As many others, I ordered a manual for 45c. I only received 20% content and a message that they can’t deliver. After 3 days they charged my CC for €47,90. I understand this is a monthly subscriptio... See more
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See what reviewers are saying
In my experience, this site is NOT A SCAM/arnaque, but you must use it very carefully. The manual selection is great, and they download well, but the cost is for a TRIAL period of 3 days for the site... See more
Complete scam. As others have also advised, a few pence is paid for a manual, no subscription set up or agreed to, then £40 attempted to be taken from your account on a weekly basis. Luckily my bank s... See more
Brilliant customer service. The manual was delivered to my inbox in just a few hours. There was a slight problem in that I had selected the wrong year but after contacting the company this was cor... See more
Company details
Written by the company
Service d'assistance et dépannage à distance pour tous vos appareils.
Contact info
France
- 123notices.com
3.0
Average
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I requested a workshop manual and not…
I requested a workshop manual and not an owners manual which I am already in possession of. In addition I wanted the said workshop manual in English. The owners manual was in French.
July 2, 2023
Unprompted review
Reply from 123notices.com
Good evening,
We are sorry that you did not receive the correct notice.
You have been reimbursed by our services.
Cordially.
Camille.
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Like everyone else, I was cheated
Like everyone else, I thought I was paying for a manual for an oven. We got concerned when told that an on-line manual would take 48 hours and there is a spelling mistake on there receipt page. Contacted my card company and they suggested it may be a scam subscription site. Which it is. DO NOT USE THIS SITE!
It should be closed down. My wife phoned the French number and insisted that we be unsubscribed. I have an email confirmation. Next step today is report to card company and relevant authorities.
Actually one star is one star too many but couldn't procede without something.
June 21, 2023
Unprompted review
Reply from 123notices.com
Good morning,
The rates are clearly displayed on our website. Our Assistance+ Lite offer can be canceled at any time and costs only €0.45 including tax for a 3-day trial.
At the end of the 3-day trial period, and without cancellation on your part, our offer is automatically renewed as a non-binding subscription, at the price of €47.90 per month.
This package gives you the right to 50 notice search requests per month, access to our notice database as well as a large library of practical guides for the home, but also a monthly telephone appointment of one hour with an advisor as part of our remote computer troubleshooting offer.
In order for us to cancel and refund your subscription, please contact our customer service (contact@123notices.com).
Good for you,
Camille
Excellent service.
June 16, 2023
Unprompted review
CONTEMPTIBLE SCAM. DAYLIGHT ROBBERY
LIKE MANY OTHER REVIEWERS I SIMPLY REQUESTED A USER MANUAL DOWNLOAD, PAID MY 45 CENTS UP FRONT BY DEBIT CARD AND PROCEEDED TO BE TOLD THE MANUAL WAS NOT AVAILABLE. 3 DAYS LATER 47,90 EUROS WAS TAKEN VIA MY DEBIT CARD. THIS IS A TOTAL SCAM. TO REQUEST A REFUND IS USELESS AS THESE PEOPLE HAVE NO MORALS OR CONCIENCE. I HAVE CANCELLED MY SUBSCRIPTION AND I HAVE ALSO CANCELLED MY DEBIT CARD BECAUSE I SUSPECT THESE SCOUNDRELS WILL IGNORE MY CANCELLATION AND TRY TO TAKE EVEN MORE OF MY PENSION. ROT IN HELL 123 NOTICES.COM
May 15, 2023
Unprompted review
Reply from 123notices.com
Good morning,
The rates are clearly displayed on our website. Our Assistance+ Lite offer can be canceled at any time and costs only €0.45 including tax for a 3-day trial.
At the end of the 3-day trial period, and without cancellation on your part, our offer is automatically renewed as a non-binding subscription, at the price of €47.90 per month.
This package gives you the right to 50 notice search requests per month, access to our notice database as well as a large library of practical guides for the home, but also a monthly telephone appointment of one hour with an advisor as part of our remote computer troubleshooting offer.
In order for us to cancel and refund your subscription, please contact our customer service (contact@123notices.com).
Good for you,
Camille
Very sharp practice, avoid this company!Requested a manual which they were…
Requested a manual which they were unable to supply.
They still took the initial small fee followed by a substantial subscription fee I wasn’t aware that was going to be taken especially in view that they could fulfill my request.
This is very sharp practice. I’ve contacted them asking for a refund but had no response. I can only hope that my credit card company will block all payments to them and investigate them as promised. Steer well clear of this company!!!
May 21, 2023
Unprompted review
Reply from 123notices.com
Hello,
The rates are clearly displayed on our website. Our Assistance+ Lite offer can be canceled at any time and costs only €0.45 including tax for a 3-day trial.
At the end of the 3-day trial period, and without cancellation on your part, our offer is automatically renewed as a non-binding subscription, at the price of €47.90 per month.
This package gives you the right to 50 notice search requests per month, access to our notice database as well as a large library of practical guides for the home, but also a monthly telephone appointment of one hour with an advisor as part of our remote computer troubleshooting offer.
In order for us to cancel and refund your subscription, please contact our customer service (contact@123notices.com).
Good for you,
Camille
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Attention à l'abonnement de 47,90 euros…
Attention à l'abonnement de 47,90 euros réalisé à votre insu !
April 28, 2023
Unprompted review
Reply from 123notices.com
Bonjour,
Les tarifs sont clairement affichés sur notre site internet. Notre offre Assistance+ Lite est résiliable à tout moment et ne coûte que 0,45€ TTC pour 3 jours d’essai.
À l’issue de la période d’essai de 3 jours, et sans annulation de votre part, notre offre est automatiquement renouvelée en abonnement sans engagement, au prix de 47.90 € par mois.
Ce forfait vous donne droit à 50 demandes de recherches de notices par mois, à l’accès à notre base de notices ainsi qu’à une large bibliothèque de guides pratiques pour la maison, mais également à un RDV téléphonique mensuel d’une heure avec un conseiller dans le cadre de notre offre de dépannage informatique à distance.
Afin que nous puissions annuler et rembourser votre abonnement, veuillez contacter notre service client (contact@123notices.com).
Bien à vous,
Camille
Thieves
Thieves, my father dont even use credit card on internet, and you have stolen him 47euros, early at the morning, so he wont notice...Mother fuk***...bank have gave me all your data, wait know for the legal complain.
May 2, 2023
Unprompted review
Reply from 123notices.com
Good morning,
The rates are clearly displayed on our website. Our Assistance+ Lite offer can be canceled at any time and costs only €0.45 including tax for a 3-day trial.
At the end of the 3-day trial period, and without cancellation on your part, our offer is automatically renewed as a non-binding subscription, at the price of €47.90 per month.
This package gives you the right to 50 notice search requests per month, access to our notice database as well as a large library of practical guides for the home, but also a monthly telephone appointment of one hour with an advisor as part of our remote computer troubleshooting offer.
In order for us to cancel and refund your subscription, please contact our customer service (contact@123notices.com).
Good for you,
Camille
Money under false pretensions
I ordered the manual in English. All that came was a copy of the manual which was in the box; 6 languages, none of them English.
April 17, 2023
Unprompted review
Reply from 123notices.com
Hello,
We are sorry that you did not receive the correct notice.
Please contact us at the email address (contact@123notices.com) so that we can check and send the notice request.
Cordially,
Camille
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There was no consciousness of signing…
There was no consciousness of signing up to a subscription of any kind. They have deducted nearly 50 euros from my bank three times before I questioned it. I still don't know how it happened and it should be illegal if it isn't already
April 14, 2023
Unprompted review
Reply from 123notices.com
Hello,
The rates are clearly displayed on our website. Our Assistance+ Lite offer can be canceled at any time and costs only €0.45 including tax for a 3-day trial.
At the end of the 3-day trial period, and without cancellation on your part, our offer is automatically renewed as a non-binding subscription, at the price of €47.90 per month.
This package gives you the right to 50 notice search requests per month, access to our notice database as well as a large library of practical guides for the home, but also a monthly telephone appointment of one hour with an advisor as part of our remote computer troubleshooting offer.
In order for us to cancel and refund your subscription, please contact our customer service (contact@123notices.com).
Good for you,
Camille
Very good and prompt service.
March 28, 2023
Unprompted review
Very fast and quality.
Very fast and quality.
Thank you very much, I highly recommend.
March 19, 2023
Unprompted review
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Brilliant customer service.
Brilliant customer service.
The manual was delivered to my inbox in just a few hours. There was a slight problem in that I had selected the wrong year but after contacting the company this was corrected almost immediately.
Thank you.
March 17, 2023
Unprompted review
It was very useful to find the manual.
It was very useful to find the manual.
Raimundas
February 21, 2023
Unprompted review
Well I was a bit worried but it wasn’t…
Well I was a bit worried but it wasn’t difficult at all. I have to point out that when I try to do it it wouldn’t let me open the PDF or it said that they didn’t have that manual. But that was okay because I could see it and I screen printed it but then I got an email the next day with the link to it so utterly fantastic service for such a Small fee. Thank you so much
February 16, 2023
Unprompted review
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Semi-legal scam!
I ordered a manual for 0.50c which was duely delivered but later I found they tried to take 50€ a month "subscription". My bank, luckily, did not allow the payments.
It seems some people experience no problems while others get signed up for a monthly subscription. Be very careful when using this service (also applies to Assistalib.com) and read the small print as I believe you have to opt out of the subscription rather than opt in
January 17, 2023
Unprompted review
Following my request for Garmin Venu 2…
Following my request for Garmin Venu 2 Series Manual,
I received it very fast with kind cover letter.
January 31, 2023
Unprompted review
123.notice provides absolutely excellent services
123notice.com provides absolutely excellent services
January 22, 2023
Unprompted review
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