24 Hour Wristbands Reviews 

7,289
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 317 reviews, reviewers had a great experience with this company. Customers frequently praise the product quality, noting items are often beautiful, exactly as ordered, and meet expectations. Many people appreciate the fast delivery, quick turnaround times, and the ease of the ordering process. Reviewers also highlight the helpfulness of customer service, with some mentioning staff going above and beyond to ensure satisfaction. However, some customers also noted issues with product quality, such as items not matching proofs, colors being off, or receiving incorrect quantities. Delivery delays were a concern for others, with orders arriving late or estimated delivery dates being inaccurate. Additionally, a few people experienced unhelpful or argumentative customer service when trying to resolve problems.

What people talk about most

Product

People report ambiguous experiences with product quality and accuracy. Many customers expressed... See more

Order

Users describe ambiguous interactions with order, with many reviewers expressing significant frustration... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many experiencing significant delays and... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction with the product... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many reviewers expressing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They were quick and exactly what I ordered. I’m excited to use them for my wedding favors! I will say I wish there was more communication because I chose a small font size that isn’t very visible. I w... See more

Rated 3 out of 5 stars

I ordered magnetic name tags and paid a PREMIUM for the backs to be magnets. All the magnets came separate and require me to adhere them to all the nametag myself. Also there were inventory issues whe... See more

Rated 5 out of 5 stars

I was able to order my items cheaper and faster than anywhere else! I was worried about quality, due to the above comment but was pleasantly surprised. The quality was fantastic!

Rated 5 out of 5 stars

The yard sign I ordered for our Memorial Garden arrived early and it is absolutely beautiful. I hung it up outside on a vinyl fence with the mounting strips and it has withstood heavy snow, rain and v... See more


Company details

  1. Promotional Item Store
  2. Business to Business Service

Information provided by various external sources

24 Hour Wristbands was founded in 2006, and has grown to where it is today by delivering over 100 million wristbands to organizations and businesses around the world. Since then, we have expanded our passion for promotional products to hundreds of items including custom yard signs, lanyards, temporary tattoos, t-shirts, and many more. Although we keep growing, we have always stayed true to small-business fundamentals. We value every customer, take pride in our work, and offer dependable customer service. In fact, in 2013 we were awarded the Small Business of the Year award by the Small Business Administration in Washington, D.C. We also boast thousands of excellent reviews on Reseller Ratings, a third party rating site. Add to this our industry leading prices and it's easy to see why over half a million customers have chosen our company for all their promotional needs. Though we've evolved greatly as a company, our first product is still our highest selling. We are the largest manufacturer of custom wristbands in the world. From simple engraved bands to screen printed to Tyvek, we are the headquarters for all things wristbands! As an important and effective item in today’s promotional landscape, we work diligently to keep our wristband prices the lowest in the industry. We take genuine pride in the fact that countless small groups like churches, fire departments, and nonprofits across the country can afford to promote their organizations using custom wristbands. Together with our sister company, Imprint, we operate out of a state-of-the-art facility in Houston, Texas. We use the latest technology and environmentally friendly inks, but most importantly, we are comprised of over 300 of the most experienced printers and graphic artists around.


Contact info

3.8

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 month

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3.8

All reviews

(7,289)

293 reviews in the last 12 months

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Rated 3 out of 5 stars

too took far long to receive but I…

too took far long to receive but I received

May 14, 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, we sincerely apologize for unable to meet your expectations. We understand your frustration and appreciate you taking the time to share your feedback. Customer satisfaction is important to us, and we regret that your experience left you disappointed. We take all feedback seriously and will review the concerns raised in your review internally. Thank you for bringing this matter to our attention. Best Regards.

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Rated 5 out of 5 stars

The product is exactly as it appeared…and is great!

The product is exactly as it appeared when I created the design. Super-fast shipping, and my design looks great! I created this design for my mother's celebration of life on relatively short notice. I am so thankful to 24-hour wristbands for the fast turnaround!

April 30, 2026
Unprompted review
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Rated 3 out of 5 stars

The package arrived late

May 6, 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, we sincerely apologize for unable to meet your expectations. We understand your frustration and appreciate you taking the time to share your feedback. Customer satisfaction is important to us, and we regret that your experience left you disappointed. We take all feedback seriously and will review the concerns raised in your review internally. Thank you for bringing this matter to our attention. Best Regards.

Rated 4 out of 5 stars

Great custom product, bad shipping experience

As an end result, my product came out wonderful but I had a horrible experience with trying to get it shipped. I had to call and really fuss at them a week AFTER the 'estimated delivery date' as it was still showing in production, not even shipped yet. I had opened a service ticket online and the person I was chatting with through a service ticket tried to get me to pay an extra $100 to get it processed and shipped sooner...it was already a week late! The wonderful lady on the phone worked some kind of magic and got it processed and shipped so I received it on time for my cruise (they were custom beach towels for a group cruise). If they would have met or even came close to delivering on time, they would have gotten 5 stars!

May 15, 2026
Unprompted review
Rated 3 out of 5 stars

only half was correct

I got the order on time, but it was not correct.

May 14, 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, we sincerely apologize for unable to meet your expectations. We understand your frustration and appreciate you taking the time to share your feedback. Customer satisfaction is important to us, and we regret that your experience left you disappointed. We take all feedback seriously and will review the concerns raised in your review internally. Thank you for bringing this matter to our attention. Best Regards.

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Rated 1 out of 5 stars

I do not recommend this company at all

I do not recommend this company at all. They shipped my items damaged and UPS refused to deliver as a result. I never received my items and 24 hour wristbands told me that I need to replace and pay for another order . Additionally, I would have to pay $500 to reship my items to receive it 2 weeks past my original guaranteed arrival date. I will not receive my items on time and might have to cancel my event. The customer service is horrible and refused to let me speak with a manager or supervisor. They offered no appropriate solution, but said I should ask UPS for a refund for the items. Which makes NO SENSE! I would not recommend use of this Compsny under any circumstances

May 13, 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, we sincerely apologize for unable to meet your expectations. We understand your frustration and appreciate you taking the time to share your feedback. Customer satisfaction is important to us, and we regret that your experience left you disappointed. We take all feedback seriously and will review the concerns raised in your review internally. Thank you for bringing this matter to our attention. Best Regards.

Rated 3 out of 5 stars

Tracking info wasnt correct

Tracking info wasnt correct, couldnt get an answer on when it would arrive. Put in a ticket and didnt get a response. Randomly got the package

May 11, 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, we sincerely apologize for unable to meet your expectations. We understand your frustration and appreciate you taking the time to share your feedback. Customer satisfaction is important to us, and we regret that your experience left you disappointed. We take all feedback seriously and will review the concerns raised in your review internally. Thank you for bringing this matter to our attention. Best Regards.

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Rated 1 out of 5 stars

I’m still waiting for half of my order

I’m still waiting for half of my order. The customer service is laughable.

May 4, 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

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Rated 5 out of 5 stars

Great Customer Service

The item arrived on time, and the graphic turned out perfect. I originally uploaded a graphic that would have pixelated when printed, and I was pleasantly surprised when they actually called me to let me know. They helped me over the phone find a higher-quality image, which I really appreciated. You just don’t get that kind of personal attention from companies nowadays. I’m very happy with their customer service and would definitely order from them again.

May 11, 2026
Unprompted review

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