247 Staywarm heating engineer Juan Roberts came yesterday and fitted a new Ideal Logic Combi 30cwt boiler. He worked non-stop, disposing the old 16-year old boiler, just drank 2 cups of coffee, leavi... See more
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Very good customer service and very friendly staff. Explained everything to us and very knowledgeable. Gave us the best options and definitely not pushy. Engineer very friendly too and explained every... See more
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The installation of the boiler was carried out swiftly and without any fuss. I pointed to the installer that the system might need flushing but he showed me the clear water and said didnot need flush... See more
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Want to thank Aaron Hayworth, national contracts manager, for being true to his word and helping me out of a very difficult situation with my tenants and agency. He truly understands customer service,... See more
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Company details
Written by the company
Boiler Installation Made Simple Enjoy stress-free heating with a brand new boiler, affordable monthly repayments, and 0% finance available. With our StayWarm Plan, you’ll get a 10-year Heating & Hot Water Promise, complete with annual boiler servicing for total peace of mind. The installation will include a brand new energy efficient boiler, affordable repayment options and next day installation is also available subject to site survey.
Contact info
United Kingdom
- 247staywarm.co.uk
4.7
Excellent
878 reviews
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Reply from 247 Staywarm
Thank you so much for the kind words! We’re thrilled to hear you had a great experience with Joe — he really is a fantastic guy and takes a lot of pride in his work. We’ll be sure to pass this along to him. Hope to see you again soon!
Kind regards,
247 Staywarm
Boiler replacement
We had s major boiler issue on the Friday and with the help of staywarm a new inner fitted the following Tuesday so pretty good, probably pays a bit over the odds but time was more important.
The communication was pretty good as well
January 8, 2026
Reply from 247 Staywarm
Thank you for your feedback — we really appreciate you taking the time to share your experience.
We’re pleased to hear that the boiler issue was resolved quickly and that the communication throughout the process met your expectations. While we understand cost is always a consideration, we’re glad the speed of response and overall service made a positive difference for you.
If you need anything further or have any questions in the future, please don’t hesitate to get in touch.
Kind regards,
247 Staywarm
Very good response to an impeding…
Very good response to an impeding failure of my boiler. The work was carried out timely and professionally.
January 14, 2026
Reply from 247 Staywarm
Thank you for your kind review. Providing timely and professional service is always our priority, and we appreciate you taking the time to share your experience.
Kind regards,
247 Staywarm
The process from start to finish was…
The process from start to finish was conducted professionally, efficiently and to a high standard. The physical work was conducted with minimum disruption to our day and our installation team were friendly and knowledgeable. They left the house clean and tidy and explained everything we needed to know about our new boiler. We would highly recommend to anyone thinking of purchasing a new boiler!
January 12, 2026
Reply from 247 Staywarm
Thank you very much for taking the time to leave such a positive review. We’re delighted to hear that you were happy with the professionalism of the process, the efficiency of the installation, and the friendliness and knowledge of our team. It’s great to know we were able to keep disruption to a minimum and leave everything clean and tidy, while making sure you felt confident using your new boiler.
Your recommendation really means a lot to us — thank you again for choosing us and for your kind words.
Kind regards,
247 Staywarm
New boiler fitted
Efficient and arrived in timely manner.Answered any questions and fitted boiler in good time.
January 9, 2026
Reply from 247 Staywarm
Thank you for your feedback. We’re glad to hear the engineer arrived on time, worked efficiently, and was happy to answer your questions. It’s great to know the boiler installation was completed promptly. We really appreciate you taking the time to leave a review.
Kind regards,
247 Staywarm
Easy and simple
Very straightforward and nothing required from me on the day beyond a clear space to work and a signature at the end. Engineer Adam also put up with and answered all my questions.
January 10, 2026
Reply from 247 Staywarm
Thank you for your great feedback. We’re pleased to hear the installation was straightforward and hassle-free for you. Adam will be delighted to know his patience and willingness to answer all your questions was appreciated. Thanks again for choosing us — we’re glad you’re happy with the service.
Kind regards,
247 Staywarm
Very professional install
Engineer called the evening before the install and confirmed a start time. Arrived on time, talked through the detail before starting work. Kept you appraised of progress. Finally checked everything was working and demonstrated the controls. Very professional install.
January 9, 2026
Reply from 247 Staywarm
Thank you for taking the time to leave such a positive review. We’re delighted to hear that the engineer kept you well informed, arrived on time, and carried out the installation professionally. It’s great to know everything was clearly explained and demonstrated before completion. We really appreciate your feedback and your trust in our service.
Kind regards,
247 Staywarm
The boiler was fitted on time and all…
The boiler was fitted on time and all communication with 247 Staywarm was exellent, Very good service, the lads that fitted it were were very polite and courteous and explained how to use it very well.
January 5, 2026
Reply from 247 Staywarm
Thank you for your great review! We’re delighted to hear that your boiler was fitted on time and that communication with 247 Staywarm was excellent. It’s also great to know the installers were polite, courteous, and took the time to explain how to use the boiler properly. We really appreciate your feedback and are glad you’re happy with the service.
Kind regards,
247 Staywarm
Reply from 247 Staywarm
Thank you for your feedback! We’re glad to hear you found our service helpful and efficient. We really appreciate you taking the time to leave a review.
Kind regards,
247 Staywarm
Sorted our boiler efficiently
Sorted our boiler efficiently, quick and engineer was polite and knows what he was doing!
January 5, 2026
Reply from 247 Staywarm
Thank you very much for your kind review! We’re really pleased to hear that your boiler was sorted efficiently and that our engineer was quick, polite, and knowledgeable. We’ll be sure to pass on your feedback to the team. If you need anything in the future, we’re always happy to help.
Kind regards,
247 Staywarm
Check the information and advice
I have had policy with this company for many years and recently in December my boiler was playing up so I called them out, the first engineer reported a different fault and parts to the second engineer who came to repair the boiler, the second engineer then ordered the correct parts. On visit of the third engineers the boiler was written off as the boiler being taken apart multiple times made the fault worse. They then offered me a new boiler with promise that it would fit in the same location for size, it turned out not to be the case the day the boiler arrived with the installation engineer. The engineer went away and we had to order a different size boiler and brand at a much higher cost due to the misleading information provided by this company. Anyhow the boiler was finally installed on 22nd December 2025 after stressing the fact vulnerable persons is living at the property. I can not fault the install engineer though we are left with other issues now as maybe they needed someone else to help as he was alone engineer, an electric socket that went faulty after the install and a hot water tank running continuously. Repairs are pending to these by this company and I shall update my review in accordance with their service provided to rectify everything and left working again as should be like before they started this whole issue with the boiler to be replaced.
December 22, 2025
Unprompted review
Reply from 247 Staywarm
We’re sorry to hear that you are not completely satisfied. A manager has been in contact via email and has also attempted to reach you by phone to discuss your concerns further.
Kind regards,
247 Staywarm
Quick and reliable service with great…
Quick and reliable service with great aftercare service
December 16, 2025
Reply from 247 Staywarm
Thank you for your great feedback. We’re glad to hear you found our service quick and reliable, and that you were happy with the aftercare we provided. Your support is much appreciated.
Kind regards,
247 Staywarm
the next day
problem with old boiler diagnosed and new boiler fitted next day really fast responce
very polite and helpfull throughout the whole experiance
December 24, 2025
Reply from 247 Staywarm
Thank you very much for your kind review. We’re really pleased we could diagnose the boiler issue quickly and get a new one fitted the very next day. It’s great to hear you found our team polite and helpful throughout the experience. We truly appreciate your feedback and your custom.
Kind regards,
247 Staywarm
Excellent service from start to finish
Excellent service from start to finish. Made a call 6pm 16th December engineer arrived 17.12.25 10am had a call to confirm time. New boiler was needed they offered heaters till the boiler could be installed. It was installed a day earlier than originally stated and the engineer was excellent highly recommend 24/7.
December 23, 2025
Reply from 247 Staywarm
Thank you very much for your kind feedback. We’re delighted to hear you were happy with the service from start to finish. We always aim to respond quickly, keep customers informed, and minimise disruption, so it’s great to know this was reflected in your experience. I’ll be sure to pass your comments on to the engineer involved. Thank you for recommending 24/7 — it’s genuinely appreciated.
Kind regards,
247 Staywarm
Really efficient helpful service
Really efficient helpful service - boiler was installed within a few days - good, fair advice given.
Great engineers - not only skilled but also polite, respectful and good humoured.
December 11, 2025
Reply from 247 Staywarm
Thank you very much for your kind feedback. We’re delighted to hear you were happy with the efficiency of the installation and the advice provided. We’ll be sure to pass your comments on to our engineers — they’ll really appreciate it. Thanks again for choosing us.
Kind regards,
247 Staywarm
Reply from 247 Staywarm
Thank you for your feedback.
We’re delighted to hear that you had a great experience from start to finish. If there’s anything else we can help you with in the future, please don’t hesitate to get in touch.
Kind regards,
247 Staywarm
Quick service, good information provided
My boiler brokedown and the engineer came out the same morning, unfortunately it needed replacing. I spoke to 247 the same day and they booked in an installation for later in the week. I was impressed at how smoothly it all ran, and appreciated the information provided to help me make my decision.
December 5, 2025
Reply from 247 Staywarm
Thank you for taking the time to share your experience.
We’re pleased that our engineer was able to attend promptly and that the replacement was arranged quickly. It’s great to know that you found the process smooth and that the information provided helped you make an informed decision.
Your feedback is very much appreciated.
Kind regards,
247 Staywarm
Great service
The engineers and staff were extremely helpful and made the whole process of buying a new combi boiler after my boiler broke down and parts are difficult to get. Everything was made easy and the staff were always pleasant and helpful.
December 3, 2025
Reply from 247 Staywarm
Thank you for your feedback.
We’re pleased to hear that you received excellent service. If there’s anything else we can help you with, please don’t hesitate to get in touch.
Kind regards,
247 Staywarm
Reply from 247 Staywarm
Thank you for your feedback.
We’re delighted to hear that you had a great experience from start to finish. If there’s anything else we can help you with in the future, please don’t hesitate to get in touch.
Kind regards,
247 Staywarm
Engineer was fantastic
Engineer was fantastic, very knowledgeable, friendly and explained everything.
December 16, 2025
Reply from 247 Staywarm
Thank you for your kind feedback.
We’re delighted to hear that the engineer provided fantastic service and that you found them knowledgeable, friendly, and clear in their explanations. We’ll be sure to pass your comments on to the engineer, as feedback like this is greatly appreciated.
Kind regards,
247 Staywarm
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