and my Surgeon Doctor Reza Alamouti.

February 17, 2023
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Clare,
We’re so pleased to hear you had such a positive surgical experience with our surgeon Reza Alamout and surgical nurse, Zuzana Pavlovska- we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

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Rated 5 out of 5 stars

Amazing results

Claudia is so professional and has a great eye for knowing what you need and advises accordingly. Great results!

February 28, 2023
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Sarah,
We’re so pleased to hear you had such a positive experience with our nurse, Claudia - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

Rated 5 out of 5 stars

Excellent service

February 9, 2023
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear AD,
Thank you so much for sharing your experience with us. We look forward to welcoming you back to 111 Harley St. soon.

Rated 5 out of 5 stars

Most caring people I have met

Most caring people I have met
Zuzana , dr George , Rita
Even though I had most completed operation I felt relax in their care , we all even managed to have a giggle during operation , I was checked over and over again if I am comfortable during operation
I was checked next morning over the phone , all supporting recommendations about recovery were sent in advance by lovely and very organised Chloe

January 31, 2023
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Lana,
We’re so pleased to hear you had such a positive experience with our plastic surgeon, Dr George, surgical nurses, Rita and Zuzana and Admin Co-ordinator, Chloe - we will pass on your kind words. Thank you for sharing your fantastic review. We hope to see you at 111 Harley St. again soon.

Rated 1 out of 5 stars

online consultation

Consultation via skype did not allow a video chat at a good resolution. The quality was terribly poor and the image was pixelated. I was charged money for that anyhow. On top of that, I was advised which treatments they could offer me but afterwards I could not get the appointment on the days I wanted even though I was promised so.

January 25, 2023
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Lucia,
Thank you for taking the time to leave us your feedback. We always try to accommodate appointment dates and times wherever possible, and our understanding is that you have since booked a course of treatment with us. Please be assured that the Non-Surgical consultation fee you paid is redeemable against the cost of your treatments. Our Non-Surgical Patient Co-Ordinator has tried to contact you to without success, please do not hesitate to contact us on 0344 692 1111 if we are able to assist further. We look forward to welcoming you to the clinic for your first treatment soon.

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Rated 5 out of 5 stars

Excellent service

Excellent service
Amazing clinician,incredibly knowledgable and friendly

January 24, 2023
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Alice,
We’re so happy to hear of your positive experience at our clinic and truly appreciate you sharing it with the community in this lovely review. We look forward to welcoming you back to 111 Harley St. very soon.

Rated 3 out of 5 stars

Costly and unfortunate that I had to get corrective procedures to fix uneven suction issues

Update: I had to get laser to tighten the skin under my neck even though I was an ideal patient. My consultants (multiple) told me it was skin rippling from uneven lipo results. I have had a few other plastic surgery procedures (this one was my first) and I would reccomend always using a NHS associated doctor , which I now do…below is my original review.

Surgery went well, the doctor was so good I had NO bruising. How is that even possible? They charge for quality and I got what I paid for. The best.

Thank you to everyone at 111 Harley Street. If I had to do it again, I would. Everyone made it painless (literally and figuratively) and curated to my needs.

January 19, 2023
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Dev,
Thank you so much for sharing your experience following your recent liposuction with us. We look forward to welcoming you back to 111 Harley St. soon.

Rated 5 out of 5 stars

Great results

I have had 10 session of laser hair removal with great results!

January 23, 2023
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Dear Isobel,
Thank you so much for sharing your experience following your recent laser hair removal treatment with us. We look forward to welcoming you back to 111 Harley St. soon.

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