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Company details

  1. Printing Equipment and Supplies

Written by the company

123tinta.es es la tienda online líder en la venta de tinta y tóner para todo tipo de impresoras. También ofrece impresoras de inyección de tinta, impresoras láser y una amplia gama de material de oficina, además de tambores, fusores o kits de mantenimiento. Encuentra todo lo que necesitas para tu impresora al mejor precio y recíbelo en 24 horas.


Contact info

3.8

Great

TrustScore 4 out of 5

611 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

this company scammed me. Est empresa me estafó

this company scammed me. I bought HP ink cartridges only to receive HP instant ink cartridges that can only be used when registered to a paying instant ink account. These cartridges come free when you register and you pay HP as you use the ink. Do not purchase from this company.
Esta empresa me estafó. Compré cartuchos de tinta HP solo para recibir cartuchos de tinta instantánea HP que solo se pueden usar al registrarte en una cuenta de pago de tinta instantánea. Estos cartuchos son gratis al registrarte y pagas a HP a medida que usas la tinta. No le compres a esta empresa.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

The best experience to date in Spain…

The best experience to date in Spain other then Amazon.

Free gifts. Excellent quality products, but most importantly professional.

123tinta is the only choice.

July 3, 2025
Unprompted review
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Reply from 123tinta.es

We are very pleased that your experience with us was so good. If you need us at any time, please contact us :)

Rated 5 out of 5 stars

Speed

Speed, Good CX experience. Options for delivery. Surprised gift with pen and notepad. All round good experience and I will for sure become a repeat customer. I ordered 2 ink cartridges and 1 realm of A4 paper for the printer.

June 24, 2025
Unprompted review
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Reply from 123tinta.es

We are very glad that your experience with us was so good :)

Rated 1 out of 5 stars

Very bad service everytime have to ask…

Very bad service everytime have to ask paypal for help

May 27, 2025
Unprompted review
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Reply from 123tinta.es

Again, we apologise for the inconvenience. As we indicated when you contacted us, we tried to get the courier to deliver your order and we tried to expedite it as much as possible. We are very sorry that on this occasion they were unable to deliver on time.

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Rated 1 out of 5 stars

They advertise delivery in 24h but dont…

They advertise delivery in 24h but dont do it..very disappointed that toner was 15min drive from my house but delivery had to wait an extra 24h..
Dont build your reputation on 24h delivery if you ant do it.....dont blame the transporter

April 30, 2025
Unprompted review
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Reply from 123tinta.es

Thank you for your comment! The delivery was made within 48 working hours, however, our colleagues have contacted you by email.

Rated 1 out of 5 stars

Horrible experience

A great pity that they only use MRW as shipping company (according to what they told me by phone). I encourage anyone considering to place an order from 123tinta to look up MRW, it is a company with thousands of reviews on Google and trustpilot and similar sites and truly record-breaking low average scores. Well... So far I can only give this horrible experience 1 star as we paid 2,5 weeks ago and still haven't received our good. I will call them on Monday and demand a refund and I will make it my mission to warn as many people as possible about MRW and 123tinta. Do yourself a favor a DON'T BUY FROM THEM!

February 14, 2025
Unprompted review
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Reply from 123tinta.es

We apologize for any inconvenience caused. Our compromise is to deliver in the first 24 hours after the order is shipped from our warehouse. Please contact us to manage the amount of the order. We are really sorry.

Rated 1 out of 5 stars

Brainless support

I have worked with 123ink in the Netherlands for years. Last year I started ordering from 123tinta, having moved to Spain 8 yers ago.I ordered color cartridges
HP 415X and black from their own brand. They all worked well, except magenta, which the printer did not accept. I chatted and mailed with support and got nothing but dumb answers. I lost an entire afternoon trying to resolve this and ended up buying a replacement from a competitor. I'll just throw the 123 tinta cartridge in the bin and buy elsewere from now on.

January 31, 2025
Unprompted review
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Reply from 123tinta.es

Hello Marius,
Sorry for the inconvenience. We tried to solve the problem with some steps but, if it can't be solved, you have a lifetime warranty.
Because of this, we are going to write you a new email so we are waiting for your reply to help you.
Regards.

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Rated 5 out of 5 stars

I ordered Epson Ink cartridges and the…

I ordered Epson Ink cartridges and the website is well-organized, easy to filter specific products. Every staff member is knowledgeable, eager to help and friendly. I'd recommend them for office equipment and printer accessories in Spain and beyond.

January 22, 2025
Unprompted review
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Reply from 123tinta.es

Thank you Rushard! :D

Rated 1 out of 5 stars

After 2,5 weeks waiting still nothing…

After 2,5 weeks waiting still nothing delivered. Just no service for getting information about delivery. Somewhere stuck at transport company, but 123tinta doesn't work on a solution! Verry disaponted in this company.

Finally went searching the package myself.
After two days of searching and driving two times to a package point (3 hours driving) I found it and brougt it home myself.

Better go to Media Markt or something like that and buy your products there.
Better service and you pay and get the product right away.
123tinta service is crap.

December 19, 2024
Unprompted review
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Reply from 123tinta.es

Sorry for the delay. As we can see, the order was delivered despite the delay due to the dates we are facing.

Rated 1 out of 5 stars

Pure scam

This company is a complete scam. Firstly, to attract customers, they promise to deliver your order within 24 hours (1 business day). Now, 4 business days later when I told them that I still have not received my order and because of this I am canceling my order and requesting a refund, they tell me that a refund will be available after the delivery company (MRW) will return the goods to them. In other words, if the delivery company never returns the item, I will never receive a refund. So, when it comes to charging your credit card it takes a minute, to get a refund - much longer, and as a possible scenario - never. And here's what else I noticed. This company doesn't care about their customers at all. As proof of MRW's attempt to deliver my order, they send me a photo of one of the gates of our urbanization. Really??? And when I asked why they didn’t call me they have my phone number, there was no answer, just silence, as if no question had been asked.
Then logically I can conclude that these two companies in the scam are connected.

May 24, 2024
Unprompted review
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Reply from 123tinta.es

Hello! Once again we apologise for the inconvenience caused by the delivery of your order :( As we confirmed by email on the 24th of May the full amount of the order was refunded.

Rated 5 out of 5 stars

Great experience

I bought from this company in November the cleaning products Pink stuff.
I was shocked to see how good it works the cleaning paste is absolutely magical
delivery time was respected. I also found two small gifts inside the box which really pleased me.
I would definitely use their services in the past

November 20, 2023
Unprompted review
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Reply from 123tinta.es

Hi Monica. Thank you so much for your review. If you need anything please do not hesitate to contact us! Have a nice weekend :)

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Rated 1 out of 5 stars

Fake website and service

Fake website and service. They promise yo a quick delivery and low price, but in relaity they use MRW delivery. They claim they can't deliver the package and the ink company says they are locating the parcel. Perfect scam! Both companies blame each other and no one has delivered my cartridges yet. STAY AWAY FROM THIS WEBSITE.

December 1, 2023
Unprompted review
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Reply from 123tinta.es

Hello Marc! We are so sorry for the delay in the delivery of your order, due to the Christmas season we have experienced delays in some deliveries. We hope you have received it, if you need anything from us, please email us at atencioncliente@123tinta.es with the invoice number of the order so we can check it and help you.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, just the best

December 6, 2023
Unprompted review
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Reply from 123tinta.es

Hi Brian! Thank you very much for your comment. We hope you'll be happy with us for a long time :)

Rated 1 out of 5 stars

Cancelled order 3 days after it was…

Cancelled order 3 days after it was ordered, was waiting on delivery, no explanation. Taken payment and then have to wait for it to be refunded. Awful company.

November 21, 2023
Unprompted review
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Reply from 123tinta.es

Hello! We are a retail shop and our stock is reserved for private end customers or companies buying for their own use. We recommend that you go to wholesalers in the sector. We are very sorry for the inconvenience.

Rated 1 out of 5 stars

Leaking cartridges ! Completely worthless !

This company supplies leaking private label cartridges. After forwarding the complaint I received a response with instructions that had nothing to do with the leaking cartridges. Completely worthless!

September 11, 2023
Unprompted review
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Reply from 123tinta.es

Hi Ru!
We are very sorry for the inconvenience caused.
If we can still help you and process the warranty, you can write to us at atencioncliente@123tinta.es and my colleagues will review your case again to try to help you. Thank you!

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Rated 5 out of 5 stars

They are excellent

They are excellent. Website very easy to navigate and full of information. Chat line answers quickly and they are very helpful. They keep you up to date with the status of your order and really efficient. I would not hesitate to recommend them, and they are a brilliant company to deal with. They are "simply the best"

August 17, 2023
Unprompted review
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Reply from 123tinta.es

Hi Colin! Thank you so much for your review, we are delighted that you are happy with our service :)
If you need us at any time we will be happy to help you. Have a nice weekend!

Rated 5 out of 5 stars

Great prices and excellent customer…

Great prices and excellent customer service from placing the order to taking receipt. We will definitely be using this company for our future orders, thank you.

June 2, 2023
Unprompted review
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Reply from 123tinta.es

Hello! We are glad you are happy with our service. We hope to see you soon at 123Tinta.es

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