2cholidays Reviews 

1,828
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 268 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the booking process for being remarkably straightforward, adding that any questions are answered promptly. Consumers also emphasize that the staff are exceptionally helpful, polite, and responsive when handling various requests or queries. People love the wonderful locations and mention that the holiday accommodations are well-equipped, clean, and very comfortable. Though some reviewers experienced issues with cleanliness, reporting problems such as carpet stains, unpleasant odors, or missing essential items upon arrival. A few other people also felt that certain properties lacked proper maintenance, adequate supplies, or sufficient privacy.

What people talk about most

Holidays

Clients share positive opinions on holidays, noting that accommodation is consistently spotless and offers... See more

Booking process

People report positive experiences with the booking process, frequently highlighting that it is quick,... See more

Staff

Reviewers highlight positive aspects of staff, describing them as consistently friendly, helpful, and... See more

Service

Reviewers mention positive feedback about service, noting that the team is always helpful, immediately... See more

Facilities

Users describe ambiguous interactions with facilities, as experiences vary significantly. Many consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a great stay at the California Cliff holiday park. The staff were very pleasant and helpful. The facilites were clean and very well organised. The caravan itself was exactly as advertised and chec... See more

Rated 5 out of 5 stars

Just back from a 3 night stay at Manor Park Hunstanton. We had a fantastic time and the accommodation was excellent. We have been coming back annually for about 6 years now and have never had any issu... See more

Company replied

Rated 5 out of 5 stars

You can speak to a member of the team they know everything about each of their holiday homes They give a lot of information of how to operate domestic appliances etc I have used them lots of tim... See more

Company replied

Rated 5 out of 5 stars

To start with, easy booking system and any queries answered promptly. Well informed all the way to day of arrival, clear instructions on everything. The caravan was spotless, the position overlooking... See more

Company replied


Company details

  1. Holiday Accommodation Service

Written by the company

A small friendly lettings company renting a mixture of over 650 caravans, lodges cottages and chalets. We are a great team offering full support for our guests. As owners ourselves, we understand the difficulties and pressures that are involved. 2cHolidays provides a service where all the worry, pressure and time is dealt with on your behalf. We pride ourselves on offering an efficient, reliable and friendly service to our owners, along with a proactive marketing strategy to ensure we maximise your earning potential. We also provide owners with their own login to the booking calendar, which allows them complete access to book their own time in their property.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(1,828)

244 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This site was very easy to use

This site was very easy to use , although l feel they wanted lot of info , I do however understand as our property was in excellent condition . Would definitely book with 2cholidays again

November 28, 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Sharon,

Thank you for taking the time to leave us a great review. We are so pleased that you had a great stay and would return again. We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

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Rated 5 out of 5 stars

Excellent support & customer service

It has been really easy for us as first time owners to get ready for this next season.
I was especially impressed with the on site support to have my key safe installed the same day!

Thank you for making it easy with the paperwork and the guidance

December 11, 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Afternoon,

Thank you for taking the time to leacve us a great review. We are so pleased that we have been able to assist in the rental of your property. We are so pleased to see that you found the paperwork easy to complete. We look forward to a successful 2026 season.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

I have chosen to go with this company…

I have chosen to go with this company to help rent out my holiday home, they have been so helpful and full of information and very quickly to respond to any of my queries, ive not been with them long but so far excellent customer service and respond to anything I ask or am unsure of. Thanks Chris and Alex

December 10, 2025
Unprompted review
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Reply from 2cholidays

Good Afternoon Deborah,

Thank you for taking the time to leave us a great review. We are so pleased that Alex and Chris have been on hand to assist with the rental of your property. We look forward to a successful 2026 season for you.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

I would recommend their services 100%…

I would recommend their services 100% as an owner, you are stress free knowing that you’ve got people that are knowledgeable about what they do.

August 25, 2025
Unprompted review
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Reply from 2cholidays

Hi Eba,

Thank you for taking the time to leave us a great review. We are so pleased that you would recommend us to other owners. We look forward to a successful 2026 season for you.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

They went above and beyond to make sure I was satisfied

There is a very professional and warm team Chris and Alex they have been very responsive and welcoming for all my queries I had. Thanks

December 8, 2025
Unprompted review
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Reply from 2cholidays

Good Morning Stan,

Thank you for taking the time to leave us a great review. We are so pleased that both Chris & Alex have been able to assist in the rental of your property.

We look forward to a successful 2026 for you.

Kind Regards
2cHolidays Team

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Rated 5 out of 5 stars

Used 2c Holidays many times to book…

Used 2c Holidays many times to book caravans in Norfolk - they are my go to people, highly recommended

November 15, 2025
Unprompted review
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Reply from 2cholidays

Good Morning Jess,

Thank you for taking the time to leave us a fantastic review. We are so pleased that you enjoy booking with 2cHolidays. We are especially pleased to read that you would recommend us to friends and family.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Scotgate cottage, an amazing weekend …

We've just returned from a wonderful weekend at Scotgate celebrating a milestone birthday, and it honestly couldn’t have been more perfect. The property itself is absolutely stunning, beautifully decorated throughout to a high standard, but still warm, cosy. You can really tell the owners have put a lot of thought into making sure everything you might need is provided.

The house had all the space we needed to come together and have fun, but also plenty of cosy little nooks to relax in. Our weekend there simply wasn’t long enough to make the most of everything Scotgate has to offer.

Scotgate is the kind of place you arrive at and instantly feel at home, we’re already talking about when we can return. Highly recommended for anyone looking to celebrate, unwind, or just enjoy a truly memorable getaway with friends or family .

November 28, 2025
Unprompted review
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Reply from 2cholidays

Good Morning Craig,

Thank you for leaving a fantastic review. We are so pleased that you all enjoyed your stay at Scotgate. We will be sure to pass on your kind comments to the owners. They will love to hear this.

We are also pleased to read tht you instantly felt at home, this is what we want for all of our guests.

We look forward to welcoming you all back again very soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

I Spoke to Ruby on the telephone from…

I Spoke to Ruby on the telephone from c2holidays.
See was extremely helpful and managed to sort me and my work colleague with great price accommodation for the week.
Thank you Ruby

December 3, 2025
Unprompted review
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Reply from 2cholidays

Good Morning David,

Thank you for taking the time to leave us a great review. We are so pleased that Ruby was able to assist you both in finding suitable accomodation. We look forward to you staying again with us.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Great caravan

Great caravan, modern, clean, warm. We stayed for 2 nights and had a great time. Price was good too 👍

November 14, 2025
Unprompted review
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Reply from 2cholidays

Hi Brian

Thank you for taking the time to leave us a great review. We are so pleased that you enjoyed your stay and found it to be great value for money.

We look forward to welcoming you back again soon.

Kind Regards
2cHolidays

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Rated 5 out of 5 stars

Lovely clean and modern caravan

Lovely clean and modern caravan. Great price. Good communication. Would use again , and recommend.

November 7, 2025
Unprompted review
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Reply from 2cholidays

Good Morning,

Thank you for taking the time to leave us a great review. We are so pleased that you enjoyed your stay and would recommend us to friends and family.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Have been booking through 2c Holidays…

Have been booking through 2c Holidays now for a number of years. Always very easy to book with and lovely staff. Cannot fault the caravans and lodges we have been to always spotless clean and always had a great holidays and made plenty of memories. Well done 2c Holidays you are our number 1

November 25, 2025
Unprompted review
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Reply from 2cholidays

Hi Kerry-Lea,

Thank you for taking the time to leave us a great review. We are so pleased to read that we are your number 1 go to for holidays.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

A great time in Scratby

We had a great time in Scratby, lovely caravan and excellent service from 2c holidays. Would definitely recommend 5*****

November 7, 2025
Unprompted review
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Reply from 2cholidays

Hi Carrie,

Thank you for taking the time to leave us a review. We are so pleased that you enjoyed your stay and would recommend us to friends and family. We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Winter breakaway

Very helpfull,Chloe was excellent,sorting out prob with booking .com,will definitely be using again.

November 25, 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Deborah,

Thank you for taking the time to leave us a great review. We are so pleased that Chloe was able to help sort out the problem with the booking. We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

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Rated 5 out of 5 stars

We have booked with 2C before and can’t…

We have booked with 2C before and can’t fault them at all. Absolutely brilliant service, easy to book and would certainly be booking again with them. We can honestly highly recommend them. Well done all at 2C and thank you for such a wonderful experience.

November 7, 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi David,

Thank you for taking the time to leave us a great review. We are so pleased that you enjoyed your stay and would recommend us to friends and family. We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Fabulous experience

I had a wonderful holiday with my family. We booked the caravan and it was beautifully decorated and very homely. 10/10 will be returning, highly reccomend!!!

July 21, 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Morning,

Thank you for taking the time to leave us a great review. We are so pleased you enjoyed your stay and would recommend. We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Chris & Alex have been very supportive…

Chris & Alex have been very supportive & patient with helping rent our holiday homes out. Many thanks & we look forward to the future with your help.

October 27, 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Lisa,

Thank you for taking the time to leave us a great review. We are so please that Alex & Chris have been able to make the rental process smooth for you. We look forward to a successful 2026 season.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

I had an excellent time on my holiday

I had an excellent time on my holiday, the accommodation was perfect. Communications were fantastic and I'll definitely be booking through 2cholidays again.

November 6, 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Paula,

Thank you for taking the time to leave us a great review. We are so glad that you enjoyed your stay and will be booking again.

We cant wait to welcome you back again.

Kind Regards
2cHolidays Team

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Rated 5 out of 5 stars

Great service, friendly, amazing places

Great places amazing people to deal with nothing is too much.

June 4, 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Hi Sharon,

Thank you for taking the time to leave us a review. We are so pleased that you enjoy booking with 2cHolidays.

Kind Regards
2cHolidays Team

Rated 1 out of 5 stars

I made a reservation with them paid in…

I made a reservation with them paid in full, only to be told a week to my booking the accommodation has been cancelled and offered another with no central heating in winter. The worst experience I have encountered, I do not recommend the place if they cannot spell your name.

November 11, 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Afternoon Ike,

Thank you for your feedback. We are sorry for the inconvenience caused by the unforeseen circumstances of your original booking. Unfortunately, due to this, the property you initially reserved became unavailable.

As soon as this occurred, we offered an alternative accommodation, which featured electric heaters and a gas fire in the lounge to ensure comfort. We completely understand that this may not have met your expectations, and when you chose not to proceed, we promptly arranged for a full refund through Booking.com. This refund is currently being processed by the platform.

Regarding the spelling of your name, all correspondence was addressed exactly as it appeared on the Booking.com reservation. It appears the booking platform displayed your surname first, but please rest assured that all spellings used were correct and based on the details we received.

We do regret that your experience did not reflect the high standards we strive to maintain, and we appreciate your understanding of the situation.

Kind Regards
2cHolidays Team

Rated 5 out of 5 stars

Always book with 2cholidays

Always book with 2cholidays, staff are great, accommodation is always excellent and customer service impeccable. Highly recommend!

September 23, 2025
Unprompted review
2cholidays logo

Reply from 2cholidays

Good Morning,

Thank you for taking the time to leave us a great review. We are so pleased that you enjoy booking with 2cHolidays. We look forward to welcoming you back again soon.

Kind Regards
2cHolidays Team

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