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Rated 3 out of 5 stars

As many others, I ordered a manual for 45c. I only received 20% content and a message that they can’t deliver. After 3 days they charged my CC for €47,90. I understand this is a monthly subscriptio... See more

Company replied

Rated 4 out of 5 stars

In my experience, this site is NOT A SCAM/arnaque, but you must use it very carefully. The manual selection is great, and they download well, but the cost is for a TRIAL period of 3 days for the site... See more

Rated 1 out of 5 stars

Complete scam. As others have also advised, a few pence is paid for a manual, no subscription set up or agreed to, then £40 attempted to be taken from your account on a weekly basis. Luckily my bank s... See more

Rated 5 out of 5 stars

Brilliant customer service. The manual was delivered to my inbox in just a few hours. There was a slight problem in that I had selected the wrong year but after contacting the company this was cor... See more

Company details

  1. Computer Support and Service Company

Written by the company

Service d'assistance et dépannage à distance pour tous vos appareils.


Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

ladri

ladri! thieves!
how they can have all those five stars reviews ?
your trustpilot will become untrustful if you give this kind of space to this bloody thieves

November 24, 2022
Unprompted review
Rated 1 out of 5 stars

Thieves!!!

Thieves!!!! Paid .45 cents to download fridge manual. Then was charged 47.90 by docadabra.com

January 7, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer care|

In Christmas day i had the PDF in few hours after having warned that the instruction manual was only in english and having accepted the condition: excellent service!

December 24, 2022
Unprompted review
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Rated 1 out of 5 stars

I was tricked into buying this book

I was tricked into buying this book. In bold letters and big print you advertised a price of 0.45 euros and in another paragraph you mentioned something about a cancellation of service with a number 3 followed with another number 72, with no explanation of what that is. So please give me my money back, and try not to be another ordinary thief.

December 21, 2022
Unprompted review
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Rated 5 out of 5 stars

I would like to thank Sophie and the…

I would like to thank Sophie and the 123 organisation
for their speedy and generous response to my request
to refund my earlier contributions which I had made in error. It would be a great comfort to many customers if other organisations could behave as considerately as in this case. Again I thank you for your speedy response and very generous contribution.

Regards
Francis McAuley

September 16, 2022
Unprompted review
Rated 2 out of 5 stars

Wrong language!

I asked for the instructions in ENGLISH!
(Je l’ai déjà en français), but would prefer it in English PLEASE.

August 1, 2022
Unprompted review
Show reviews in all languages. (1,506 reviews)

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