3 Counties Surveying Ltd Reviews 

530
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the remarkably quick response times and efficient scheduling managed by the dedicated team. Reviewers frequently highlight the exceptionally thorough and comprehensive nature of the detailed building surveys provided, noting how valuable the insights are for their property purchases. A few other people also felt that the post-survey communication and detailed explanations regarding specific property faults were exceptionally helpful. Consumers note that staff members are always friendly, approachable, and very accommodating throughout the entire evaluation process. Reviewers also mention receiving immediate phone summaries right after the inspections finish, which makes understanding complex reports much easier.

What people talk about most

Service

Consumers find service to be exceptionally thorough, efficient, and professional from start to finish.... See more

Staff

Customers consistently note positive experiences with staff, highlighting the team as exceptionally... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt communication and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being... See more

User experience

Customers expressed great satisfaction with the overall user experience, describing the survey process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really happy with the thorough report and advice, speed of completion, and communication throughout. It really helped guide me through the potential issues with the property; especially as it's a Geor... See more

Company replied

Rated 5 out of 5 stars

Very thorough and highly professional survey carried out by Tony within a week of instruction. I expected a long wait for the report but I received it within a few days! The report was as comprehe... See more

Company replied

Rated 5 out of 5 stars

Tony McKenty carried out a first class level 3 survey on a grade2 listed building for us. His attention to detail was second to none. The survey report was well constructed and backed up by clear phot... See more

Company replied

Rated 5 out of 5 stars

Really happy with 3 Counties who did a level 3 homebuyers survey for me. Especially impressed with their communication as a company. Tony was quick to respond to my initial enquiry and phoned me strai... See more

Company replied


Company details

  1. Surveyor

Information provided by various external sources

With over twenty years of experience in the industry, Tony Mckenty at 3 Counties Surveying understands that buying a property can be the most stressful, exciting and overwhelming experience most of us ever go through. It’s a huge investment and the jargon can make you feel unsure and uneasy. This is where we come in. We offer comprehensive Residential Valuations, Full Building surveys (RICS Level 3) Homebuyer reports (RICS Level 2)


Contact info

5.0

Excellent

TrustScore 5 out of 5

530 reviews

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5.0

All reviews

(530)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional

Very professional, efficient and friendly staff.
Prompt response for all enquiries and informative and thorough report. Great experience!

May 1, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Lilian thank you for your lovely review I will pass it on to the team 😊

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Rated 5 out of 5 stars

3 Counties a company you can trust

3 Counties were very responsive from the outset and communication was excellent. They undertook everything that was agreed in a professional and timely manner. I would not hesitate to use 3 Counties again and can recommend them highly.

April 30, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Ian thank you for your lovely review I will pass it on to the team 😊

Rated 5 out of 5 stars

Highly recommended

Highly recommended! They were prompt, very thorough, and reasonably priced for the excellent service they provided. We would happily use their services again.

April 23, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Illy thank you for your lovely review 😊

Rated 5 out of 5 stars

Highly recommended

I have very recently used 3 Counties and have been really impressed with their service. From enquiry to completion of the survey it was easy to organise, had great comms and the report was easy to understand. Our surveyor took the time to call and explain findings in a way we could understand and make decisions on with our purchase. Following the survey we have asked for further services to help with some decisions and they have been really accommodating and helpful. Will definitely use again for any further surveys we may require in our future.

April 8, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Daniel thank you for your lovely review I will pass it on to the team 😊

Rated 5 out of 5 stars

Professional & fairly priced.

This is the first time we have needed a house survey to be carried out, and we had a recommendation for 3 Counties Surveying Ltd.
The company is totally professional in all respects, and carried out an extensive survey which was gratefully received in a timely manner. Highly recommended and very fairly priced. Would use again without hesitation. Many thanks.

April 15, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Martin. Thank you for your lovely review. :-)

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Rated 5 out of 5 stars

Great experience

Great experience with Tony, Amanda and the rest of the 3 Counties Surveying team. Prompt, professional, and happy to help talk through any report findings and next steps required. Will definitely look to use them again in future if I have any other survey needs.

April 8, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Steve. Thank you for your lovely review. :-)

Rated 5 out of 5 stars

If Carlsberg did surveys….

They would come 2nd!! Booked 3 Counties to carry out a survey on a property. got a phone call shortly after the survey was carried out with a brief summery. This was followed up with a detailed written report. The survey flagged up a major issue with the property as well as numerous smaller issues. Amanda (who organised the dates etc) and Liz (the surveyor) were brilliant to work with. Great to find a company who are very professional, do a thorough job and leave the customer satisfied. Will be updating Liz on the outcome of the issues she found, just to complete the job. 5 star and would highly recommend them.

April 3, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Thank you Steve for your lovely review. I have passed it on to Liz and Amanda. I especially liked the 'If Carlsberg did surveys' heading 😄

Rated 5 out of 5 stars

superb from start to finish

3 Counties have been superb from start to finish. Excellent support and very efficient help from the office staff has since been added to with my direct experience with the surveyor himself, who was happy to take time discussing the survey over the phone, following my receipt of a fully comprehensive written report. A great business to work with, making the whole process really easy. I would highly recommend 3 Counties.

April 8, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Gary. Thank you so much for your lovely review. ;-)

Rated 5 out of 5 stars

Would completely recommend

Excellent communication throughout, and good use of modern technology. Fast turnaround of report and very informative feedback. Highlighted lots of things that others might not have commented on.

March 26, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Martin thank you for your lovely review I will pass it on to the team 😊

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Rated 5 out of 5 stars

A fantastic experience!

Tony provided us with fantastic communication throughout the experience of confirming whether our property needed surveying. We can't thank the team enough for their help and support!

March 25, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Lillie. Thank you and good luck with your move. 😊

Rated 5 out of 5 stars

High quality service from Tony McKenty at 3Counties Surveying …

The experience of engaging Tony McKenty from 3 Counties Surveying Ltd was excellent in all aspects. The organisation is backed up with very good and prompt administration with a high quality, well structured report.Crucially the ability to call back and review topics with Tony was a very strong positive.

March 21, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Doug. Thank you for your lovely review. I have passed this onto Hayley as well. 😊

Rated 5 out of 5 stars

Great communication and responsiveness

Tony and Hayley maintained really good communication with us throughout the process. Everything was very clear and responses were always prompt. We received a quick telephone call immediately after the survey to run through the points we had specifically asked Tony to look at for us. Then Tony was very happy to respond to any subsequent questions we had after we had received the detailed report.

March 6, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Thank you for your lovely review I have passed this on to Hayley. 😊

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Rated 5 out of 5 stars

Highly professional service

Highly professional service. This was my first dealings with 3 Counties Surveying Ltd and I approached them for a residential valuation needed so I could proceed with the redemption of a Help to Buy loan. I found them knowledgeable and professional and all communication, whether it was by telephone or email, was promptly responded to. Their surveyor was punctual and courteous and the valuation report quickly followed. I've no hesitation in recommending 3 Counties Surveying Ltd.

March 18, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Thank you for your lovely review I will pass it on to the team 😊

Rated 5 out of 5 stars

Superb Company

I contacted 3 Counties Surveying Limited to provide me with a Valuation Report for my Help to Buy as part of my house sale. I firstly received contact from Amanda Morris within an hour from contacting the Company which really surprised me, thought it would be days or a week at least. My appointment was booked by Amanda for two weeks later for Liz Mckenty to visit me at home to carry out an internal inspection of my property. Amanda was in constant communication with me, was very kind and approachable, and extremely efficient. Liz visited me at home , was on time, very polite, warm and friendly. The visit was short and Richard and I were delighted with Liz’s approach and also completely the valuation report by the end of the day . Amanda again communicated with me that the payment had been received and the report was completed. I would definitely recommend this superb Company , so timely, efficient and really nice people to deal with.
Thank you for making this experience so easy for me, really appreciated it.

March 20, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Jane. Thank you for your lovely words. I have passed them on to Liz and Amanda. T. 😊

Rated 5 out of 5 stars

Quick, professional and polite

Tony called me on the same day he completed the survey to give me a rundown of the most important points. I received the full written report the next day.

March 18, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Nick Thank you for your lovely review 😊

Rated 5 out of 5 stars

Highly recommend!

Brilliant customer service and professionalism from start to finish. Would highly recommend to others. Amanda and Liz were super helpful throughout and extremely accommodating.

March 18, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Hannah thank you for your lovely review. I will pass it on to Liz and Amanda

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Rated 5 out of 5 stars

Excellent professional service

Excellent professional service. We are extremely happy with the high quality thorough valuation completed on our 3 bed property.

March 14, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Michael. Thank you for your lovely review 😊

Rated 5 out of 5 stars

I would recommend 3 Counties Surveying…

I would recommend 3 Counties Surveying to anyone buying a house in their area. Hayley and Tony were really quick to communicate and the process of enquiring and booking a date for the survey was done in a couple of hours. The report came back very quickly and was very thorough and easy to follow.

March 14, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Mathew thank you so much for your lovely review 😊

Rated 5 out of 5 stars

Structural survey

Recently had a structural survey performed by Tony at 3 counties. Great communication, and a really straightforward process. Would happily ask Tony for any future work.

March 1, 2024
Unprompted review
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Reply from 3 Counties Surveying Ltd

Hi Sanjeev thank you for your lovely review 😊

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