I wasn’t quite sure if this was going to work for me, it ended up not being what I expected. Tried to cancel and the talked me into extending the free trial. Well again looked at it and tried to see i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The information you receive in this load board: market rates, fuel prices, border wait times, always up to date and accurate. Then to top it off, you have people like Eric Hoa as your account manager... See more
Company replied
I personally haven’t had a great deal of experience with using the app but can def attest to the customer service, which is excellent. I have dibbled with the directory where I (dispatcher) can view a... See more
Company replied
My carrier has a new authority and it is hard for him to book loads. I called in to unsubscribe and Sarah took great care of me. She took into consideration that our authority was new and extended our... See more
Company replied
Company details
Written by the company
123Loadboard.com is a freight matching service providing shippers, carriers, owner-operators and brokers the most comprehensive online load and truck board. By applying the latest technologies, 123Loadboard delivers to members pertinent trucking tools to overcome challenges such as freight matching, credit, compliance issues and routing, while keeping costs affordable. For more information, visit http://www.123loadboard.com.
Contact info
1321 Upland Drive, Suite 1120, 77043, Houston, United States
- 877-875-5301
- webmaster@123loadboard.com
- 123loadboard.com
3.6
Average
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jeremy is excellent and attentive
Jeremy is excellent and attentive. Great Services
August 15, 2023
Unprompted review
Reply from 123Loadboard.com
Thanks for rating us 5-stars. Glad you like it :)
Jermey was extremely informative and…
Jermey was extremely informative and patient
August 15, 2023
Unprompted review
Reply from 123Loadboard.com
Larry, thanks for your awesome review and support. We will keep working to provide a great user experience. Remember that you can follow us on Facebook and Twitter to get the latest information.
Miss Dacuhuna is exceptionally …
Miss Dacuhuna is exceptionally professional and responsive .
The customer experience was one of the best I've ever experienced
August 15, 2023
Unprompted review
Reply from 123Loadboard.com
Anthony, thanks for your review and rating us 5-STARS. We really appreciate your business.
website is very informative
website is very informative. Great information. Customer service is there to help and is very informative. Will be using for Years.
August 14, 2023
Unprompted review
Reply from 123Loadboard.com
Jerica, thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Great Customer Service
Great Customer Service, Very precise and helpful !
August 14, 2023
Unprompted review
Reply from 123Loadboard.com
Mahagonny, thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Very good app for hotshot drivers!
August 11, 2023
Unprompted review
Reply from 123Loadboard.com
Lance, thanks for your review and kind words.
Great follow up and customer service
Great follow up and customer service. Jeremy was awesome in guding me through the process.
August 10, 2023
Unprompted review
Reply from 123Loadboard.com
Raquel, thanks for your review and kind words.
Amazing response and posting loads
August 10, 2023
Unprompted review
Reply from 123Loadboard.com
Staci, thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
This loadboard has more loads
This loadboard has more loads, i saw most of the brokers are posting loads here instead of dat and truckeredge, So i am kinda need more time to explore and pretty much excited for this.
August 10, 2023
Unprompted review
Reply from 123Loadboard.com
Thanks for rating us 5-stars, Justin. We love hearing from our users and are continuously updating our load board platform with additional features to make it even better. If you have additional suggestions, we'd love to hear about them. Please contact us and we'll get them added to future versions.
Very easy to set up ,Jeremy was great showing me all the tip on how to navigate the app..I'm glad I made the decision to lead truck stop and partner with 123 load board
Jeremy made it very easy to navigate this app .I'm glad I made the decision to leave truck stop and partner up with 123 load board
August 9, 2023
Unprompted review
Reply from 123Loadboard.com
Thanks for your review Charles! Please recommend our app to your fellow truck drivers, and don’t hesitate to shoot us a note if you have any questions.
Josh was very helpful and love this…
Josh was very helpful and love this app! Thank you so much!
August 8, 2023
Unprompted review
Reply from 123Loadboard.com
Thanks for your awesome review and support, Jason. We will keep working to provide a great user experience. Remember that you can follow us on Facebook and Twitter to get the latest information.
TDP EXPRESS FREIGHT
Found out about this load board on youtube and to my surprise this app was the best I was able to find local loads for my truck instantly
August 8, 2023
Unprompted review
Reply from 123Loadboard.com
Tony, thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Super friendly and easy to use
Super friendly and easy to use! Customer service is awesome!
August 8, 2023
Unprompted review
Reply from 123Loadboard.com
David, thanks for your review and rating us 5-STARS. We really appreciate your business.
Great support with navigating the app…
Great support with navigating the app and the platform is very user friendly. I really enjoy the market rate feature for bidding.
July 28, 2023
Unprompted review
Reply from 123Loadboard.com
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Was recommended this app by a friend…
Was recommended this app by a friend and its a good choice, user friendly layout and efficient app, lots of hot shot loads and good customer service. Also free trial when you sign-up
July 28, 2023
Unprompted review
Best Load board I have ever used.
Best Load board I have ever used.. Good loads,, with all the best brokers in the industry.. Their customer service is excelent ,, always their to help. Better than all the other Load boards.. Try them today,,they are the best
July 27, 2023
Unprompted review
Reply from 123Loadboard.com
Carlos, thanks for your awesome review and support. We will keep working to provide a great user experience. Remember that you can follow us on Facebook and Twitter to get the latest information.
Frontline employees
Frontline employees, [emphasis on customer service & account reps] are leaps and bounds the most important people in the company. The customer doesn't talk nor is he or she concerned with who the owner or CEO may be. Adelina, is the epitome of the best frontline employee a company could ever hope for. Patient, professional, knowledgable, with personality and humor. What more could a customer hope for.
July 23, 2023
Unprompted review
Reply from 123Loadboard.com
Micheal, thanks for your review and kind words. They really mean a lot.
fast setup
The gentleman I spoke with was very informative and helped me get set up in a fast manner...
July 19, 2023
Unprompted review
Reply from 123Loadboard.com
Thanks for your review Christy! Please recommend our app to your fellow truck drivers, and don’t hesitate to shoot us a note if you have any questions.
affordable and have valuable tools to help carriers profitable
Great customer service with easy to use loadboard.
July 17, 2023
Unprompted review
Reply from 123Loadboard.com
Thanks for your review and kind words.
123loadboard is awesome ..
July 14, 2023
Unprompted review
Reply from 123Loadboard.com
Thanks for rating Sharonnie. We love hearing from our users and are continuously updating our load board platform with additional features to make it even better. If you have additional suggestions, we'd love to hear about them. Please contact us and we'll get them added to future versions.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.