1Training Reviews 

Applied to do Prince2 certification. You need the handbook to take the course as the instructor refers to reading this in the first module. Was told this would be supplied when I applied for exam voucher. Applied for this in early January 2025, and it is now 30 April. No sign of voucher, or handbook despite repeated requests. Have been assured that this will be sent to me on a number of occasions but still no sign. Now taking legal action to reclaim my money. Teaching material is also disappointing and not worth the cost.

Lots of information given during the learning process and support

I am currently enrolled in the Diploma in Sales and Marketing Management with 1TRAINING, and my experience so far has been both rewarding and inspiring. The course content is well structured and comprehensive.

The platform itself is user friendly and easy to navigate, with clearly organized modules and progress tracking tools that help keep me on schedule. The support team at 1TRAINING has also been responsive and helpful whenever I’ve had queries or needed guidance.

FILTER BY 1 STAR!

PRINCE 2 - After issuing me my Prince2 foundation voucher they told me that my Practitioner voucher was avaible. This was over 4 months ago. IGNORING calls, ignoring emails, there is no way to be able to contact them. I even used the WhatsApp messenger where they read my messages but didn't respond. The fact they stated in an email that my VOUCHER is avaible but has been WITHHELD places them in a poor LEGAL position. This is all useful EVIDENCE I intend to use when I begin LEGAL ACTION against 1Training and produce a "Letter Before Action" for the SMALL CLAIMS COURT. I am in the fortune position to be able to follow through with this. I am about to go through the arduous process of claiming the money back from the bank for FAILURE TO DELIVER GOODS.

Still no certificate after passing the course in September 2024, every week telling me the same things that they are experiencing a delay in the QA process and certs would be issued soon. How long do you wait before taking it further as this seems to be a scam at the moment

I haven't received the voucher for the final exam. I contacted them, they say that they are working on it but nothing so far. I am very disappointed with the course. It turned out to be a scam.

Please do not use this company for your training as they do not provide certification upon completion of a course.

1training.org has a large variety of in-depth, thorough, informative and highly engaging courses. The quality of the curriculum is at a high standard. Thank you 1training.org for making such a wealth of knowledge available to everyone.

I have been trying to get an examination voucher approved for months. Haven't heard back from support over email in weeks, phone support lines dont get answered. Terrible customer service, which is resulting in me not being able to access an examination I have paid for and is affecting my career as the course is key to my progression.

My experiences is based on the flexibility of your studies. Actually, you learn during your spare time and the tuition fees are flexible and affordable.

I enrolled in a PRINCE2 foundation and practitioner course bundle with exam vouchers included in November 2022. While the foundation voucher arrived promptly, I have encountered significant delays and unexpected charges with the practitioner exam voucher.

Here is a breakdown of the timeline:

-Course Bundle: Purchased both foundation and practitioner courses with included exam vouchers in November 2022.
- Foundation Voucher: Arrived promptly upon request.
- Course Extension: Paid for an extension to complete the course.
- Practitioner Voucher Request: Requested the voucher before the course expired.
- Unexpected Fee: Received a message stating Peoplecert revised exam voucher pricing and required an additional £70 and grudgingly paid the extra fee on 27 February 2024
- Confirmation & Delay: Received confirmation on 4 March 2024 that the voucher was processed, with an expected arrival within 12-14 working days.
- It is now February 2025 and I still haven't received the voucher for my PRINCE2 practitioner exam despite numerous reminders and a breach of contract letter in December 2024.
UPDATE: It's now end of May 2025, no voucher, no reply. PeopleCert have confirmed that they are no longer working with 1Training.org

It has been more than a month now and the Customer Service didn't provide the Exam Voucher yet. Whenever I reach out to them, they blindly end the conversation saying "Exam Voucher" will be issued soon. They have been giving the same response since 30th Dec.
People who are looking to enrol with 1training, please please don't make the same mistake. I am telling this from my experience with them and you would thank me later. By mistake if you had chosen them, you will definitely regret for choosing 1training and remember no one would help you. I'm sorry.

Don't sign up with this provider! We paid for an employee to do Agile PRiNCE 2 with them in the autumn. They seem to be having a big issue with their exam provider and our employee still hasn't been able to take their exam. They are not answering the phone, responding to emails or responding to complaint made.

There are no official exam vouchers issued by this company. DO NOT BUY ANYTHING FROM THIS COMPANY. I have repeatedly asked for my money back and they have refused. I have reported this company to the Financial Authorities yet they still continue to trade and take money from unsuspecting customers. This should not be allowed. I have applied for a section 75 from my credit card company and have received a full refund. AGAIN please do not part with your hard earned money as you will be disappointed. If you have then apply for a section 75 as you will receive a full refund.

1Training’s ITILv4 Foundation course is fantastic! The modules are comprehensive, and the support team is always ready to assist with any support required. Great course, great support—highly recommended!

This company is fraudulent!

They took my money and never provided me with my vouchers for my exam which i paid for.

My case is still ongoing which i will continue to fight!

This is a fraudulent company, i beg you if you're reading this.. STAY AWAY!!!!!!!!!!!!!!!!!!!! I BEG YOU.. ITS FRAUD, YOU ARE BETTER CONTACTING PEOPLE CERT DIRECTLY as they are no longer even training with them which i had confirmed. Stay away

course was easy to follow,videos was informative and easy to follow.
would recomend this course to anyone,i enjoyed the modules.

I still didnt receive any response from them on my exam voucher for Prince 2 Foundation. Very bad customer service.