247 Staywarm heating engineer Juan Roberts came yesterday and fitted a new Ideal Logic Combi 30cwt boiler. He worked non-stop, disposing the old 16-year old boiler, just drank 2 cups of coffee, leavi... See more
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Very good customer service and very friendly staff. Explained everything to us and very knowledgeable. Gave us the best options and definitely not pushy. Engineer very friendly too and explained every... See more
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The installation of the boiler was carried out swiftly and without any fuss. I pointed to the installer that the system might need flushing but he showed me the clear water and said didnot need flush... See more
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Want to thank Aaron Hayworth, national contracts manager, for being true to his word and helping me out of a very difficult situation with my tenants and agency. He truly understands customer service,... See more
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Company details
Written by the company
Boiler Installation Made Simple Enjoy stress-free heating with a brand new boiler, affordable monthly repayments, and 0% finance available. With our StayWarm Plan, you’ll get a 10-year Heating & Hot Water Promise, complete with annual boiler servicing for total peace of mind. The installation will include a brand new energy efficient boiler, affordable repayment options and next day installation is also available subject to site survey.
Contact info
United Kingdom
- 247staywarm.co.uk
4.7
Excellent
880 reviews
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The experience of having ahaving a boiler fitted new boiler…
The experience of having a new boiler installed was great but the one thing you need to pick up on is when it comes to a boiler service you keep letting customers down with appointments
March 10, 2026
Reply from 247 Staywarm
Thank you for your feedback and for your kind comments about your boiler installation — we’re really pleased to hear that part of your experience went well.
However, we’re sorry to hear that we’ve let you down when it comes to booking or keeping boiler service appointments. This is certainly not the level of service we aim to provide, and we understand how frustrating this can be. Your feedback is important to us and helps us improve our scheduling and communication so we can provide a more reliable service for our customers.
Thank you again for taking the time to share your experience.
Kind regards,
247 Staywarm
Thanks for doing proper work
February 21, 2026
Reply from 247 Staywarm
Thank you for your positive feedback. We're glad you’re happy with the work and look forward to helping you again in the future.
Kind regards,
247 Staywarm
Reply from 247 Staywarm
Thank you for your feedback. We’re pleased to hear you’re happy with the service we provide and truly appreciate your support.
Kind regards,
247 Staywarm
Reply from 247 Staywarm
Thank you for your kind words! We’re so glad to hear that the installation was quick and efficient. Our team always aims to provide a smooth and hassle-free experience, and it’s great to know we delivered. If you ever need anything else, we’re here to help!
Kind regards,
247 Staywarm
Reply from 247 Staywarm
We're really pleased to hear that you were happy with your boiler service and that everything was carried out thoroughly. We always aim to complete every job to the highest standard without overlooking any details.
If you ever need assistance again, we’ll be more than happy to help!
Kind regards,
247 Staywarm
Efficient, good value service
Efficient service, good price & finance terms. Very good fitter.
February 18, 2026
Reply from 247 Staywarm
Thank you for your wonderful feedback. We’re pleased to hear you found our service efficient and our pricing and finance options competitive.
It’s also great to know that you were happy with the work carried out by our fitter. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Kind regards,
247 Staywarm
Reply from 247 Staywarm
Thank you so much for the 10/10 review! We’re absolutely delighted to hear you had an amazing experience and felt well looked after.
Your kind words truly mean a lot to our team. We really appreciate you taking the time to share your feedback and look forward to helping you again in the future.
Kind regards,
247 Staywarm
D.wimpenny
Engineer arrived exactly when advised.
Job completed by 12.30pm.
Great job.
Very pleased with work.
February 19, 2026
Reply from 247 Staywarm
Thank you so much for your kind feedback. We’re delighted to hear that the engineer arrived as scheduled and that the job was completed promptly. It’s great to know you’re very pleased with the work carried out.
We truly appreciate you taking the time to share your experience and look forward to helping you again in the future.
Kind regards,
247 Staywarm
Brilliant installation
The installation engineers were brilliant and did a great job. They were polite and very tidy and cleaned up after the installation. Very impressed.
February 19, 2026
Reply from 247 Staywarm
We’re delighted to hear that our installation engineers made such a positive impression. We take great pride in not only the quality of our work, but also in being professional, respectful, and leaving everything clean and tidy — so it’s fantastic to know that reflected in your experience.
Kind regards,
247 Staywarm
Reply from 247 Staywarm
Our records show that at the point of installation you were advised that boxing would need to be constructed around your external flue after the installation. This work was not completed and was subsequently highlighted by the manufacturer.
Kind regards,
247 Staywarm
Excellent service from engineer…
Had a boiler fitted and the engineer was very polite and explained everything well. However, we could have been updated more by the office that he would not arrive until late pm when we were originally told from 8a.m so took the day off work unnecessarily.
January 15, 2026
Reply from 247 Staywarm
Thank you for your feedback. We’re really pleased to hear that our engineer was polite and explained everything clearly.
We’re sorry about the delayed arrival time and understand how frustrating that must have been. We’ll take this on board and work to improve our updates in future. Thank you for bringing it to our attention.
Kind regards,
247 Staywarm
I was very impressed with the service…
I was very impressed with the service which we received from 247 staywarm for the installation of my boiler. Sorry forget guys name but he was polite knew his job and Everything went smoothly on time. Once again thank you. Will certainly be recommending you.
February 10, 2026
Reply from 247 Staywarm
We are pleased to hear that you were impressed with the service provided and that your boiler installation was completed smoothly and professionally. Your recommendation is greatly appreciated and means a great deal to the team at 247 Staywarm.
Thank you for choosing us.
Kind regards,
247 Staywarm
Turned up on time got on with the job .
February 7, 2026
Reply from 247 Staywarm
Thank you for taking the time to leave a review. We’re glad everything went smoothly and appreciate your support.
Kind regards,
247 Staywarm
Want to thank Aaron Hayworth
Want to thank Aaron Hayworth, national contracts manager, for being true to his word and helping me out of a very difficult situation with my tenants and agency. He truly understands customer service, has great leadership skills and is a credit to 247. I trust his manager is aware of this. Also would like to thank Ian Harper, installation engineer for a top-rated job and Libby Warburton. Look forward to having a stress-free boiler and heating cover for the next 10 years as promised !! Thanks you again team!!!
February 3, 2026
Unprompted review
Reply from 247 Staywarm
Thank you so much for taking the time to leave such a fantastic review. We’re really pleased to hear that Aaron was able to support you through a difficult situation and deliver on his word — that level of integrity and customer care is exactly what we strive for.
We’re also delighted to hear your kind words about Ian’s installation work and Libby’s support. The team will be thrilled to know they made such a positive difference.
It’s great to know you’re feeling confident and stress-free about your boiler and heating cover for the years ahead. Thank you again for choosing 247 Staywarm — we’re always here if you need us!
Kind regards,
247 Staywarm
Excellent customer service
The service was excellent from start to finished, from the Customer Advisor to the engineer.
January 21, 2026
Reply from 247 Staywarm
Thank you for taking the time to share your feedback. We’re delighted to hear that you received excellent service from start to finish, and that both our Customer Advisor and engineer made a positive impression. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
247 Staywarm
Installation of replacement boiler…. The engineer arrived at the designated time. Got straight to work . Informed me at various stages of the work. Courteous and respectful.Tidied before he left.
Very diligent engineer, courteous and respectful of property.. informed me at completion of how the boiler operates Overall a very good job
February 2, 2026
Reply from 247 Staywarm
Thank you very much for taking the time to leave such a detailed review. We’re delighted to hear that you were happy with the boiler installation and the service provided. We always aim to be punctual, respectful of our customers’ homes, and clear in our communication, so it’s great to know this came across. I’ll be sure to pass on your kind words to the engineer. Thank you again for your feedback and for choosing us.
Kind regards,
247 Staywarm
Had a new boiler fitted engineer and…
Had a new boiler fitted engineer and customer service were excellent
February 2, 2026
Reply from 247 Staywarm
Thank you for your positive review. We’re delighted to hear that you were satisfied with the boiler installation and the service provided by our team. Your feedback is greatly appreciated.
Kind regards,
247 Staywarm
Excellent company
January 22, 2026
Reply from 247 Staywarm
Thank you for your kind words! We really appreciate you taking the time to leave a review and are glad you had a great experience with us.
Kind regards,
247 Staywarm
Brilliant
Brilliant - sorted my boiler out by fitting a replacement all within a week
January 29, 2026
Reply from 247 Staywarm
Thank you for the great review! We’re really pleased we could get your boiler sorted quickly and have the replacement fitted within the week. If you need anything in the future, don’t hesitate to get in touch — happy to help!
Kind regards,
247 Staywarm
Fast ,reliable friendly team fixed my…
Fast ,reliable friendly team fixed my issue straight away
January 21, 2026
Reply from 247 Staywarm
Thank you so much for the great feedback! We’re really glad to hear you were happy with our fast and reliable service. It was a pleasure helping you, and we’re always here if you need us again.
Kind regards,
247 Staywarm
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