53 Degrees North Reviews 

2,049
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Ordered a jacket late on a Sunday night a week before Christmas. I genuinely thought it would arrive after Christmas but that wasn't a problem. Arrived first thing Tuesday morning! Product is... See more

Rated 5 out of 5 stars

Very nice outdoors clothing, swim and surf wear, sunglasses and every outdoorsy accessory you can think of, they have it all. They have virtually every brand of outdoors jackets, there are too many... See more

Rated 5 out of 5 stars

Was recently visiting the Carrickmines store as I needed a new jacket and boots. I cannot be grateful enough to James for helping choose a pair of boots, and Fiona for helping me with choosing a new N... See more

Rated 5 out of 5 stars

Visited the Carrickmines store the other day and bought a new pair of running shoes with great help from James. I appreciated his patience and attentiveness finding what was right for me. A brilliant... See more

Company details

  1. Outdoor Clothing and Equipment Shop
  2. also in
  3. Activewear Store
  4. Camping Store
  5. Running Store
  6. Shoe Store
  7. Winter sport Store

Written by the company

You’ll find a huge selection of the world’s most popular brands including The North Face, Berghaus, Columbia, Yeti, Jack Wolfskin, Helly Hansen, Regatta, Craghoppers, Icebreaker, Merrell, Osprey, Deuter plus many more. With over 20 years of dedicated service in Irelands outdoor adventure industry, our staff will help you find what you are looking for whether it’s hiking, walking, camping, climbing, kayaking, mountaineering, running, sailing, skiing, surfing, travelling or trekking you will be safe in the knowledge that you’re buying they very best equipment at the very best price. The team at 53 Degrees North are all outdoor enthusiasts and we wish to share our passion with you. To all of you, from all of us at 53 Degrees North - Thank you and Happy Adventures! Martin Blacker General Manager


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 75% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(2,049)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered walking boots over the phone

Ordered walking boots over the phone. Liz in blanchardstown took the call. Lovely girl. We are living in Kerry. The boots arrived the next day. Brilliant service. Happy with our meindel boots. Service second to none. Angela.

November 28, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered The North Face bottoms 7 days…

Update: Item received, but later than expected, but it arrived.
I ordered The North Face bottoms 7 days ago and have emailed to ask when they would arrive 3 times
I’ve still not heard anything, and no response from telephone call either. The bottoms were a birthday gift and now has passed the birthday date.
Would be good to know when my delivery would arrive??

August 28, 2020
Unprompted review
53 Degrees North logo

Reply from 53 Degrees North

Hi Lynsey, Thanks for your review and apologies you have not received quicker feed back. We have replied and updated you on your order. Many thanks. Kind Regards, Simon.

Rated 2 out of 5 stars

Both items were not as ordered

Both items were not as ordered. They sent the wrong sizes. Had to go to my local store which had one of the items in the size I wanted, but not the other item. So I got a credit for that. Totally disappointing.

August 12, 2020
Unprompted review
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Rated 5 out of 5 stars

Ordered Columbia Men' s Silver Ridge II…

Ordered Columbia Men' s Silver Ridge II Convertible Pant - Short Leg online on Friday and it arrived on Wednesday.

Only issue was that I ordered XL on the 53 Degrees North site as according to Columbia sizing on its site but the trousers were too small. Received 36 inch waist and 30 inch leg (not quite XL as far as I am concerned).

Went to their store in Cork on Saturday to exchange them and staff was most helpful and gave me the size that I needed. No problems what so ever. Thank you.

August 12, 2020
Unprompted review
Rated 2 out of 5 stars

Hiking boots were leaking

Hiking boots were leaking, granted I had them more than a year, but as I'd paid 200 euro for them, I'd expected that they'd last me for years and it was very obvious that they hadn't gotten much wear. I was very disappointed that I was left to contact the manufacturer myself...and that the shop wasn't prepared to stand behind a 'reputable' product.

The manufacturers actually suggested that I bring the boots back TO THE SHOP and that they would return them for me...but no, the shop declined to do so...and I had to return them myself.

I've always found products of a high standard previously...but was very disappointed this time round....

August 10, 2020
Unprompted review
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Rated 5 out of 5 stars

Prompt and Professional!

Click and collect order arrived much faster than expected, especially considering the postal delays at the moment. The lads in the shop are very knowledgeable and helpful. Supporting local business is important during these times!

August 1, 2020
Unprompted review
Rated 1 out of 5 stars

A wasted journey and a horrible customer experience

Having travelled a long distance upto the Cork store I enquired about tick-repelling hiking trousers. The sales assistant had limited knowledge of the product and attempted to sell me a pair that were not my size. I enquired about getting them online, in the correct size. I asked if the assistant would write down the product details so I could find the right trousers online when I got home. He gave me incomplete information so couldn't find the product I needed. Hugely frustrating. I was rather amazed that the assistant rather than sourcing the correct pair for me just scribbled a note assuring me that when I travelled home I would be able to find the trousers easily online. There was only one other customer in the store, and the disiniterested "manager" steadfastly avoided contact or my gaze. I queried why they wouldn't do this for me. I had a budget of 200 euros to buy the anti-tick, trousers and shirt but left the store with no equipment and a terrible view of your customer service. Since getting home I've attempted to call the store ( repeatedly) to faciliatate a purchase ( your store opening times are wrong on the website and the website store number is faulty. This morning having made several phonecalls to the Cork store my phone rang - it was the Cork store number, when I answered the phone was put down. What the hell is that about?

July 16, 2020
Unprompted review
Rated 1 out of 5 stars

I baught a pair of Meindl boots for…

I baught a pair of Meindl boots for €105 reduced in price, I had a €50 gift token and I gave €70 cash expecting to get my change but the young man said I had €15 credit on my gift token. I said I would expect the change, he replied I cant do that, (sorry). I think he was not being honest with me.

July 12, 2020
Unprompted review
53 Degrees North logo

Reply from 53 Degrees North

Hi Paul, Sorry to hear about your experience in store. Can you please email us on info@53dereesnorth.ie with more details and we will look into this for you. Many thanks.

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Rated 3 out of 5 stars

Delivery of goods too slow

Staff were polite & helpful, but delivery of receiving goods way too long! Was only coming from Blanchardstown ... took 3 full days! They were also unsure of a time when it would arrive! And was told to ring back again in the afternoon to check; as opposed to the store ringing me on arrival. Disappointing & slow! Could have driven to Blanchardstown & received goods way sooner

July 7, 2020
Unprompted review

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