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24hrslocksmith Reviews 

589
•
TrustScore 4 out of 5

3.9

Locksmith
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Review summary

Created with AI, based on recent reviews

Evaluating 234 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, ensuring pleasant and efficient interactions. Many found the service very professional and efficient, often resolving issues quickly and without damage. Reviewers frequently highlighted quick response times, with technicians often arriving within minutes for emergencies. However, some customers also noted concerns regarding pricing, reporting that final charges were significantly higher than initial quotes. A few people also experienced issues with the product itself, mentioning property damage during service or receiving unnecessary or poor quality replacements.

What people talk about most

Service

Customers had positive experiences with service, often praising the speedy, friendly, and efficient... See more

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, efficiency,... See more

Price

Clients share ambiguous opinions on price, with many expressing significant dissatisfaction and feeling... See more

Response time

Customers consistently note positive experiences with response times, with many reporting quick arrivals,... See more

Product

Reviewers highlight negative aspects of product, with many expressing dissatisfaction with the quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The gentleman who replaced my locks was absolutely wonderful. He works quickly, precisely, and with great professionalism. He explains everything clearly, offers the best solutions, and pays attenti... See more

Rated 5 out of 5 stars

Alex came to my rescue yesterday evening after I lost all of my personal belongings on London public transport and couldn't get into my flat. He arrived with 15 minutes of me calling and was extremely... See more

Rated 5 out of 5 stars

Raul was absolutely impeccable and really got us out of an upsetting situation on Christmas Day when we were locked out. His communication was great - he set out our options (including timing and pric... See more

Rated 5 out of 5 stars

Big thanks to Marius for helping out so quickly while I was crashing out. Was locked inside my flat due to a faulty Yale lock and Marius really calmly explained what was wrong, what he was going to d... See more

Company details

  1. Locksmith
  2. Emergency Locksmith Service
  3. Handyman

Written by the company

At 24hrslocksmith, we provide fast, professional, and reliable locksmith solutions across your area. Whether you’re locked out of your home, need to change your locks after a break-in, or want to upgrade your home security, our team is here to help — day or night, rain or shine. We’re proud to be a local business, not a national call center. That means when you call us, you speak directly with someone who knows the area and can get to you quickly. Our locksmiths are fully trained, DBS-checked, and insured, so you can trust us to treat your home with care and respect. We specialize in non-destructive entry, uPVC door lock repairs, security upgrades, and emergency lockouts. Most of our jobs are completed on the first visit thanks to the wide range of tools and parts we carry. At 24hrslocksmith, we believe in transparent pricing, honest advice, and top-quality workmanship. No hidden fees. No surprises.📍 Fast. Local. Trusted.

Contact info

3.9

Great

TrustScore 4 out of 5

589 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(589)

229 reviews in the last 12 months

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Rated 1 out of 5 stars

Fraudsters

Fraudsters! do NOT let these come out to you.
Tell you one price over the phone and then charge you triple once they’ve come out, when you query they are rude and relock you out in the freezing cold.

Avoid this company at all costs!!

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Dishonest

Dishonest, extortionate and no supper whatsoever. Do not let these thieves into your home.

December 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Claude was amazing

Claude was amazing. I got locked out of my property and he came really quickly to save the night, will definitely recommend him to friends and family

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Reuben

Reuben

Smart
Friendly
Very professional and would use his services again.
Thank you very much.

December 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Ruben’s professionalism

I’ll like to thank Ruben for being professional and prompt in delivering his services. I have to say Ruben knows the job!! In less than 5 mins I had access to my room again.

December 7, 2025
Unprompted review
Rated 3 out of 5 stars

The overall experience was interesting

The overall experience was interesting. I felt as if the company tried to overcharge me. Which wasn’t helpful. The starting price was from 45 but I ended up paying 168 for an easy job. The tried to change me locks. Alex was help but the overall company wasn’t that great.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Very prompt service

Very prompt service, guy came within 15mins , very polite guy and nice, I will definitely use the service again and recommend to others. Thank you

December 6, 2025
Unprompted review
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Rated 3 out of 5 stars

Speedy response to a late evening locked-out situation.

Clear and regular communication of ETA. Arrived within 25mins of my call. Adam was courteous and ultimately got me back into my home, though as others have noted the first and default suggestion seems to be drilling & replacing the lock (£400++). When I made clear this was untenably expensive and I would rather forfeit the callout fee and drive several hours to collect a spare key from a family member, an alternative, less approach was suggested, which turned out to be relatively straightforward. Even so the final cost was significantly higher than anticipated (significantly more than a previous experience of calling out a locksmith several years ago at my partner's property). Be aware that the price quoted on the phone is simply a callout fee. Over and above this will then be added the 'job fee' (determined by type of lock) & VAT.

December 3, 2025
Unprompted review

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