I wasn’t quite sure if this was going to work for me, it ended up not being what I expected. Tried to cancel and the talked me into extending the free trial. Well again looked at it and tried to see i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The information you receive in this load board: market rates, fuel prices, border wait times, always up to date and accurate. Then to top it off, you have people like Eric Hoa as your account manager... See more
Company replied
I personally haven’t had a great deal of experience with using the app but can def attest to the customer service, which is excellent. I have dibbled with the directory where I (dispatcher) can view a... See more
Company replied
My carrier has a new authority and it is hard for him to book loads. I called in to unsubscribe and Sarah took great care of me. She took into consideration that our authority was new and extended our... See more
Company replied
Company details
Written by the company
123Loadboard.com is a freight matching service providing shippers, carriers, owner-operators and brokers the most comprehensive online load and truck board. By applying the latest technologies, 123Loadboard delivers to members pertinent trucking tools to overcome challenges such as freight matching, credit, compliance issues and routing, while keeping costs affordable. For more information, visit http://www.123loadboard.com.
Contact info
1321 Upland Drive, Suite 1120, 77043, Houston, United States
- 877-875-5301
- webmaster@123loadboard.com
- 123loadboard.com
3.6
Average
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from 123Loadboard.com
Hi Sonja. Thanks for the review and rating. Let us know what we can do to earn a 5-star and we’ll make it happen.
123 Board is the best!Absolutely superb!
July 13, 2023
Unprompted review
Reply from 123Loadboard.com
Dana, fantastic review. We could not agree more :) LOL. Thanks again.
Easy too use.
July 13, 2023
Unprompted review
Awesome customer service and great load…
Awesome customer service and great load board that’s actually live
July 12, 2023
Unprompted review
Reply from 123Loadboard.com
Thanks for rating Ryan. We love hearing from our users and are continuously updating our load board platform with additional features to make it even better. If you have additional suggestions, we'd love to hear about them. Please contact us and we'll get them added to future versions.
Really like the bid options and other…
Really like the bid options and other load availability.
July 12, 2023
Unprompted review
Was sold on "many loads for box trucks"…
Was sold on "many loads for box trucks" but found nothing available not made for box trucks
May 1, 2023
Unprompted review
Reply from 123Loadboard.com
Alex, sorry to hear. Over the last few years, we've focused much of our effort on box truck loads and are hearing from many users that it’s paying off and that they are finding many more loads.
It is easy and simple to use
July 10, 2023
Unprompted review
Reply from 123Loadboard.com
Ernest, thanks for your review and rating us 5-stars. We really appreciate your business. :)
great personality and verry friendly…
great personality and verry friendly easy to use app.
July 5, 2023
Unprompted review
Reply from 123Loadboard.com
Thanks for your review, Nancy! Please recommend our app to your fellow truck drivers, and don’t hesitate to shoot us a note if you have any questions.
this app whats
A customer rep. (Chantel) called me to answer some Questions I had. Within 20 minutes of downloading the app. I booked a load at $3 a mile.
June 29, 2023
Unprompted review
Very helpful great and the cs man was…
Very helpful great and the cs man was great Jeremy
June 28, 2023
Unprompted review
Reply from 123Loadboard.com
Connor, thanks for your review and kind words.
Thank you
Thank you! Shout to Chantel for helping me out with questions and walking me through on the app in order to gain the best experience.
June 28, 2023
Unprompted review
This company is great especially for…
This company is great especially for companies that are new to this field. They were patient and kind. They assisted and talked me through the app process in which made it easier for me to learn how to get loads, now I can truly say that we are ready for the road , Thank you 123 load board.. The app is user friendly!!!
June 28, 2023
Unprompted review
Reply from 123Loadboard.com
Thanks for rating Sekeitha. We love hearing from our users and are continuously updating our load board platform with additional features to make it even better. If you have additional suggestions, we'd love to hear about them. Please contact us and we'll get them added to future versions.
A lot of loads that the other load…
A lot of loads that the other load boards don't show
June 27, 2023
Unprompted review
Reply from 123Loadboard.com
Glad to hear. Thanks for the 5-star rating.
Amazing board
Great board. Excellent AMAZING CUSTOMER SERVICE 100%.. It’s hard to get that A1 service but not with 123!!!
June 27, 2023
Unprompted review
Reply from 123Loadboard.com
:) We really appreciate your business.
Working with Jeremy was great.he…
Working with Jeremy was great.he explained the app in detail. Great Working with him.
June 26, 2023
Unprompted review
Reply from 123Loadboard.com
Christopher, thanks for the review and rating. Let us know what we can do to earn a 5-star and we’ll make it happen.
Great service very helpful
June 23, 2023
Unprompted review
Great customer service and the app is…
Great customer service and the app is easy to use thank you
June 23, 2023
Unprompted review
Reply from 123Loadboard.com
Thanks for rating us 5-stars. We love hearing from our users and are continuously updating our load board platform with additional features to make it even better. If you have additional suggestions, we'd love to hear about them. Please contact us and we'll get them added to future versions.
Very patient and helpful
June 23, 2023
Unprompted review
Reply from 123Loadboard.com
Snead, it's delightful to hear such positive words and it’s always a pleasure to serve our users.
Customer service
June 21, 2023
Unprompted review
Reply from 123Loadboard.com
Thanks for the 5-star rating!
Man jeremy was definitely a great to…
Man jeremy was definitely a great to help me understand 123 loadboard and customer service is excellent and got a walkthrough to understand the app better awsome!
June 20, 2023
Unprompted review
Reply from 123Loadboard.com
Adhemar, thanks for your review and kind words.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.