Purchased shoes in august. Received shoes two sizes to small. No size tag on shoes. Filed dispute with aliexpress. They deemed the shoes to be within reasonable size. Sent shoes back to return address... See more
A Aliexpress
Thanks for visiting Trustpilot. Unfortunately, we've had to temporarily close this page for new reviews. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have made about 50 purshases all have been good mainly tools but some tech stuff.Relied on feedback and in the main been happy with products Any disputes have resulted in reimbursement so mystified by... See more
After waiting months for my order and eventually opening a dispute, my dispute was denied because according to them "I did receive my item". My appeal was denied and no refund. I have phoned all my lo... See more
I ordered kitchen cabinets one week ago!! Contacted seller and costumer service that its been long with no replay and the problem they already took payment through visa 700USD! I cancelled the order... See more
Company details
Information provided by various external sources
Online shopping for the latest electronics, fashion, phone accessories, computer electronics, toys, home&garden, home appliances, tools, home improvement and more.
Contact info
Hangzhou, China
- a.aliexpress.com
AliExpress and Covid19
Things were sort of normal until the covid 19 pandemy, then the things become very bad. I can't blame AliExpress for that, but things are not so good and I can't see when the things will change
Bought golf gloves 5th June 2020
Bought golf gloves 5th June 2020, advertised 7-10 day delivery to Thailand, and paid $16.94 for AliExpress Premium shipping for delivery.
54 days later and still not delivered. Disputed the sale, told to wait until 7th August! And go check post office, even though it is "supposed", to be DHL to deliver,,, who has no record of the tracking number issued. Do not trust or pay for AliExpress Premium Shipping, a big scam/con!
Bought golf shoes, the same date, standard postage, arrived 25 days later.
Also bought from Shoppe, and Lazada, from China, all standard postage. Both arrived within 10-20 days.
Buyer BEWARE with Ali Express!
Bought phone cases bad quality but cheap
Worse website customer service non…
Worse website customer service non existent
COMPANY UEENLY OFFICIAL STORE IS A…
COMPANY UEENLY OFFICIAL STORE IS A SCAM!!!! They kept my returned item and never returned my money!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





