123ink Reviews 

I had problems with ink cartridges and customer service was excellent helping me resolve my problem
Delivery was so fast
Would highly recommended this company to anyone I have been using this company for years
Thanks a lot
Anne McDonnell

This is an amazing little company, that has become more of a 'support service' to me in my work, than simply a shop! They give fair and balanced advice, they follow-up by phone if you didn't submit an order correctly, they process and send orders very very quickly, quality is always very high, and their prices easily match competitors. I'd be lost without them!

I was surprised at the speed of delivery. Product arrived earlier than expected. Busy at work so haven't opened the package yet. If the speed of delivery is anything to go by, then I believe you sold me an excellent product.

easy ordering process, product arrived on time. in good condition and works. This was my first time ordering with 123ink .

Found exactly what I needed at a very fair price. Delivery very efficient too. Highly recommended. Will definitely use again.

EXCELLENT SERVICE VERY FAST GREAT PRODUCTS

Fast dispatch and delivery was next day! Great as always

All good as promised, fast delivery

Ordered ink cartridge on Sunday 14th June, delivered on Tuesday 16th June. All printing excellent. I'll be back to 123 ink next time.

Service. I initially was ordering original Brother Ink cartridges, but then 123ink suggested cheaper compatible ink cartridges. So I changed my order and am very happy with the result.
Also, Delivery was very quick.

Just what I wanted at a great price !!!!

Poor Service and Misleading Website

I ordered ink from 123ink because their website clearly stated same-day dispatch. However, the following day my order had still not been shipped.

I sent an email and received no response. When I contacted them through the website chat, I was informed that the ink I ordered was actually out of stock. I was told that someone would call me to explain the situation. I explained that I did not need an explanation I simply wanted a refund. However, I was told that a refund could not be processed through the chat and would only be possible once I received the call.

This is a very poor way to treat customers. Rather than waiting for their call, I contacted them myself and cancelled the order. Despite requesting a refund the previous day, no refund was processed. I contacted my bank and was informed that no refund transaction had even been initiated.

When I called again, I was told that refunds take 3–5 business days to process. It’s ironic that a company that constantly advertises fast shipping is not nearly as efficient when it comes to issuing refunds.

My money has been sitting in their account for two days because of a problem entirely caused by them, and I am unable to use it while waiting for the refund. There are hundreds of ink suppliers in Ireland, and after this experience I will never use 123ink again.

What a service! It's easy to navigate the site , just input your printers number and order the ink! Next day delivery and notification of estimated time of delivery is priceless! You just got a new customer!

Very quick postage and product was best priced than anywhere else I looked.

Great company to deal with. I've had issues in the past with ink cartridges for my printer. Customer service is excellent. They were always very helpful and knowledgeable. I always go back to them.

I got the product. Came fast in good condition. It was cheap. Not planning to use it any time soon.