As usual, delivery ok and in line with order. Even if the delay to deliver was a bit longer than expected, probably due to May bank holidays and BPost strikes...
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Customerservice responds quickly and they are very cooperative to answer any question and to solve a problem, in my case, I made a mistake when ordering. Also love the fact that they sell lenses with... See more
Hello i contacted your team to ask to push for the delivery as I was traveling on 2/8 and willing to get my package; I received a message from Cedric -who I want to thank personally- who explained me... See more
I placed an order (1OM20865407GR) for contact lenses on the 7th of January 2026. They did send it from Belgium on the 14th of January. However the Bpost courier they used, did not deliver it (it ne... See more
Company replied
Company details
Written by the company
123Optic offers a modern, efficient, and hassle-free shopping experience for customers looking to buy contact lenses online. We sell a wide range of contact lenses, including daily, monthly, weekly lenses, and lens solution, all at competitive prices. Our efficient sending process is what sets us apart from our competitors, allowing us to keep our prices low and offer the best deals to our customers. We take pride in ensuring that every order is processed and shipped promptly, making sure that our customers receive their contact lenses in a timely manner. One of our biggest achievements is having over a million satisfied customers who keep coming back for their contact lens needs. We constantly strive to improve our services and product offerings to meet the needs and expectations of our valued customers. At 123Optic.com, we believe that buying contact lenses online should be a simple, easy, and affordable process. Our focus on customer satisfaction and quality products has allowed us to become one of the leading online retailers of contact lenses. We look forward to serving you and providing you with the best possible online shopping experience.
123Optic.com
Written by the company
- We guarantee low prices and quick delivery!
- 123Optic delivers the best products: daily lenses, monthly lenses, but also colored lenses and lens solution. We are proud to have over 1 million happy customers from all over Europe. ★★★★★
We deliver your lenses as quickly as possible
Free delivery above €99
No matter where you are, we deliver your lenses as quickly as possible, because we collaborate with local logistics partners.
Contact info
Kasteleinsstraat 11, 9150, Kruibeke, Belgium
- +3232703712
- service@123optic.com
- 123optic.com
4.6
Excellent
15K reviews
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Had issues with the Spanish delivery…
Had issues with the Spanish delivery service (package was never delivered) but 123Optic has a great customer support. Got a refund, no questions asked.
December 16, 2024
Good follow up from customer service…
Good follow up from customer service although they are a bit difficult to reach and response times can be better.
December 9, 2024
Great service
I had a faulty (new out of the box) contact and customer service was very nice about it and send me another contact.
December 10, 2024
Very good and good quality lenses i use…
Very good and good quality lenses i use them years
December 2, 2024
Very teliable and swift service through…
Very teliable and swift service through the years.
November 29, 2024
SEUR failure
The courier company didn't send my package to my home as scheduled. They dropped it at a storage facility 5 km away. I complained to your customer service, and they were very supportive and helpful.
December 5, 2024
Very good experience
December 6, 2024
Good quality and good value
Good quality and good value.
Always delivered very quickly.
November 21, 2024
Always friendly and absolutely helpful.
November 28, 2024
Perfect purchase
November 19, 2024
Very fast delivery
Very fast delivery, not expected! And I was given a discount when I wasn’t aware of it so that was great!
October 29, 2024
May use AI-assist with repliesRead more
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Waiting abd waiting: no delivery…
Waiting and waiting till the package is being delivered. till today not arrived. 123optic is not taking the responsibility in getting the problems solved.
Stay away from this internet shop
October 28, 2024
Reply from 123Optic.com
Hello,
Thank you for your message.
We're sorry to hear you did not receive your parcel.
Did you know that you can always contact our customer service in case of any issues?
Our customer service will contact you to solve this for you.
Kind regards,
I always buy my lenses here
I always buy my lenses here. The price is very competitive and the delivery is very fast.
November 7, 2024
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