Great company with a very good support, on my case by Luís Ferreira, who does and excellent job of supporting and resolving problems that arise.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had some issues with logging in to the account, instead of typically days of waiting with some other brokers, it took Andrei 10 minutes from start to finish to guide me through each step to be able to... See more
first of all i would like to thanks Panayiota K. she help always on time whatever issue she try to resolve within few mintus i will say 4xc is providing high quality service to thier clients thier li... See more
I am delighted to have finally chosen a forex broker that is actually genuine. I love the forex spreads and superior customer service 4XC offers. My guiding light is my relationship manager Andrei L w... See more
Company details
Written by the company
At 4XC, as a trusted STP broker aligned with our clients' best interests, we aim to make every interaction with your dedicated personal manager and advanced tools an inspiring and empowering experience. Trade from a variety of different instruments like Forex, Indices, Precious metals, & forward contracts. By combining innovation, exceptional support, and optimal trading conditions, we turn every aspect of your trading journey into a catalyst for growth and opportunity.
Contact info
Parekura Place, Avarua, NA, Rarotonga, Cook Islands
- +44 8000 488 033
- info@4xc.com
- 4xc.com
4.5
Excellent
574 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The customer service is great and they…
The customer service is great and they reply within minutes, thanks to Andrei for helping me set my account up. The deposit time is fast and I’m looking forward to trading with them
January 12, 2024
Unprompted review
Wish I could give this guy more…
Wish I could give this guy more stars...thank you Andrei for your help in setting up my 4xc account...there is no dumb question with you...and you always respond with the right answer...thanx man
January 5, 2024
Unprompted review
tati is the best
tati is the best, the customer representative solved all the problems one by one with very fast and understandable steps, although my English is not good, thank you. the rest is experience:
January 2, 2024
Unprompted review
Amazing customer service
Been using 4xc for a year now. Andrei has always been assisting me with everything and all silly questions I might have.
Their customer support is really quick at replying which makes me feel more safe when investing in a broker.
December 14, 2023
Unprompted review
The support is the best
The support is the best. Thanks Andrei for your patience.
December 22, 2023
Unprompted review
You have my data and still demand for more
You got my documents, my data, but when I withdraw my profit, you demand for more even more sensitive information like my selfie, and even ask for video call. What the hell is this?
Avoid this scammer, if you make profit, likely they won't let you withdraw without demanding even more personal information.
December 19, 2023
Unprompted review
Reply from 4XC
Dear Bui,
Please accept our sincerest apologies for any inconvenience or frustration this delay may have caused.
As a Licensed Financial Institution, we are obliged to follow some set of procedures for KYC (Know Your Customer), especially when a client like yourself, funds the trading account with Cryptocurrency.
We aim to prioritize your payment and ensure it is processed immediately once all the requested documentation is provided.
Your patience and cooperation during this time are greatly appreciated.
If you have any additional questions, please do not hesitate to reach out to our Support Team using any of our official channels.
Best Regards,
4XC Team
Amazing Customer Service.
Andrei L. is the BDM who assisted me. He is very quick to respond and he genuinely is out there to help his customers. Great customer service so far, looking forward to a long partnership with this broker.
December 14, 2023
Unprompted review
Customer service was great
November 22, 2023
Unprompted review
Andrei was one of the best online…
Andrei was one of the best online support agents I have ever received in any email / message experience.
They are very quick to respond and know exactly the right answers.
Very good experience with setting up and getting started on this platform
October 30, 2023
Unprompted review
support is quick
Support person was really helpful and quick to solve the problem. Thank you for your help.
October 24, 2023
Unprompted review
Great experience and serious broker .
Great experience and serious broker .
Very very well!
October 6, 2023
Unprompted review
Trusted and reliable broker
Trusted and reliable broker. Andrei has been very helpful and supportive, lovely experience all through.
September 27, 2023
Unprompted review
Love their chat function
Love their chat function! Great client support!!
September 1, 2023
Unprompted review
I'm impressed by the professionalism…
I'm impressed by the professionalism and friendliness displayed by the customer support team specially Andrei Laza . They patiently addressed all my queries, demonstrating a deep understanding of the services they offer. Their attentiveness and responsiveness truly made me feel valued as a customer.
July 22, 2023
Unprompted review
Andrei at 4xc has been an amazing help
Andrei at 4xc has been an amazing help. He is the best Broker. Thank you
December 1, 2022
Unprompted review
Finally got the right
Finally got the right, best and reliable broker to trade Forex, withdrawal is easy with quick approval. Less than 24 hours I got my first withdrawal
June 28, 2023
Unprompted review
Excellent
No issue, easy to deal with. Talk to Mr. Andrei he is always available to help. Excellent job well done!
June 27, 2023
Unprompted review
Andrei at 4xc has been an amazing help
Andrei at 4xc has been an amazing help. I am new to all of this and he has guided me through each stage if the process, which is very straightforward. The communication with Andrei has been instant snd with clear instructions and answers. Their bonus scheme is brilliant as is their affiliate programme. I can't praise Andrei and 4xc enough. Thank you.
June 26, 2023
Unprompted review
Best broker so far
User friendly and a very responsive support. Andrei always there whenever needed. I love the experience so far
June 7, 2023
Unprompted review
Andrei the best on this broker who can…
Andrei the best on this broker who can solve any of your issues. Thanks for your help
May 18, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.