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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, efficient, and friendly service received from the initial contact to job completion. The staff is frequently highlighted for their knowledge, politeness, and expertise, handling complex tasks with minimal disruption and ensuring continuous service. Many appreciate the prompt responses, timely fixes, and the team's consideration for their homes, often cleaning up thoroughly after work. However, some people mentioned an initial struggle to get someone to attend to their issues.

What people talk about most

Service

Consumers find service to be positive, consistently praising the professionalism, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Struggled to get anyone round but my dentist recommend Scott and the team, within a few days they were here to fix the hot water issues and solved them within 48hrs of doing the initial scooping visit... See more

Company replied

Rated 5 out of 5 stars

Scott and his team have done an excellent job replacing my mum's entire heating system. Scott's work ethic is commendable, as he worked after hours and checked on the system at weekends, always ensuri... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I can’t recommend 24 Heating enough! We had a terrible shower before, and they came out, gave us great advice, and installed an amazing new one. It’s been a few months since the installati... See more

Company replied

Rated 5 out of 5 stars

Had a replacement water conditioner fitted. I was very happy that the company allowed me to source the product for myself as it was cheaper than their quote. The fitter arrived on time and took his sh... See more

Company replied


Company details

  1. Boiler and Heating Service
  2. Gas Installation Service
  3. Plumber
  4. Radiator Repair Service
  5. Repair Service

Written by the company

We’re a local heating company based in Bracknell with over 25 years of experience in the Gas & Heating industry. At 24 Heating Ltd, we pride ourselves on delivering reliable service and expert solutions for all your heating and plumbing needs. With a focus on quality, efficiency, and customer satisfaction, we continue to grow, offering expert services to landlords, letting agents and homeowners across the region. Our services include: • New Boiler Installations Professional fitting of energy-efficient boilers tailored to your property and usage needs. • Boiler Repairs & Servicing Fast, reliable diagnostics and maintenance to keep your system running safely and smoothly. • Smart Control Installation & Fault Finding Integration and troubleshooting of smart thermostats and heating controls for optimal comfort and control. • Power Flushing A deep clean of your central heating system to remove sludge, rust, and debris — improving efficiency and extending your heating systems lifespan. • Professional Plumbing Solutions From leak repairs to full system upgrades, we offer tailored plumbing services to meet your specific requirements. • Thermal Imaging Diagnostics Using advanced infrared camera technology, we detect hidden leaks, cold spots, and insulation issues — ensuring precision and minimal disruption.


Contact info

4.8

Excellent

TrustScore 5 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Scott and the team have provided excellent service for a number of years. Quick response to issues and questions, always helpful and go the extra mile. Have recommended them to friends.

April 29, 2026
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Thank you so much for your kind words and continued support over the years. It really means a lot to Scott and the team to hear that our efforts are making a difference. We’re always here to help and truly appreciate your recommendations to friends—it’s the highest compliment we could receive.

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Rated 5 out of 5 stars

Excellent service and compliance for…

Excellent service and compliance for landlords

May 15, 2026
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Thank you for your kind feedback! We're delighted to hear that you found our service excellent and our compliance support helpful. We always aim to make things as smooth and stress-free as possible for landlords, so your comments mean a lot to us.

Rated 5 out of 5 stars

We just needed a kitchen tap replaced

We just needed a kitchen tap replaced. Noah was extremely polite and efficient. Finished the job in no time at all and didn’t mind when the dog poked her nose in to see what he was doing 🐾 would recommend any time 👍

April 9, 2026
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

hank you so much for your kind review! We’re really pleased to hear you were happy with the tap replacement. Noah will be delighted to hear your feedback — and even more so that your dog wanted to supervise 🐾😊 Thanks again for the recommendation, it really means a lot to us

Rated 5 out of 5 stars

Repair of hot water and heating

To our amazement, Chris and Paul came within a short time of our requesting help. They were very nice, very efficient, sorted it all out and got the water and heating working - to our geat relief. Fantastic service!

April 1, 2026
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Thank you so much for your kind feedback. We’re delighted to hear that Chris and Paul were able to respond quickly and get your water and heating back up and running. We’ll be sure to pass on your lovely comments to them. Your relief—and satisfaction—means a great deal to us. Thank you for choosing our service

Rated 5 out of 5 stars

Always 5 star.

When initially asking locally for plumbers, several people independently recommended 24Heating. Always polite , professional , pleasant and helpful , the work carried out is top quality. Also when I needed work doing quickly they managed to fit me in at short notice.

March 17, 2026
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Thank you so much for taking the time to leave such a lovely review. We’re really pleased to hear that the recommendations led you to us and that you’ve been happy with the service. It’s great to know our team’s professionalism and the quality of our work stood out, and we’re glad we could help at short notice when you needed it. We truly appreciate your support.

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Rated 4 out of 5 stars

24 Heating are very reliable for…

24 Heating are very reliable for attendance and solving the problem

January 16, 2026
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Thank you very much for taking the time to leave us a review and for your kind words about our reliability, attendance and getting the problem resolved.

We’re really pleased you were happy with the service provided. We always aim for a 5-star experience, so if there’s anything we could have done to improve and earn that extra star, we’d genuinely appreciate any feedback.

Thanks again for choosing 24 Heating — we hope to be of help again in the future.

Rated 5 out of 5 stars

Friendly

Friendly, efficient and always receive prompt service.

January 9, 2026
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Lisa,
Thank you for your lovely feedback. We’re really pleased to hear that you’ve found our team friendly, efficient, and consistently prompt — it’s exactly the level of service we aim to deliver every time.
Your support means a great deal to us, and we’re always here whenever you need us.
Warm regards,
24 Heating Team

Rated 5 out of 5 stars

I've relied on 24Heating Ltd for many…

I've relied on 24Heating Ltd for many years, and their fairness and professionalism have never wavered. Scott has handled everything from my Rayburn cooker to my current air source heat pump, continually updating his skills with the latest technology. His comprehensive expertise in plumbing and heating makes him my immediate recommendation whenever someone needs a top-notch plumber.

January 6, 2026
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Jay,
Thank you so much for your wonderful review and for placing your trust in us over so many years. It’s fantastic to hear that our commitment to fairness and professionalism has consistently met your expectations.

Scott will be especially pleased with your feedback — his dedication to staying up to date with the latest technology, from Rayburn cookers to modern air source heat pumps, is something we’re incredibly proud of. His broad expertise across plumbing and heating is exactly why he’s such a valued member of our team.

Your recommendation means a great deal to all of us at 24 Heating Ltd. We’re always here whenever you need us.

Warm regards,
24 Heating Team

Rated 5 out of 5 stars

Always totally reliable and do a great job

Always totally reliable and do a great ob

December 9, 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Sheila,
Thank you so much for your kind feedback. We’re really pleased to hear that you’ve found us consistently reliable and that our work continues to meet your expectations.
Your support means a great deal to the whole team, and we’re always here whenever you need us.
Warm regards,
24 Heating Team

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Rated 5 out of 5 stars

24 Heating Ltd never disappoint

24 Heating Ltd never disappoint. Super friendly and good value for money whilst offering great expertise

November 27, 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Karen,
Thank you so much for your lovely feedback. We’re delighted to hear that you’ve consistently found our team friendly, great value, and knowledgeable — it’s exactly the standard we work hard to deliver every day.
Your support means a great deal to all of us at 24 Heating Ltd, and we’re always here whenever you need us.
Warm regards,
24 Heating Team

Rated 5 out of 5 stars

I’ve used 24 heating for 17…

I’ve used 24 heating for 17 years….always reliable and professional

Recommended

November 6, 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Patrick,
Thank you so much for your incredible loyalty over the past 17 years. Hearing that you’ve consistently found us reliable and professional truly means a great deal to the whole team.
We’re grateful for your trust and always here whenever you need us.
Warm regards,
The 24 Heating Team

Rated 5 out of 5 stars

A reliable and professional service…

A reliable and professional service which I would recommend

November 7, 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Thank you for your kind words and recommendation. We're proud to deliver a reliable and professional service, and it's great to know that came through in your experience. If there's ever anything more we can assist with, we're always here to help.
Warm Regards
The 24 Heating Team

Rated 5 out of 5 stars

Great job!

Scott and his team have done an excellent job replacing my mum's entire heating system. Scott's work ethic is commendable, as he worked after hours and checked on the system at weekends, always ensuring mum didn't go without heating or hot water. He’s made a complex and large job look easy, with minimal disruption to mum.

October 16, 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Carole,
Thank you so much for your thoughtful review. We’re truly grateful for your kind words and delighted to hear that Scott and the team made such a positive impact during your mum’s heating system replacement.
Scott’s dedication — including after-hours checks and weekend visits — reflects the care we aim to bring to every job, especially when it involves vulnerable customers. Making complex work feel seamless and stress-free is exactly what we strive for.
Please pass on our best wishes to your mum — it was a pleasure to support her.
Warm regards,
The 24 Heating Team

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Rated 5 out of 5 stars

Brilliant service

Brilliant service, very quick to respond and such nice personable staff every time we have used 24.

October 16, 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Hollie,
Thank you so much for your kind words. We’re absolutely delighted to hear that our team’s responsiveness and personable approach have stood out each time you’ve called on us.
It’s feedback like yours that keeps us motivated — and we’re always just a call away whenever you need us.
Warmest regards,
The 24 Heating Team

Rated 5 out of 5 stars

Recommend 24 Heating Ltd.

Polite and professional team. Honest with pricing. Work done to a good standard. Happy to recommend their services.

October 16, 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Shahzad,
Thank you so much for your kind words and recommendation. We’re proud to offer honest pricing, professional service, and workmanship that meets high standards — and it’s great to hear that reflected in your experience.
Your feedback means a lot to the team and helps others know they can rely on us too. We’re always here when you need us.
Warm regards,
24 Heating Team

Rated 5 out of 5 stars

Highly recommended

Friendly, experienced technicians. Have been using 24 Heating since 2007. Highly recommended.

October 14, 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Thank you so much for your kind words and continued trust in 24 Heating over the years. We're proud to be your go-to team for responsive, high-quality service—especially when it matters most. Our engineers work hard to deliver reliable solutions with professionalism and care, and it's incredibly rewarding to hear that reflected in your experience. If there's ever anything more we can do to support you, please don't hesitate to reach out. We truly value your loyalty.

Rated 5 out of 5 stars

Would highly recommend 24heating

Would highly recommend 24heating, we’ve used them several times from regular boiler services to fast responses to desperate pleas when we’ve had no heat or hot water after a summer of not noticing!! very friendly, knowledgeable & professional.

September 22, 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Amanda
Thank you so much for your kind words and continued trust in 24 Heating. We’re delighted to have been able to support you — whether it’s routine servicing or those urgent calls when the heating’s gone unnoticed after summer (we’ve all been there!).
It means a lot to hear that our team’s friendliness, expertise, and professionalism have made a difference. We’re always here when you need us — just a call away.
Warm regards
24 Heating Team

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Rated 5 out of 5 stars

Gas Emergency Responce. 24heating responded quickly and…

24heating responded quickly and professionally when we called with a gas leak. Made the house safe then followed up in a timely manner with a permanent fix after discussion.

September 15, 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

David,
Thank you so much for taking the time to share your experience. We're really pleased we could respond swiftly and professionally during your gas emergency — safety is always our top priority. It’s great to hear that the follow-up and permanent fix met your expectations.
Your feedback means a lot to the team and reinforces our commitment to reliable, responsive service. If you ever need us again, we’re just a call away.
Regards 24 Heating Ltd

Rated 5 out of 5 stars

24 Heating Ltd - an excellent company

This is the second year that I have used this company for my annual boiler service. Again I was impressed by their consideration of the home, their expertise, friendliness and the way that they cleaned up at the end. I will definitely be using them again, and have recommended 24 Heating Ltd to others.

August 19, 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

John,
Thank you for the positive review! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed our considerate staff and the quality of our service. We strive to provide excellent customer service and high-quality workmanship, so we’re glad that we were able to exceed your expectations. We look forward to working with you again soon

Rated 5 out of 5 stars

An excellent service- well organised…

An excellent service- well organised and completed on time very satisfactory

September 1, 2025
Unprompted review
24 Heating Ltd logo

Reply from 24 Heating Ltd

Nuala,
Thank you so much for your positive feedback and five star review! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service and workmanship, and we’re glad to hear that we succeeded. Thanks again!

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