Purchase from Canada. Everything went perfect. Received item very quickly considering coming from China. But at none of A1smartstore.com's fault, the item doesn't work which is a Xiaomi brand issu... See more
Company replied
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Purchase from Canada. Everything went perfect. Received item very quickly considering coming from China. But at none of A1smartstore.com's fault, the item doesn't work which is a Xiaomi brand issu... See more
Company replied
Trouble with giving Things back. Seller is responding barely via e-mail. Wanted to send me an address to give my Good back, didn't happen until now. Wouldn't order Goods another time because of His... See more
Company replied
I recently purchased a camera drone from A1 smart shop and on opening the package was disappointed to find the lcd screen had been smashed in transit. After 2 or 3 emails back and forth they agreed... See more
Was unsure about the company at first as hadn't heard of them and when I had ordered there was no dispatch notifications or updates. I had emailed asking for an update and they were really quick to r... See more
Company replied
A1Smartstore is a worldwide company providing wholesale electronics, appliances, apparel, accessories, smart phones, laptops, smart watches, headphones and more.
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had an issue with my svi cloud box and customer support was great!

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I purchased a charger and changed my mind. They replied to me request for a refund almost immediately and I had it refunded right away. That is very good customer service. I would definitely buy from them again if they had what I wanted.

Reply from a1smartstore.com
After waiting on my order for a week, I decided to file a Paypal complaint. What I was reading online was that a1smartstore is a scam. They had sent tracking information twice since I ordered, but it wasn't updating. They did reply to my Paypal complaint. The item was delivered eight days after my order and it seems to be the product that I requested. Since delivery is from China, it's understandable that it takes a while. I saved about $40 buying through them. They delivered at a great price. That's worth five stars!

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Reliable nice shopping Experience with good discount.

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My smart watch came quickly and was well packaged to protect it in transport. But when I tried to get it to pair with my phone there was an issue and it didn’t work. I contacted the store and they were able to quickly tell me how to resolve the issue and so I’m good to go. I liked the speed of delivery and the speed of the customer help.

Reply from a1smartstore.com
helped solve the connection issue, always answered questions on time and solved problems. And the quality of the product is superb.

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Love my watch.... I was concerned about the time to recieve my order but shipper was very prompt to respond to my emails and put me at ease with status updates. I would buy again. I recommend.

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Reply from a1smartstore.com
Wonderful products. Customer service was exceptional. Shipped to united states in about a week. God bless this store.

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Seller took an extra step of sending me a US plug suitable for me to use. Thank you.

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Good service, fast service, I will recommend to my friends/family.

Reply from a1smartstore.com
I had hesitation to do my first purchase from this store. It ended with worry free. Andy has been actively communicating with me about the product shipping, feature testing and returning. Great shopping experience!

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Great delivery tracking. Fast delivery, everything as described.

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Efficient delivery with international shipping

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Reply from a1smartstore.com
Frankly, i was still worried the item would not arrived after pressing the submit button. And the tracking number wasn’t update for a few days. However when the package arrived, it works like a charm. It is an amazing product. Thank you!

Reply from a1smartstore.com
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