I use notebook PC. It contains Micro SD Slot. So I save a lot of permanent files. One day I added a USB HDD. And it formatted. But unfortunate, I formatted Micro SD. I confused about the acciden... See more
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Review summary
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Reviews shaping this summary
I have used the software to recover lost footage on my SD cards, but the information was severely corrupted. Using the software, I managed to access some lost data.
This program has saved my digital data. I searched a lot for a solution because I stopped the cutting client in the middle of the process and this returned the data to me.
I bought it to improve the quality of old photos. It has better quality than other programs.
Company details
Written by the company
Founded in 2007, Tenorshare has been committed to the field of data recovery for over 10 years. We focus on features that are truly useful to users, but we also value the worth of the product. At Tenorshare 4DDiG, we are dedicated to helping users resolve data loss, file corruption, system repair, and computer management problems. Along with a variety of innovative methods.
Contact info
3.2
Average
279 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Great Support
Great Support
I bought Reiboot and tried to restore the old iPad mini, but the error occurred due to a problem with the first computer I installed. So I wanted to install it on another computer, but the license was only available on one computer. So I sent an email to the customer service center and they told me how to solve it. I don't know if it's going to work out yet, but the answer came quickly, and it was nice to have a solution.
August 29, 2024
Unprompted review
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Good Excellent
August 28, 2024
Unprompted review
Excellent prompt service
Excellent prompt service - also intuitive and easy to use.
August 25, 2024
Unprompted review
Not at all recommended
Not at all recommended, they are thieves and swindlers. You can't revoke the license of your computer to use it on another one when you change computers. They tell you that the only way to continue using the license you already bought. Is to buy another license code. Not serious at all. They only care about exploiting customers.
Para nada recomendado, son unos ladrones y estafadores. No puedes revocar la licencia de tu equipo para usarla en otro cuando cambias de computadora. Te dicen que la única forma de poder seguir usando la licencia que ya compraste. Es comprando otro codigo de licencia. Nada serios. Solo les importa explotar a los clientes.
August 19, 2024
Unprompted review
Very detailed scan and good support
August 12, 2024
Unprompted review
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Great support
I had a license key issue that needed to be resolved. Within 24 hours the support team helped me out and offered me an additional license next to the license key I already had. Great support guys :-).
August 13, 2024
Unprompted review
Fast come back with my situation and…
Fast come back with my situation and quickly fixed my problem.
August 11, 2024
Unprompted review
Excellent app and great services
This app not like the other applicaons. It’s working all the time and the support team is very kind and helpfully.
Thank you for everything
August 4, 2024
Unprompted review
DO NOT TRUST THEM AT ALL!
I bought a product that couldn't do what was claimed for. Only after FORCING me to give them a 5-STAR REVIEW, did their customer service switch it to another product they recommended instead. But that also failed to do the job. Then they wouldn't even honour their "30 day money back guarantee"! TOTAL FRAUDSTERS!
July 31, 2024
Unprompted review
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AVOID IT
Aplication failed at recovering my important data. I paid one month to give it a try, I can spare that at least they gave me a chance. But hiding 'cancel subscription' option before a user and hunt for next paycheck for useless application is such a scumbag tactics, it's beyond my imagination.
AVOID IT.
July 26, 2024
Unprompted review
I'm taking out money every month by…
I'm taking out money every month by automatic renewal. They made auto-renewal complicated beyond cancellation. I still haven't been able to log in.
July 21, 2024
Unprompted review
Reply from Tenorshare 4DDiG
Dear JAE, all subscription plans on our website except for the lifetime license are automatically renewed. If you need to cancel the subscription, please contact customer service to cancel.
FALSE ADVERTISING
FALSE ADVERTISING. They say "30 day money back guarantee" but they will not honor it. The photo product did not repair .png files. When I asked for a refund they would not give it. VERY POOR service and dishonest.!!!! When you buy a product it should work right out of the box, but no, they want to run you thorough a bunch of troubleshooting steps. AVOID THIS COMPANY AT ALL COSTS.
July 10, 2024
Unprompted review
Reply from Tenorshare 4DDiG
Dear Gina, we sincerely apologize for the unpleasant experience you had with our products. If you are willing to share your ticket ID, we will continue to provide you with a solution. Your feedback on our products and customer service experience is important to us, and we appreciate you sharing your concerns.
Misguided software
So, while looking for software that recovers deleted pictures from a go pro camera, this program shows up making it to look like it does, it actually doesn't, and tech support are very bad, really they want is to keep your money, regardless of their product not to work.
I highly recommend, not to use thus program, and be careful when you searching for it, the reviews out there says that is a great product, but seems lik3vthey pod money for fake good reviews.....please DO NOT USE THIS COMPANY/PRogram, they are a bad scam
June 26, 2024
Unprompted review
Reply from Tenorshare 4DDiG
Dear Lzbeth, we sincerely apologize for the unpleasant experience you had with our products. If you are willing to share your ticket ID, we will continue to provide you with a solution. Your feedback on our products and customer service experience is important to us, and we appreciate you sharing your concerns.
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Scam company
Scam company, total fraudsters. 90% of reviews on here are SCAMS...
June 23, 2024
Unprompted review
Reply from Tenorshare 4DDiG
Dear Tara, we sincerely apologize for the unpleasant experience you had while using our products. If you would like to share with us the specific issues you encountered, please feel free to contact us by email.
good software
July 22, 2023
Unprompted review
Useless
This program is so slow that it is useless. I tried to enhance a small video file (20 sec, 8 MB), but was not able to finish the export process within resonable time (approx 60 % finished after 10 hours). Stay away, this is a waste of money!
Order ID: 939822695
May 13, 2024
Unprompted review
Reply from Tenorshare 4DDiG
Dear Hogne,
Our prime motive is to assist the customers to solve their current issue.
Thanks for providing your order ID 939822695. As you are not satisfied with the product, we will review your case and get back to you with a satisfactory solution. Please accept our apologies and feel free to reply.
I am grateful to 4ddig
I am grateful to 4ddig UltData for iOS because it recovered the very important files for me. Thanks to 4ddig, it saved me from a problem I thought had no solution. Their support team is also excellent and very accommodating.
March 22, 2024
Unprompted review
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SCAM COMPANY
SCAM COMPANY - DO NOT USE! I had a HORRIBLE experience with them. Their "30 Day Money Back Guarantee" is a total lie. I had to fight them over dozens of emails and threaten legal action before they would refund me. It took up so much of my time and their customer service was absolutely awful. I will never use them again for anything
April 18, 2024
Unprompted review
It's a scam
It's a scam. The software doesn't work, and when you contact customer service, you get caught in a loop. They appear to intentionally delay the refund process, making it impossible to get your money back for the ineffective product. Avoid is my advice
April 1, 2024
Unprompted review
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