123materialen Reviews 

219
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Top mail contact gehad over een product wat niet meer leverbaar is. En alternatieve aangeboden gekregen... top !!

Company replied

Rated 2 out of 5 stars

I ordered a motor from here for me Bsc thesis, after a very delayed shipping process they sent me the wrong part. After contacting them another motor was sent which still wasn't the same as what I... See more

Rated 5 out of 5 stars

I was looking for a controller working both for my Nintendo DS and Tello drone. After some research i did do the order. Unfortunately i received the controller type, after contact with support the iss... See more

Rated 4 out of 5 stars

I've got a litlle problem with the product I bought, I received a wrong product but it wasn't such a big deal because they've sent me the good one and let me keep the wrong one. Very kind custom se... See more

Company details

Written by the company

150.000 producten - altijd wat leuks - perfecte service


Contact info

4.1

Great

TrustScore 4 out of 5

219 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(219)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

When my order was delivered I did not…

When my order was delivered I did not need the product anymore. I tried to return it but they said I would have to pay the return costs myself and this would be same amount as the order itself. Therefore, they suggested keeping the product and they offered me a EUR 10 discount for my next purchase which was very much appreciated. Even though I don't need the product anymore customer service was reasonable and managed to offer a good compensation. Thank you!

May 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service.

I ordered something what i didn't need anymore, so I wanted to send it back. They adviced againts it, because I would have paid a lot of money just to send it back. They helped me find a solution and I could choose something else from there site without paying. Great service, quick response of custemor service.

May 4, 2023
Unprompted review
Rated 5 out of 5 stars

Good service

Had a chat with customer service. Unfortunately not everything was in stock, but really quick I've got a replacement which is also good fit for me. Frequency & quality of communication with customer service is really good

May 1, 2023
Unprompted review
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