It’s an amazing bike , sturdy and well built. Performing fantastically. Great range and riding experience. Delivered promptly and well packaged. Some assembly required but it was straight forward. Bik... See more
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80MILES IN AN THE BIKE IS GOING GREAT , EXCELENT BUILD QUALITY AND RELIABILITY GOES HAND IN HAND , IM IN POOLE UK AND THE BIKE TRAILS ARE EVERYWHERE , THIS BIKE IS AWESOME ON EVERY RIDE.
The communication with the seller is amazing and the bike earlier then expected and also came in a good condition and I am very satisfied with the bike.

Reply from FREESKY Electric Bike
I purchased FREESKY Warrior Pro E-Bike through Amazon , it got delivered 10 days early which was amazing. Unpacked and built my beautiful new bike , couldn’t wait to get out on it. Charged battery overnight . Wow next day I’m 64 I feel like 20 again cycling with ease through trees up steep hills . Awesome 😁. Great fuel saver, I use not to go further away shops with ease. And leave car behind.

Reply from FREESKY Electric Bike
I recently bought a bike from here and I have to say, it’s honestly one of the best purchases I’ve made in a very long time. From the moment I started using it, I could tell the quality was on another level — solid, reliable, and clearly built to last.
What really impressed me is how fast and smooth it is. The ride feels effortless, and it’s made such a huge difference to my daily routine. Normally, it would take me around 45 minutes to get to work, but with this bike I can now do the same journey in just 10–15 minutes. That’s a massive time saver and makes my commute so much more enjoyable instead of stressful.
You can really feel the difference compared to other bikes I’ve had before — everything from the speed, comfort, and overall performance is just excellent. It’s not just a bike, it’s something that genuinely improves your day-to-day life.
I’m extremely happy with it and would strongly recommend it to anyone thinking about getting a new bike. Definitely worth it!

Reply from FREESKY Electric Bike
Very speedy delivery ordered Sunday received it Wednesday. I was able to follow the instructions and had it assembled for first test run by Saturday. Have put over 200km on it so far a few tweaks but all seems fine now I do have experience with bikes but all the necessary tools were provided. It flies up hills I have 450m elevation too and from the office and it eats it.

Reply from FREESKY Electric Bike
Great service fast delivery love my metallic Green ranger m-540 been out a few times great battery range ,very comfortable to ride ,great screen features easy to use,even though this is a fantastic bike ,wish I’d waited a month as FREESKY have brought out the ranger air 540 which would be perfect with the rear suspension..

Reply from FREESKY Electric Bike
I love the ebike rides well
Delivery service was excellent
The only problem I had was i was given a 60 pound discount to apply and it didn't work

Reply from FREESKY Electric Bike
Great bike for the price and very powerful. Quick and easy to to go into "off road" mode should you choose to. I went for the Alaska for the range, dual battery does make it a very heavy bike but you can't have one without the other.

Reply from FREESKY Electric Bike

Reply from FREESKY Electric Bike
Almost one year with no problem! (2000km) done.
Very satisfied!
Good quality,good memories,
Recommend!!!

Reply from FREESKY Electric Bike
I have had a good response from the freeskys team
If I have a question regarding any issues they answer as soon as possible and knowing they are there gives me confidence.

Reply from FREESKY Electric Bike
Fantastic, easy to order, delivered promptly and straight forward to finish assembly.
I had a question about using the controller, a quick email to customer service, they answered my question straight away.
The bike itself is very sturdy and is very capable on and off road.
Due to its dual motors and various power settings I find it very relaxing riding around the countryside, a normal ride would cover between 20 and 30 miles.
In the correct setting (level 2 single motor) I get some much needed exercise and know when required (steep hills) I can just change setting which is brilliant.

Reply from FREESKY Electric Bike
It was the range of the alaska pro, and the looks thats instantly, made me pick the bike. And wow im not disappointed

Reply from FREESKY Electric Bike
Ordered a rear rack for my Freesky Warrior. It arrived very quickly, well packaged and fits a treat on the bike. Very pleased and a very useful accessory.

Reply from FREESKY Electric Bike
Great communication before I purchased the e-bike and after . I purchased the e-bike from freesky Great price supper quick postage, when I got the e-bike it was Easy to assemble and Great quality well done freesky

Reply from FREESKY Electric Bike
Fantastic bike, I am so happy! The quality and finish is really high, very safe and sturdy.
Website was easy to use and Customer Service have been helpful and efficient.
Would highly recommend.

Reply from FREESKY Electric Bike
Everything about freesky is top notch. Response times and information given from the customer services team, the offers on the website. The quality of the bike. The bikes themselves. Just awesome. My only note when building the bike is that the bike has more than what the manual holds, but theres a full catalogue of videos on youtube so everything to build, maintain and service your bike. So happy i went for a Freesky bike (Warrior Pro) can't wait for the adventures which friends n I have planned.

Reply from FREESKY Electric Bike
Good communication good service despite courier hiccups

Reply from FREESKY Electric Bike
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