42nd Street Photo  Reviews 

Excellent camera
A Niko D5600 DSLR was safely packaged to withstand a stray bullet. Staff who spoke with my team was knowledgeable and enthusiastic about photography. Thanks Jordan, Adam & team.

So I purchased a new Leica C-lux from there Amazon store. Asked several times if this was brand new and was assured it was. This camera is from 2018 so I should of known better as NO ONE has this camera new in box anymore. When I finally received the camera there were no manuals, no warranty info and it came in a generic white box NOT original box. I contacted them and they said "since camera came out years ago the box deteriorated" Did the manuals deteriorate as well??? I call bs cause several sellers have this listed in various conditions (not new) with original box and manuals. So there's didn't deteriorate but yours did?? SEVERAL reviews say same thing, received cameras in generic boxes with no info. Seller only has 1 of these and it sold out when I purchased HOWEVER the minute I requested a refund the seller relisisted my item as new before it was even shipped back. Stay far away from this scammer as they will list stuff as new then when you receive all the sudden the box is generic and they give same answer. "Box deteriorated with age" luckily Amazon was able to refund me. Should of listened to all their negative reviews.

I ordered a “Nikon Coolpix P510 16.1 Megapixel Digital Camera” from 42nd Street Photo’s website for $325. I received an email the same day confirming my purchase for $325. The next day, 42nd Street photo sent me an email to contact them. I called them and a man explained that the $325 price was a mistake, the actual price was $500. As of today, 03/13/2026, the camera is still listed on their website for $325. I asked him to cancel my order. He then said he could offer me a “display” camera for $425. I reluctantly agreed. About five minutes later, I called him back and asked him to cancel my order. He said he would cancel the order. The next day, I received an email stating that my purchase was shipped with USPS and a tracking number was provided. I called my local Post Office and said I was refusing the package and to send it back to the sender. 42nd Street Photo received it back. I contacted 42nd Street three times and requested a full refund. They would not say if they would refund me the $425. Later, I received an email that a refund was issued. Whenever I checked my credit card balance, I was credited only $384.50 instead of $425.00. I was cheated out of $40.50. I contacted 42nd Street Photo and they said the $40.50 was a restocking fee. I do not recommend doing business with 42nd Street Photo.

I've been a customer of 42photo for approx 7 years and there is a reason I keep going back. I have bought Nikon z teleconverters, L-brackets, UV filters, tripods, backpacks and film, most recently Godox flash to replace an old one. All the items are well made and built to last. Will be a returning customer for many years. Thanks for the great service.

Pristine condition for a used camera. You would not be able to tell it was used, even the packaging looks brand new. Highly competitive price and camera is backed by a store warranty. Recommended to all camera enthusiasts.

42PHOTO sits at a convenient location (at least for me), I'm always happy to visit and hold the products as the salesman shares his vast knowledge. They've a good updated products selection and website. I'd recommend the photo store to anyone!!!

Excellent Aftercare Customer Support !!!
I recently purchased a Nikon z8 camera plus lens and handful of items. The camera is more than everything I hoped and expected. Bought at a great price and also shed some cashback makes it a steal!
The camera body is original Nikon with superlative quality!! I was very satisfied with the purchase and overall service.

Camera & Lens
I'm a beginner photographer, the camera was recommended by our college professor and I ordered it from 42Photo with a student discount!!! Its ideal for landscape, portrait and family photography, its very light for travel, I'll carry it to Italy and Ireland this Christmas holiday, I spoke with John he recommended a great lens.

Two Sony cameras one lens in a recent purchase. I shopped fully online at 42Photo. The service is excellent. The prices are reasonable. Their used products come with the most granular details. The variety of cameras and accessories is impressive. It's a candy shop for photographers.

This place is exciting and lovely! Second time here and there is a sprawling inventory of all electronics! It's so fun to look around in and the staff is so passionate. Their online store is just as efficient, whether you buy online or in store, if you have any questions, they're always responded.

I called and the sales person that took my call during the conversation suddenly decided that he did not want to continue talking with me and transferred to recording machine.

Ordered an item from an Amazon listing. Day after Amazon said it shipped and charged my card, I was notified by Amazon about a refund for an "account adjustment", for the full amount. The item still showed as "Shipped", expected Jul 24. I called seller directly (42nd Street Photo). They told me they went to warehouse for the item, found an inventory error, and refunded my money. No apology, the item still shows as shipped, expected in the past, "probably delivered on Jul 24". All blame rests on 42nd Street Photo , they told Amazon it had shipped before they even had the item in hand, were advertising an item they didn't really have, and although they did refund the money when they found their "error", they didn't update the bad status.

Purchased a Canon EOS R7 Camera with 80-150mm lense, item number 122281, and expected to pay the listed price of $1,299. The price of $1,899 had a line drawn threw it indicating a $600 savings. The $1,299 price is for a European bare bones stripped down model with none of the touted features.The fully functional model as described is $1,899. Bait and switch. I would not buy from them again.

I ordered a Canon R3 and Canon 100-500mm lens. I got the camera and lens and then 5 months later figured I better register the camera and lens with Canon Professional Services. They said, you can't because it's gray market. When I bought the camera and lens I specifically said, I don't want any gray market cameras or lenses. Well I got gray market crap. I am going to sue these rotten losers. These guys are just criminals pretending to be a camera store! STAY AWAY FROM THIS PLACE!

Scam merchant "bait and switch". They made an error in shipping the item to my home address instead to temporary address. I called them and was told "We noticed the different address and held back on your order" I had paid max rate for expedited shipping. I was then told "You ordered the international version it only comes in Mandarin!"* So much for being international. We do have the domestic version - which costs more - $160 more including extended warranty." I told the agent I did not want extended warranty. He immediately said "There was no option to decline the warranty. I will cancel your order and give you a refund." I agreed.
* I re-ordered the same camera with fictitious details. There is NOT an option for selecting international or domestic. Dishonest and untruthful company.

Like so many others, I paid to learn a very valuable lesson to stay away from 42nd street photo and CPS Warranty. I initially ordered an "international" version of the Canon R5 from 42nd Steet Photo. They called and explained the difference so I paid more for the American version. Almost immediately I started getting "Error 70" messages while shooting. I've since learned that's a common problem with the R5. I tried multiple fixes but none worked. I then tried to register the camera with Canon, only to learn that it was NOT in fact an American version but was a gray market camera and was not covered with any waranty. I called 42nd Street and they said, "Oh no, it's covered by CPS." So I get with them, register the camera and file a claim and within minutes the claim is denied because I experienced the problem within the first 30 days of ownership. So in effect, THERE IS NO WARRANTY. What a scam! Again, I paid to learn a very valuable lesson. STAY AWAY!

I bought an expensive Canon mirrorless camera and it broke the 2nd day - I am posted overseas in Africa with govt. 42nd Street Photo said I had a warranty but when I sent the camera in, their warranty company, CPSCentral/Shocked Electronics, said they wouldn't honor the warranty because water damage wasn't covered. BUT then I asked for them to send me written documentation of that, so my other insurance would cover it (much better insurance through American Express) but they refused and said they couldn't send me their diagnostic or even fill out a form for me. So these people make a real effort to NOT honor the warranty or even help you get coverage when they don't offer it. I would never use them.

I BOUGHT HERE and my suggestion is PLEASE DO NOT BUY IN THIS CAVE OF THIEVES! STAY AWAY FROM THIS PLACE!!! This SMALL STORE only have FRAUDULENT GRAY MARKET, INTERNATIONAL AND EXPENSIVE OBSOLETE CAMERAS AND LENSES FROM DUBIOUS MARKET.

I called directly to CANON and they told me that this Store IS NOT A CANON RESELLER, so you will not NEVER have a warranty. The 42nd ST PHOTO only have DEMO cameras & lenses, so these items usually are defective and damaged THEY ARE NOT COVERED BY ANY MANUFACTURER or CAMERA BRANDS (CANON, NIKON or SONY).

The 42nd ST PHOTO website page is a piece of trash, OBSOLETE, OLD and MEDIOCRE AS THE STORE AND THEIR ITEMS.

The customer service is AWFUL, TERRIBLE, DISGUSTING, the EMPLOYEES are COCKY and they are a piece of human beings trash ( in special RAPHAEL a Colombian seller, he's the worst) Also this guy, RAPHAEL is FRAUDULENT and a SCAM. He asked me about my SS and my account personal password from 42nd ST PHOTO. I didn't want to give this info to him, so He treat me very NASTY, UNPROFESSIONAL and RUDE. Then he insulted me and hung up the phone (RAPHAEL). KEEP AWAY FROM THIS PLACE!!!

The worst camera store.
they advertised a price with no mention of gray market,then switched to USA model and charged extra.Did not deliver on date promised plus charged extra Did not confirm delivery by date needed when I tried to return wanted to charge $900 restocking fee

BAIT & SWITCH!!! I ordered a Canon import lens. I received a telephone call from “Anthony” wanting to make sure I wanted the import model. He said the import model has a plastic mount and USA model has a metal mount. He convinced me to pay $500 more for the USA lens, which is the regular price for this lens. When the lens arrived, it was the import lens. It came with no warranty card, and no manual written in English. I called the company back and they insisted it was the USA model, which is a total lie. They were extremely rude on the telephone and hung up on me and wouldn’t take any of my further calls. These people are scam artists. STAY FAR AWAY FROM WILLOUGHBY CAMERA AND 42ND CAMERA. They will rip you off!!!