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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the excellent craftsmanship, substantial weight, and beautiful appearance of items like curtains and bedding. Many appreciate the ability to order custom sizes, which perfectly fit their unique needs, and commend the effective communication and helpfulness of the customer service team throughout the ordering and delivery process. The delivery service is also frequently noted for its efficiency and timely updates. However, some customers experienced issues with their orders, including delayed deliveries and items arriving with manufacturing errors such as uneven panels or incorrect sizing. A few reviewers also mentioned receiving products that did not match their expectations in terms of color or quality, or that had minor defects like broken zippers.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the excellent workmanship, top-notch... See more

Quality

Users describe positive interactions with quality, consistently praising the high-quality materials,... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the simplicity... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Delivery service

Clients share positive opinions on delivery service, often praising the impressively fast shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These curtains transformed my dining area in a way I didn’t expect. The light now filters through softly, creating a peaceful glow in the mornings and a cozy golden atmosphere in the evenings. The roo... See more

Rated 5 out of 5 stars

The color in real life is soft, natural, and very refined. It doesn’t look flat or artificial and works beautifully with both neutral and warmer tones in my interior. What I love most is how easily it... See more

Rated 5 out of 5 stars

Excellent communication on the process of making and shipping our curtain. We ordered a linen curtain for our patio door with blackout lining and it is fantastic! When the sun in beaming in we get... See more

Rated 5 out of 5 stars

Our windows are unusually tall, and finding the right size has always been a struggle. Being able to order exact measurements was a relief. The team guided me through the sizing process, double-checke... See more


Company details

  1. #8 of 12 best companies in Curtain Store
  2. #5 of 20 best companies in Bedding Store
  3. #6 of 6 best companies in Blinds Shop
  4. #8 of 13 best companies in Curtain Supplier and Maker
  5. #3 of 4 best companies in Linens Store

Written by the company

3HLinen is a family-owned company that was established in 2014. Our specialty lies in crafting curtains made from premium materials such as linen, velvet, and various other fine fabrics. Beyond curtains, our product range extends to include a variety of linen essentials designed to elevate every corner of your home. From linen shower curtains that infuse your bathroom with natural elegance to luxurious linen bedding that promises unparalleled comfort and style, we offer a diverse selection to cater to your unique preferences.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

173 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Truly elevated the space

These curtains transformed my dining area in a way I didn’t expect. The light now filters through softly, creating a peaceful glow in the mornings and a cozy golden atmosphere in the evenings. The room feels calmer, more inviting, and beautifully balanced. It’s like the curtains helped the space find its own rhythm. I’ve received several compliments already, and I can confidently say they’ve made a meaningful difference in how the space feels every day.

November 13, 2025
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Rated 5 out of 5 stars

Quality Product

I’m very impressed with the quality of the linen sheet I recently ordered from 3HLinen. The fabric feels wonderfully soft yet substantial, with a natural, breathable texture that makes linen so comfortable. The craftsmanship is excellent—well sewn, with attention to detail—I ordered 19 in deep pocket...it's a little big for my mattress; next time I will order 18 in deep pocket. After washing, it softened even more while still holding its shape. I’m very happy with my purchase and will definitely order from 3HLinen again. Thank you

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

3HLinen: Taking great care of their customers

I believe the best indicator of a company is how they treat you when things go wrong. It is easy to receive glowing reviews when everything goes right. Well, I had a problem with an order.....I ordered the wrong size curtain. Kate bent over backwards to make things right. I will definitely order from 3H again.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Kate was amazing in helping me correct an error I made in initial order. You don't find her level of customer service much anymore and I truly appreciate Kate going above and beyond to resolve the problem.
I've purchased 3HLinen lined drapes in the past and the new order will complete my bedroom. Their quality is exceptional and I highly recommend them.

September 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Buyers Beware

Buyers beware: I placed a £400 order from 3H Linen took 4 weeks, arrived creased in a dirty plastic bag, poor quality & wrong lining and sizing. Offered only 5% refund in compensation. Deeply disappointed.”

September 10, 2025
Unprompted review
Rated 3 out of 5 stars

Pros-Cons

I Custom ordered a sheet set which I understand takes time, but it was nearly short of a month before I received it. Tracking information did not update until literally one day before arriving.

For the price of these sheets (comparable to high-end brands like Pottery Barn and Piglet which I have purchased linen sheets from before), the presentation was completely underwhelming. Each item packed in stiff cellophane bags and all stuffed within a plastic back wrapped in tape.

The worst part was opening the package to see a stiff fabric that was not pre washed (despite the company saying they did. I had to empty my lint trap FOUR times and could have made an entire set of sheets from the excess pillage) and also had these weird white stains all throughout which even after washing are still there in some spots.

The company paints itself as an American-based company with clever wording, but is indeed overseas, so just beware if that's a concern for you.

Now, the sheets themselves fit very nicely and have some really nice seams that make them look a bit more distinguished than most others. The customer service team was also very helpful from the very beginning and offered the choice between an immediate refund or a replacement at no cost. I opted for the refund since I was apprehensive of what I would receive and how long it would take to arrive.

Overall, I will not be buying again, but wanted to leave an honest review for anyone looking to make a decision on whether or not to purchase from this company.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful curtains - Great customer service

For my bedroom sliding glass door I ordered sky blue grommet curtains backed with white cotton and an off white S-curve sheer. I ordered samples in advance and worked with 3HLinen customer service designers by email and phone before ordering. My curtains are gorgeous. Exactly the look and feel I was aiming for. Exactly the right length and width. Beautiful sewing. High quality linen. Good communications throughout the process. These are worth the price and the time to get it right. I used a hand held inexpensive steamer to get out wrinkles after they were hung - it worked great!

August 21, 2025
Unprompted review
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Rated 1 out of 5 stars

Careful of sizing!

I had purchased a beautiful linen duvet from 3H. The zipper broke, had it fixed locally and it broke again. I ordered a new duvet. The exact same one I had ordered before. It arrived and is considerably larger than my original duvet. Apparently, they changed sizing, but no where on the site does it say "new sizing/measurements". They will not exchange it for me and the banter back and forth has been painfully slow. I thought I found a company that I would be a forever customer of, sadly they lost me.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Linen Curtains

Perfect Linen Curtains! These is my second time ordering a set of curtains, absolutely LOVE the natural color and the texture of the linen is perfect! The quality is exceptional! I am a seamstress and have made custom Roman Shades and Curtains for my own use and these linen curtains are worth every penny!

May 11, 2025
Unprompted review
Rated 2 out of 5 stars

22 days to arrive and was $178

22 days to arrive and was $178. It's a piece of material to hang in a doorway, which is hemmed. While it's a nice fabric. My 100% linen bedding has more craftmanship and material, and costs less. Buyer regrets.

June 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Beautiful curtains

I had an issue with my order, but Kate from customer service was very attentive and helpful, and the problem was resolved quickly. The fabric is soft to the touch and the curtains are beautiful—I can’t keep my eyes off them. I bought 4 sets and will likely be ordering more soon. Highly recommend this company!

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect linen bedskirts!

Perfect linen bedskirts!! It had been impossible to find extra long twin 18” bedskirts with a pleat only at the foot of the bed until 3hlinen!!! Not only were my bedskirts made exactly as ordered but they were expertly crafted from very nice fabric!

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

The linen is exquisite and excellent…

The linen is exquisite and excellent craftsmanship. I also reached out a few times to customer service and they responded immediately. I would highly recommend this company to anyone wanting fine linen bedding and drapes.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous, high-quality custom-made curtains

I have been searching for the perfect blackout curtains for years, and I am thrilled to say that I have finally found them thanks to 3HLinen. The linen blackout curtains I ordered are absolutely gorgeous and incredibly well-made—a work of quality craftsmanship.
As a light sleeper living in a small studio apartment, I’ve had a real challenge finding blackout curtains that truly block out light. My windows are an unusual size, so when I discovered that 3HLinen offers custom-made curtains, I was immediately excited. Plus, they were running a sale at the time, which was the icing on the cake.
Their friendly and efficient service truly stood out—3HLinen kept me informed with timely email updates at every step of the process, from receiving my order to cutting the curtains and shipping them out for delivery.
I chose the beautiful mustard yellow color, which adds a warm, stylish touch to my space. The curtains fit perfectly and have transformed my room into a cozy, dark haven that helps me sleep soundly.
This was my first purchase from 3HLinen, but it certainly won’t be my last. I highly recommend them to anyone looking for high-quality, custom blackout curtains with a personal touch.

June 6, 2025
Unprompted review
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Rated 5 out of 5 stars

These are my go to sheets for the past…

These are my go to sheets for the past 10 years. Super responsive staff, well made product that ages beautifully. Don’t hesitate to buy these. The custom work is awesome too - I asked for a wrap around zipper to make changing the duvet cover easier and they delivered big time.

June 15, 2025
Unprompted review
Rated 5 out of 5 stars

We needed outdoor curtains for our Pergola

We just had a Pergola made and needed Outdoor Curtains. I wanted quality and not Amazon crap !
I found 3HLinen online and knew this was a quality company after reading about them.
I knew the Curtains I wanted and sent questions and measurements to them. They were prompt in answering me.
I picked out the color and verified all my measurements. They notified me as everything was set, and the price. I paid, and the order went in.
After a few days, I asked them it the could take one of my 66” panels and make it 2/33” panels. They checked with the seamstress and verified indeed they could. A small price add-on was fine. I paid that and the order was continuing. I was updated all along the way.
I received the order and was soooo pleased. Quality work, quality craftsmanship, quality seamstress work. I chose the Velcro Loops instead of the rings. My wife helped me hang them and used the matching tie-backs. We are over the top happy with our order !!!!
A quality Family owned business !!!
Everyone that I was in contact with was so sweet, professional, and customer oriented!!!! I highly recommend this company hands down the best.
Mark & Kerri

June 10, 2025
Unprompted review

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