On Wednesday 15 April I had Ryan Lohan attend to my basement which was filling up with water. Frim start to finish Ryan explained what he was doing, and what he was going to do. He was so reassuring.... See more
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Rob came to descale the pipework in the kitchen as the washing machine has been backing up of years and other plumbers havd come and used the snake to unblock it but it always came back. Rob asked... See more
Company replied
Hayden and Teddy attended my property to carry out CCTV of drainage. They were both very polite and friendly. Unfortunately due to an issue with my drains they were unable to carry out the CCTV survey... See more
Company replied
Faced a real emergency with an overflowing toilet - stressful! Tyler was my drainage engineer. From the moment he arrived, he was completely unfazed by the situation. He worked calmly, methodically, a... See more
Company replied
Company details
Written by the company
Commercial and Domestic drainage, tanker services & pump services covering all postcodes over the UK. 24/7 emergency call out service.
Contact info
15a Capital Industrial Estate, Crabtree Manor Way South, Belvedere, DA17 6BJ, Kent, United Kingdom
- 02083116777
- ellie@5environmental.co.uk
- 5environmental.co.uk
Hasn’t replied to negative reviews
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Excellent Service
On Wednesday 15 April I had Ryan Lohan attend to my basement which was filling up with water. Frim start to finish Ryan explained what he was doing, and what he was going to do. He was so reassuring. I am disabled and this young man made me feel heard. Thank you Ryan and thank you environmental
The two men that came into my house…
The two men that came into my house today left my bath in a bad state. I’m so unhappy with the service. They broke my property and just walked out without saying anything
Rob came to descale the pipework in the pipework
Rob came to descale the pipework in the kitchen as the washing machine has been backing up of years and other plumbers havd come and used the snake to unblock it but it always came back.
Rob asked to look at the bathroom and checked the access panel for the pipework and noticed a newest type of plastic had been installed by a independant plumber from downstairs. He opened the pipe and found the pipe was caked in mess and slighly on a incline. He removed the casing and machined the pipe that then ran the washing machine and it was 100%. Rob has done a fantastic job.

Reply from 5environmental
Hayden and Teddy attended my property…
Hayden and Teddy attended my property to carry out CCTV of drainage. They were both very polite and friendly. Unfortunately due to an issue with my drains they were unable to carry out the CCTV survey on the day. They explained the reasons why and the next steps that they would need to arrange in order for the survey to commence.

Reply from 5environmental
Tyler and Hayden attending my property…
Tyler and Hayden attending my property for repair. Very professional and diligent and extreamly happy with work they done and there thorough investigation for the drainage system. Would highly recommended. Very professional and friendly.

Reply from 5environmental
Diligent professional.
The company is doing very well...I'm delighted by the work ethic and attitude of a gentleman called Tyler who had a clean up operation on a difficult garden...he's quick courteous and professional...the garden has been disinfected and safe 👍

Reply from 5environmental
Toilet problems
This morning’s job from Tyler was done quick swift and professional he was polite, friendly and very informative.
Would highly recommend.

Reply from 5environmental
During the Christmas time our kitchen…
During the Christmas time our kitchen sink was blocked and water not able to run out, Peabody service arranged 5 environmental service to completed the work as a matter of an urgency - The staff Name TYLEA -very young person with full of good knowledge and excellent skill completed the work solely, very efficient in short time. He was very polite and professional . Huge Thanks so much 5-Environmental. Well done all of your service and we are greatly appreciated

Reply from 5environmental
Tyler
Tyler, a technician, visited to resolve a persistently clogged sink. The service was outstanding. He pinpointed the problem that others had overlooked. I had resigned myself to faulty plumbing, so the outcome was surprising. Tyler's demeanor was courteous and his approach professional.

Reply from 5environmental
Works wasn’t completed on first visit…
Works wasn’t completed on first visit but the arrival of Tyler(engineer) today made sure there would be no further problems. Professional and efficient engineer. Thank You again Tyler. Merry Christmas

Reply from 5environmental
The Engineer called "Tyler" was Superb ! sent…
The Engineer called "Tyler" was sent out fix a drain blockage that had flooded my bathroom and other areas of the flat.He turned up on time with the right equipment,and got to work.He managed to remove the blockage fairly quickly.He then offered to use his aquavac to remove the waste water from the floor and carpets.This is the 4th time i have been flooded due to people putting things down their toilets and as you can imagine i was very distressed Tyler was spot on ,great customer service,got the job done ! Thank you.

Reply from 5environmental
Experience with Rob and Mason
I was having really bad issues with sink blockage couldn’t really do dishes and cook but Rob and Mason came through same day and done a great job extremely friendly and gave us advice to help reduce blockages in the future. A pair of real gentleman really professional and helpful.

Reply from 5environmental
Faced a real emergency with an…
Faced a real emergency with an overflowing toilet - stressful! Tyler was my drainage engineer. From the moment he arrived, he was completely unfazed by the situation. He worked calmly, methodically, and very efficiently to clear the blockage. What stood out was his professionalism; he just got on with the messy job without complaint and kept me informed. He clearly knows his stuff and has an excellent ability to handle unpleasant tasks with ease. The problem was resolved quickly and effectively. Very grateful for his service and highly recommend him.

Reply from 5environmental
Highly recommend 5 Environmental - Robert in particular
We've had a problem with our toilet for almost a week, very slow flushing. Then things turn a darker turn, when it wouldn't flush at all, and the contents were overflowing - a poonami! The plumber couldn't fix it, so 5environmental were called in. Robert is our hero! Extremely friendly, efficient, after a lot of hard work on his part, he found the problem, sorted it, and now our toilet is flushing perfectly and all is well again. Thank you Robert and 5environmental, you are much appreciated!

Reply from 5environmental
AMAZING WORK DONE AND COMPLETED CLEAN UP WAS THE BEST AND BEST JOKES.
had a lovely experience with Robert and Arron honestly amazing people they cleaned up after themselves and completely the job perfectly absolutely loved my experience would definitely choose them again.

Reply from 5environmental
Tyler came and fixed my clogged drains…
Tyler came and fixed my clogged drains in the bathroom and kitchen sink.
He was very helpful and did the job very quickly

Reply from 5environmental
Tailor and Jacob was at my flat on…
Tyler and Jacob was at my flat on O'Grady Court and they just done so GREAT JOB.THIS GUYS are so professional .Plus this two gentlemens are so friendly .Guy Respect from all my and my Mum heart.

Reply from 5environmental
Tyler from 5 Environmental
Had a gentleman called Tyler come round to fix a forever blocking sink. Excellent service. Identified the issue that previous workmen had failed to address. Having accepted that I just had dodgy plumbing I was shocked by the difference. Tyler was polite and professional.

Reply from 5environmental
Gully drainage was resolved quickly and…
Gully drainage was resolved quickly and efficiently by Tyler. He was very helpful and managed to fix the issue in a short amount of time. He cleaned up after himself and disposed of the rubbish when leaving the property.

Reply from 5environmental
Kitchen and bath drainage blockage was…
Kitchen and bath drainage blockage was resolved quickly and efficiently by
Chandler, he was friendly and helpful
he left everything clean when leaving
the property.

Reply from 5environmental
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