a1smartstore.com Reviews 143

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Purchase from Canada. Everything went perfect. Received item very quickly considering coming from China. But at none of A1smartstore.com's fault, the item doesn't work which is a Xiaomi brand issu... See more

Company replied

Rated 1 out of 5 stars

Trouble with giving Things back. Seller is responding barely via e-mail. Wanted to send me an address to give my Good back, didn't happen until now. Wouldn't order Goods another time because of His... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a camera drone from A1 smart shop and on opening the package was disappointed to find the lcd screen had been smashed in transit. After 2 or 3 emails back and forth they agreed... See more

Rated 5 out of 5 stars

Was unsure about the company at first as hadn't heard of them and when I had ordered there was no dispatch notifications or updates. I had emailed asking for an update and they were really quick to r... See more

Company replied

Company details

  1. Cell Phone Accessory Store

Written by the company

A1Smartstore is a worldwide company providing wholesale electronics, appliances, apparel, accessories, smart phones, laptops, smart watches, headphones and more.


Contact info

4.0

Great

TrustScore 4 out of 5

143 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great support!

I had an issue with my svi cloud box and customer support was great!

July 22, 2024
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We're really grateful and appreciate you taking the time to share you the rating with us.

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Rated 5 out of 5 stars

Great customer service.

I purchased a charger and changed my mind. They replied to me request for a refund almost immediately and I had it refunded right away. That is very good customer service. I would definitely buy from them again if they had what I wanted.

June 29, 2024
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Reply from a1smartstore.com

We're really grateful and appreciate you taking the time to share you the rating with us.

Rated 5 out of 5 stars

Got my order...it just took a week.

After waiting on my order for a week, I decided to file a Paypal complaint. What I was reading online was that a1smartstore is a scam. They had sent tracking information twice since I ordered, but it wasn't updating. They did reply to my Paypal complaint. The item was delivered eight days after my order and it seems to be the product that I requested. Since delivery is from China, it's understandable that it takes a while. I saved about $40 buying through them. They delivered at a great price. That's worth five stars!

June 27, 2024
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We're really grateful and appreciate you taking the time to share you the rating with us.

Rated 5 out of 5 stars

My smart watch came quickly and was…

My smart watch came quickly and was well packaged to protect it in transport. But when I tried to get it to pair with my phone there was an issue and it didn’t work. I contacted the store and they were able to quickly tell me how to resolve the issue and so I’m good to go. I liked the speed of delivery and the speed of the customer help.

June 7, 2024
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Rated 5 out of 5 stars

helped solve the connection issue

helped solve the connection issue, always answered questions on time and solved problems. And the quality of the product is superb.

May 10, 2024
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Rated 5 out of 5 stars

Love my watch...

Love my watch.... I was concerned about the time to recieve my order but shipper was very prompt to respond to my emails and put me at ease with status updates. I would buy again. I recommend.

April 12, 2024
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Rated 5 out of 5 stars

Good Ser

Very good service and you all care about your customers

March 25, 2024
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Rated 5 out of 5 stars

Wonderful products

Wonderful products. Customer service was exceptional. Shipped to united states in about a week. God bless this store.

March 17, 2024
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Rated 5 out of 5 stars

Seller took an extra step of sending me…

Seller took an extra step of sending me a US plug suitable for me to use. Thank you.

February 27, 2024
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Rated 5 out of 5 stars

Good service

Good service, fast service, I will recommend to my friends/family.

February 15, 2024
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Rated 5 out of 5 stars

I had hesitation to do my first…

I had hesitation to do my first purchase from this store. It ended with worry free. Andy has been actively communicating with me about the product shipping, feature testing and returning. Great shopping experience!

January 9, 2024
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Rated 5 out of 5 stars

Great store

Fast delivery, great price and great item

November 24, 2023
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Rated 5 out of 5 stars

Great delivery tracking

Great delivery tracking. Fast delivery, everything as described.

January 25, 2024
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Rated 5 out of 5 stars

Shipping is fast

Brand new and work as described.Fast shipping.

January 24, 2024
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Rated 5 out of 5 stars

Fast delivery

Fast delivery, good customer service!

December 20, 2023
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Rated 5 out of 5 stars

This company is legit

Frankly, i was still worried the item would not arrived after pressing the submit button. And the tracking number wasn’t update for a few days. However when the package arrived, it works like a charm. It is an amazing product. Thank you!

December 23, 2023
Unprompted review
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Reply from a1smartstore.com

We're really grateful and appreciate you taking the time to share you the rating with us.

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