Easy to use. Never used before guessing it’s an extension of wowcher. Advice more contact information to the vendor to confirm bookings. After confirming the order contact information was viewable but... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A very easy to use website, a good variety of items to buy, from afternoon tea to a variety of different meals at restaurants near you, at a very reasonable price. There are plenty of weekends away... See more
Company replied
We had a great experience here recently. First time visited the restaurant. Very good and attentive service. The food was really good, especially the pizza! We took one star away because they didn’t h... See more
Company replied
Don’t really know how I managed to get the great deals I got but needless to say I’m excited about going out for dinner to the two restaurants I’ve picked at a fraction of the usual price. Reviews to... See more
Company replied
Company details
About https://www.5pm.co.uk/
Written by the company
Save up to 80% on deals in Scotland - From restaurants and beauty to entertainment and fitness, 5pm has hundreds of deals in your area (and beyond).
Make sure to check out 5pm for incredible new deals launching every day of the week!
Make sure to check out 5pm for incredible new deals launching every day of the week!
Contact info
United Kingdom
- 5pm.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Easy to follow instructions
Easy to follow instructions, no problem at all in booking this hotel for my wife's birthday surprise.
February 25, 2026
Reply from https://www.5pm.co.uk/
Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher
Great deals and easy to order
February 25, 2026
Reply from https://www.5pm.co.uk/
Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher
Reply from https://www.5pm.co.uk/
Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher
easy ordering and redeeming
February 25, 2026
Reply from https://www.5pm.co.uk/
Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher
Reply from https://www.5pm.co.uk/
Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher
Reply from https://www.5pm.co.uk/
Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher
So easy to do
February 23, 2026
Reply from https://www.5pm.co.uk/
Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher
Easy peasy bookings and reservations
Easy peasy bookings and reservations. Never had a problem with 5pm vouchers or experiences. Highly recommend for a wee bargain!
February 23, 2026
Reply from https://www.5pm.co.uk/
Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher
Reply from https://www.5pm.co.uk/
Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher
Bought my voucher with no problems
Bought my voucher with no problems. It was very easy.
February 21, 2026
Reply from https://www.5pm.co.uk/
Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher
Very straight forward to go in and buy…
Very straight forward to go in and buy an offer from 5pm , bought a hotel voucher , once received voucher , I called the hotel and now booked in St Andrews .Very easy website , quick service . Thanks
February 13, 2026
Reply from https://www.5pm.co.uk/
Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
5PM
Took too long for voucher to be emailed…
Took too long for voucher to be emailed to me and didn’t like all the annoying pop ups that came with it. After completing purchase, I had expected to get voucher within seconds.
February 20, 2026
Reply from https://www.5pm.co.uk/
Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience!
Many Thanks
5PM
Better to Book Direct — Not Actually a Deal
I booked the Woodlands Glencoe Luxury Hotel Lodge Stay for Two through 5pm.co.uk because it was advertised as a discounted deal. However, after booking, I checked the company’s own website and found they were offering an early season discount at the same price of £349 — the exact amount I paid on 5pm.
Unfortunately, 5pm also adds a £9.99 admin fee, which meant I actually paid more than I would have by booking directly with Glencoe. The main reason I use deal sites is to save money, so this was disappointing.
It was also advertised at £259 for our dates initially, but the price increased by £100 at checkout. 5pm advised that prices are always subject to change, which I understand, but it still felt misleading.
Overall, this was my mistake for not checking the hotel’s direct website first. I would recommend others compare prices before purchasing — in this case, booking directly would have saved money and hassle as I also need to print the voucher for check in.
February 20, 2026
Unprompted review
Reply from https://www.5pm.co.uk/
Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy to assist further.
Kind regards
5PM
Easy ordering
Ordering was super easy & voucher received within minutes. Perfect for my needs..... 🙂
February 19, 2026
Reply from https://www.5pm.co.uk/
Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher
Impossible to contact
I made a booking for Westerwood hotel. Money was taken from my account and I received a voucher. 2 days later I get an email cancelling my booking with no explanation. It is impossible to phone 5pm. The email addresses supplied did not work and bounced back. Very poor. I will not use them again.
February 13, 2026
Unprompted review
Reply from https://www.5pm.co.uk/
Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy
to assist further.
Kind regards
Wowcher
Great service first time here really…
Great service first time here really easy to follow instructions when booking thanks
February 18, 2026
Reply from https://www.5pm.co.uk/
Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher
great value for money
February 17, 2026
Reply from https://www.5pm.co.uk/
Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
5pm
Ordered a Hello Fresh deal
Ordered a Hello Fresh deal. No indication when it will arrive, just a link to sign up for future deals. Confusing.
February 17, 2026
Reply from https://www.5pm.co.uk/
Thank you for your review.
I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will
contact you on your case in the next 24 hours.
Many Thanks
5pm
Reply from https://www.5pm.co.uk/
Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
5PM
Date night …
The food is amazing staff are very nice
Nice atmosphere cafe like
Highly recommend had 5 pm vouchers and have since bought another two
But would still go without voucher
Have been in loads Indians but the food is really good
February 12, 2026
Reply from https://www.5pm.co.uk/
Thank you for your review! We’re glad to hear you enjoyed your experience and hope to continue
inspiring you with great deals.
Many thanks,
5PM
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