CS Connolly ltd Reviews 108

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service received, highlighting the staff's professionalism, knowledge, and helpfulness. Many people appreciate the clear communication, prompt responses, and the team's ability to explain everything thoroughly, making them feel well-informed and at ease. Consumers frequently mention the staff going above and beyond, even when unexpected issues arise, ensuring jobs are completed efficiently and to a high standard. Reviewers also note the tidy work and the practical advice offered, leading to a smooth and positive experience for various heating and plumbing needs.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the efficiency, knowledge, and... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the staff's efficiency,... See more

Based on these reviews

Rated 5 out of 5 stars

Third time CS Connolly Ltd has carried out a boiler service and gas safety checks for me. Chris is really friendly and makes time to offer helpful advice. His rates remain very competitive and he phon... See more

Rated 5 out of 5 stars

We've used Chris a few times now for our annual gas boiler service and repairs. We had a problem with our kitchen sink plumbing recently and he dealt with that as well. As usual he was quick to respo... See more

Rated 5 out of 5 stars

Easy to arrange a boiler service via Chris's website. He got in touch very promptly, made the arrangements, communicated clearly, turned up when he said he would, did the job well, left everything nea... See more

Rated 5 out of 5 stars

Chris has serviced our boilers / provided gas safety certificates for a few years now. He is friendly, completely trustworthy, reliable and his pricing is super competitive We highly recommend CS Conn... See more


Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Gas Installation Service
  4. Heating Contractor
  5. Boiler and Heating Service
  6. Repair Service

Written by the company

CS Connolly Ltd is a family focused local gas and central heating business, Chris has over 17 years industry experience with British Gas plus additional time served with a large competitor. Having worked for larger companies, Chris felt his clients deserved a more personal, professional and reliable service. Now more than ever with the cost of living, customers are looking for high standards at a more competitive rate. One of our main objectives is to have our customers at heart on every job regardless of how big or small. We will always attempt to repair before having to advise on replacement. First class customer service, safety and high quality workmanship is at the forefront of everything we do.


Contact info

4.9

Excellent

TrustScore 5 out of 5

108 reviews

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Rated 5 out of 5 stars

Highly recommend

I’ve used Chris for our boiler servicing and plumbing repairs for the past 2 years and he is excellent. Quick responses, great pricing and a professional approach. Would highly recommend.

April 17, 2026
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Rated 5 out of 5 stars

New Boiler

Chris replaced our ageing boiler very professionally, keeping us informed throughout and providing fully detailed write-up of the work done.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Chris has been great, patient and good at explaining possible issues, along with solutions. He’s visited us promptly when required and is generally a really nice guy. Easy to trust and would definitely recommend. We will continue to go to him for any future heating/boiler issues

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great servis

Great servis, knowledgeable and very nice gentleman. Helped, advised for fair price. Won't hesitate to go with them next time!

February 19, 2026
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Rated 5 out of 5 stars

We wouldn’t use anyone else.

Chris has serviced our boilers / provided gas safety certificates for a few years now. He is friendly, completely trustworthy, reliable and his pricing is super competitive We highly recommend CS Connolly Ltd and wouldn’t use anyone else.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Nothing is ever a problem. Excellent service received from Chris. Approachable, friendly, and great work on my boiler. Won't hesitate to use again or to recommend to others.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

First class heating engineer

Chris is excellent to deal with, he replaced all radiators in the house. His ideas on altering a couple of radiator positions were spot on and his workarounds on a couple of unexpected issues were first class. I am happy to recommend Chris to others.

December 22, 2025
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Rated 5 out of 5 stars

This was the first time we used Chris…

This was the first time we used Chris for our gas boiler service, he arrived on time has a friendly nature and was able to discuss the pros and cons of different types of boilers and talked us through the safety check, highly recommended.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Mains stopcock repair.

We've used Chris a few times now for our annual gas boiler service and repairs. We had a problem with our kitchen sink plumbing recently and he dealt with that as well. As usual he was quick to respond to our emergency call and turned up on time and completed the job quickly and efficiently with no fuss. Highly recommended for any gas heating and plumbing issues you may have.

October 16, 2025
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Rated 5 out of 5 stars

Reliable, knowledgeable and helpful

Chris carried out a boiler service for us. He did a great job and offered really helpful information and advice. It was straightforward to contact Chris, arrange a time and he is reliable.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable, knowledgeable and a problem solver

Chris has been fab. When our boiler had issues - he throughly inspected the whole system to diagnose the problem. Got the parts right away and made sure we double checked warranties etc - to ensure we got best price - even if it might mean someone else would have had to carry out the work. He was really looking out for us, and I really appreciated that.
In the end it was cheaper for him to get the part and fix it - which he did without any hassle. Showed up when he said he would and got the job done.

September 30, 2025
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Rated 5 out of 5 stars

Excellent

Excellent, would have no hesitation in recommending this company.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Tremendous service. Total satisfaction. Excellent Value

Chris was away when I initially contacted him, but promised to get in contact as soon as he returned.
He was true to his word and went to my mother's new house the following day to assess a non functioning heating system.
He arrived on time and was the consummate professional. He worked his way through a very tired system, troubleshooting and repairing as he went and after two hours of intensive work managed to restore heating and hot water to this rundown house. He also replaced the old controller with one that worked.
My mother was grateful, relieved, and very impressed by him. in Her words, "honest and to the point".
He also gave her advice on the steps that would be involved in eventually modernising the system.
The bill came quickly and was excellent value considering what he achieved.
We will use him again and can highly recommend him for any heating and plumbing jobs. He has knowledge and experience and good people skills.

September 9, 2025
Unprompted review

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