I ordered and paid CHF 242 for 4 tyres (invoice CH06651692). Only 2 tyres were delivered. Afterwards, I received a second invoice for 2 tyres, which created additional confusion. I have contacted cust... See more
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Prices are more or less similar to what’s on other websites, but the delivery is just horrible. They left the tires outside of my building on an active street, free for anyone to take. No calls, no me... See more
Cannot be trusted. I ordered 4 tires on rims and 2 arrived mounted on the wrong side (inside on the outside). I was lucky to notice that too otherwise it could have been very dangerous. I had to... See more
Company replied
Original comment on 09/12/2023: I ordered tires, did not receive them. Sent email through their website and got not response. This site is a scam. UPDATE on 13.12.2023 I finally received my tires.... See more
Company replied
Company details
About 123pneus.ch
Written by the company
123pneus.ch est votre spécialiste en ligne personnel pour les pneus de toutes marques et tailles. Trouvez les pneus adaptés à votre véhicule dans une gamme exceptionnellement large – qu'il s'agisse d'une petite voiture, d'une limousine, d'une moto ou d'un véhicule utilitaire léger, vous trouverez toujours les pneus qu'il vous faut à des prix avantageux.
La rapidité est la force de 123pneus.ch : directement d'Internet à la route. Même pendant les saisons de pointe au printemps et en automne, ce vendeur de pneus en ligne garantit une disponibilité constante grâce à son important stock.
123pneus.ch propose une gamme exceptionnellement large de pneus et d'accessoires automobiles dans différentes catégories de produits, telles que :
- Pneus pour voitures,
- Pneus pour motos,
- Pneus pour véhicules utilitaires légers,
- Pneus pour voitures électriques,
- Jantes en aluminium et jantes en acier,
- Ensembles complets (pneus prémontés sur jantes)
Delticom AG, l'entreprise derrière 123pneus.ch, est l'un des pionniers du commerce en ligne de pneus et gère des boutiques en ligne dans plus de 40 pays. Depuis le changement de millénaire en 1999/2000, l'entreprise propose une large gamme de pneus en ligne.
Grâce à un vaste réseau de partenaires de montage, les clients peuvent faire livrer leurs nouveaux pneus directement dans un atelier de montage professionnel dès leur commande.
Contact info
Hedwig-Kohn-Straße 1, 31319, Sehnde, Germany
- 41 315281365
- serviceclient@delti.com
- 123pneus.ch
1.8
Poor
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
super rapid merci
August 7, 2019
Unprompted review
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Buyers Beaware
Following up on my review from July 5th (which seems to have been removed!), a month has passed since I placed order RD38984538 and received the incorrect model of rims due to their error. After trying to communicate with them to resolve this simple issue (ie. return the goods received and them sending me the correct model), I've given up as it's simply impossible to get any reaction from their end!!! As a result, I was left with no other choice than to contact my bank and file a charge-back. A week later my bank credited the money back into my account, still no news from them and the rims are sitting at the garage waiting to be picked up by their courier service, if that ever happens!!! Mysterious way of doing business, after-sale service is non-existent, if you have a problem you are left alone talking to a wall...
July 25, 2019
Unprompted review
Reply from 123pneus.ch
Bonjour,
Nous vous remercions pour votre avis sur notre site.
Veuillez nous confirmer si vous voulez retourner toutes les 4 jantes.
Veuillez accepter nos excuses pour les désagréments subis.
Cordialement, 123pneus.ch
Nickel chrome
July 19, 2019
Unprompted review
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Tout Tip-Top
June 16, 2019
Unprompted review
Very good and accurate service
June 11, 2019
Unprompted review
good and quick service
May 28, 2019
Unprompted review
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Super service.
May 16, 2019
Unprompted review
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Rien à reprocher. Excellent service. Pour les pneus on verra à l'usage.
Rien à reprocher. Pour les pneus, on verra à l'usage.
April 5, 2019
Unprompted review
Absolument TIPO TOP
March 27, 2019
Unprompted review
Terrible service, a potential scam?
Terrible service. Ordered 4 winter tyres with wheels and they only sent over 3! I had to chase them to ask where is the 4th wheel, they didn't even have courtesy to update me. After a week they finally found out that the 4th wheel was damaged during delivery and they no longer have the same wheel that can be delivered in place.
So I had to pay extra to buy new wheels. But surprise they couldn't send me the new wheels yet as they still had to collect the previous order. After another week they arranged for the old wheels to be collected by DPD. The postman turned up but with only 1 return slip instead of 3, so he ended up not taking the wheels at all.
It's been 1 month now I am still here with the useless 3 wheels and waiting on my new order.
What a joke! Will never buy anything again from this company
UPDATE:
A DELIVERY MAN WAS MEANT TO COLLECT THE 3 UNUSABLE WHEELS YESTERDAY (16.02). THIS IS NOW THE 3rd TIME HE HAS BEEN PROMISED TO COME. I SAT AT HOME ALL DAY PATIENTLY WAITING BUT OF COURSE HE DIDN'T SHOW UP. I AM SICK OF TIRED OF YOUR GAMES 123PNEUS. ARE YOU RUNNING A SCAM? PROVIDING INCOMPLETE ORDERS BUT TAKING FULL AMOUNT OF MONEY AND NOT RESOLVING THE ISSUE?
Oder number - 37596670
Order number for new wheels that cannot be sent out because you fail to collect the 3 unusable ones - 37697960
February 25, 2019
Unprompted review
Reply from 123pneus.ch
Bonjour,
Nous vous prions d'accepter nos excuses pour les désagréments subis.
Les roues de la commande initiale ont été retournées au dépôt.
Nous avons contacte notre département de réclamation concernant la commande RD 37596670 et nous avons demande une remise.
Dès la réception des nouvelles nous vous recontacterons par mail.
La date de livraison vous sera communiqué par mail le plus rapidement possible.
Cordialement, 123pneus.ch
Service efficient
Service efficient, good value and easy to do. The garage in Geneva "Garage Elio De Toro" were helpful and very friendly.
February 20, 2019
Unprompted review
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Its always the delivery time
Its always the delivery time, it takes more than a week
February 15, 2019
Unprompted review
Excellent experience
Excellent experience. Will use again and recommend.
January 29, 2019
Unprompted review
Easy customer experience!
Just take the reference of the tires you want and all the rest is just easy!
January 24, 2019
Unprompted review
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