4 Seasons Car Rental South Africa  Reviews 

87
•
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Thanks to Wouter and the team for a friendly and efficient service when booking our car. After spending lots of time working through many different and confusing car hire sites 4 seasons provided th... See more

Company replied

Rated 4 out of 5 stars

We used 4 seasons several times and we had been happy with the services. Last 2 times we had problems when the car was picked up at our residence. Damage to a wheel rim was claimed on both occ... See more

Company replied

Rated 5 out of 5 stars

We’ve had a great and seamless experience with 4 Seasons Car Rental during our 2 months holiday in Cape Town. - great value for money - great service (communication) - smooth pickup and drop off... See more

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Rated 5 out of 5 stars

On the side of Four Seasons everything was 5 star, thx. However, I found it strange that Europcar gave us a car that looked quite used and old, with about 49 000km on the clock?! It is the first time... See more

Company replied

Company details

  1. Car Rental Agency
  2. Transportation Service
  3. Van Rental Agency

Written by the company

As from 2005 the rental specialist in cars, campers and fully equipped 4x4 safari vehicles. The newest models available at any destination in Southern Africa. Safaris and self-drive excursions in Southern Africa. South Africa, Namibia, Zimbabwe, Zambia, Mozambique, Malawi and Botswana. Specialist in car hire, motorhomes and fully equipped 4x4 safari cars. 7 Cool Little Extras You Never Expected to Get When Renting a Vehicle A car rental company that offers unlimited kilometres, service in your home language, luxury sedans, 4x4s, campers and adventure holidays Whether you need a luxury sedan for cruising through the city centre, a monster 4x4 for blazing new trails across the Western Cape wilderness or a camper complete with everything (literally, everything) you might need to rough it in style on a weekend getaway, you’re going to want to talk the team at 4 Seasons Car Rental. From the moment Dutch owner Wouter Evers established 4 Seasons back in 2005, he set out to deliver a unique kind of car rental service that offers things you can’t find anywhere else. That’s why 4 Seasons does things a little differently. These are just some of the cool extras you’ll discover when you choose to ride with them. 1. PERSONALISED SERVICE IN YOUR HOME LANGUAGE AND EVEN AIRPORT PICK-UPS Offering more than your average car rental company, this boutique business focuses on the small things that really matter. Whether you’d prefer to chat to their staff in your mother tongue (Afrikaans, German, Dutch or even Spanish), or need a pick-up from the airport (or anywhere else), 4 Seasons will make it happen. 2. LUXURY AUDI A1s TO FULLY KITTED MOTORHOMES AT PRICES YOU CAN AFFORD Chevy Sparks to Ford Ranger 4X4s, to an Iveco Discoverer Motorhome or the sleek automatic Audi A1 you've always dreamed of, you can get it for a lot less than you bargained for. Affordability doesn’t mean quality is compromised – a comfortable drive in each vehicle is a company guarantee. 3. EASIER & FASTER THAN BOOKING A FLIGHT The 4 Seasons website allows you to book online at any time, anywhere. In three easy steps you’re able to secure a car, and even get a discount if you pay on the spot. Customers select dates and locations for pick-up and drop-off, choose the vehicle they want and confirm their booking. This means no waiting time and no unnecessary calls – although if you need assistance or have any questions, you can quickly and easily contact the 4 Seasons team. 4. HOLIDAY PACKAGES TO RESTAURANT RESERVATIONS, ALL MADE SIMPLER Having partnered up with a tourism company, 4 Seasons doesn’t only rent out cars but are able to set up a whole holiday package on request. If you need help planning your trip, the team will be more than happy to suggest tour routes, book accommodation or campsites, and even make restaurant reservations for you. And on top of all of that, they’ll ensure your 4x4 is kitted out with all the camping equipment you might need, including crockery, cutlery, outdoor chairs and tables, bedding, a toolkit and more. 5. EVERY CHIP OR TEAR IS COVERED When 4 Seasons says all-inclusive, they mean it. Their rate covers any and everything you might have thought you weren’t covered for. From windscreen chips to tyre tears and even third-party damage, you won’t have to spend an extra cent. 6. UNLIMITED KILOMETRES & SPECIAL DEALS FOR REGULARS Hire prices are already reasonable, but you’ll also be able to completely relax, knowing that there are zero hidden costs. Your hire includes an unlimited number of kilometres, so you’ll be able to drive as far and as often as you’d like without worrying about any extra hidden fees. Long-term renters and regular customers are also rewarded with the waiving of certain fees, which is a total win for the recurring weekend warrior. 7. FREE 24-HOUR ROADSIDE ASSISTANCE ACROSS THE CONTINENT The chance that you’ll encounter any problems in a 4 Seasons car is slim, but if you do, the team will be there to assist any time of the day or night. Regardless of where you are in South Africa, or in the other countries that they operate in (Botswana, Namibia, Mozambique, Zambia, Zimbabwe, Lesotho and Swaziland - outbackers can pick up their rides in one place and drop them off somewhere else), you’ll be able to get 24-hour roadside assistance completely free. Drive easy and assured. REQUIREMENTS FOR HIRING A VEHICLE FROM 4 SEASONS CAR RENTAL Of course, some basic requirements apply. Here’s what you need to book a car with 4 Seasons: A valid driver's license (valid for at least two years). The rental of motorhomes is reserved for drivers 21 years and older, while 4-wheel drive campervans are only available to drivers 23 years and older An international driver’s licence if your driver's licence is not translated into English A credit card (American Express, Diners Club and debit cards are not accepted) HOW TO BOOK YOUR NEXT ADVENTURE You can book online at www.4seasons-car-rental.com, call +27 (0)21 855 5691 or email rent@4seasons-car-rental.com. For assistance in Dutch, call +31 (0)20 208 2113. Or WhatsApp +27 (0)83 270 8822.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

87 reviews

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4.6

All reviews

(87)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
Seamless process in renting a car.

January 12, 2023
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Reply from 4 Seasons Car Rental South Africa

Thank you, your review is much appreciated!

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Rated 5 out of 5 stars

Great customer service

Great customer service, very friendly and easy to reach out to. Highly recommended!

October 26, 2022
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Reply from 4 Seasons Car Rental South Africa

Dank u wel. Uw reactie wordt zeer op prijs gesteld. Vriendelijke groet Wouter Evers

Rated 5 out of 5 stars

Very good experience & service

Pick up and drop off was very smooth. Transaction process was simpel and reliable. Price was good. Car was a bit old, but everything worked well. I'm very satisfied. Thank you.

December 22, 2022
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Reply from 4 Seasons Car Rental South Africa

Thank you, much appreciated

Rated 5 out of 5 stars

Easy, quick and good value for money…

Easy to make reservation and quick confirmation and quick to send the reservation voucher. All went smooth.

November 27, 2022
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Reply from 4 Seasons Car Rental South Africa

Dank u wel. Uw review is zeer gewaardeerd. Met vriendelijke groet, Wouter Evers

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Rated 4 out of 5 stars

Could not believe that all was so easy…

Could not believe that all was so easy to get through. Everything was ready upon we calling at the office to collect the car. No time wasting no burdunsome papers to fill

November 30, 2022
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Reply from 4 Seasons Car Rental South Africa

Thank you, your experience with us is much appreciated.

Rated 5 out of 5 stars

Great service

Made adjustments to my original itinerary at very short notice with no hassles.

October 12, 2022
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Reply from 4 Seasons Car Rental South Africa

Thank you!

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Rated 5 out of 5 stars

Easy to book

Easy to book, good rate, pick up and drop off very quick and easy.

October 13, 2022
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Reply from 4 Seasons Car Rental South Africa

Thank you Mr Adams. Much appreciated.

Rated 1 out of 5 stars

Everything went according to plan

Everything went according to plan. The staff were attentive, helpful and polite, and the car was in an immaculate condition. Thank you - I would have no hesitation in recommending your company.

October 11, 2022
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Reply from 4 Seasons Car Rental South Africa

Thank you so much for your positive review. We are happy to hear that you had a good experience. See you next time.

Rated 5 out of 5 stars

Car Rental CT Airport

Good service all around . Booking, pick up and return.

September 12, 2022
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Reply from 4 Seasons Car Rental South Africa

Thank you, much appreciated.

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Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service from start to finish. We were initially delayed due to industrial action with our airline carrier, which resulted in a lot of undue stress.

After emailing Wouter to explain the issue and that we needed to change our dates and the main driver details he contacted the hire company ammended the details and sent out the new itinerary.

I would not hesitate in using 4Seasons again, use with confidence, as the price was very competitive and Customer Service faultless.

Thank you Wouter and team

July 25, 2022
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Reply from 4 Seasons Car Rental South Africa

Dear Mr O'Connor,
Thank you so much for your positive review. We are happy to hear that everything went well. We wish you all the best and hope to see you soon again.

Rated 5 out of 5 stars

Great service

Great and correct service

September 6, 2022
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Reply from 4 Seasons Car Rental South Africa

Thank you so much Patrick

Rated 5 out of 5 stars

Matteo - Italy

Perfect support and service

September 6, 2022
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Reply from 4 Seasons Car Rental South Africa

Much appreciated, Matteo

Rated 5 out of 5 stars

Everything A OK

Everything went smoothly. Nice that responses are (also) in my native language (Dutch).

Not a bad thing to say about tis. It was all as it should be.

August 23, 2022
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Reply from 4 Seasons Car Rental South Africa

Thank you so much for your positive review!

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Rated 5 out of 5 stars

Disappointed with old car with high km's

On the side of Four Seasons everything was 5 star, thx. However, I found it strange that Europcar gave us a car that looked quite used and old, with about 49 000km on the clock?! It is the first time I rent a car with so many km's on the clock. I don't think you should associate your business with them if they do that because it makes clients think it is a rental business with "old cars". I'm not sure that I will use Four Seasons again, for this reason only, as your service was very good.

July 13, 2022
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Reply from 4 Seasons Car Rental South Africa

Dear Mrs Meyer. Thank you very much for your comments. Sorry to hear that you received a car with a higher mileage. The problem we currently facing is a shortage of new cars world wide. Europcar normally using cars not older then one year and replacement period is arround September before the new season starts. Depending on condition and mileage. Hopefully for the new 2022-2023 season the shortage of new cars will be solved.

Rated 4 out of 5 stars

Review

All went as expected

May 11, 2022
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Reply from 4 Seasons Car Rental South Africa

Thank you for your comment

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