A2X Reviews 78

A2X is a wonderful e-commerce automation tool that connected our Shopify, Amazon store with Quickbooks. After mapping & setup, the posting process is extremely easy. They have taken the stress out o... See more

I had an issue with my subscription and reached out to the A2X team. What impressed me most wasn’t just their professionalism, but the rare level of empathy they showed , something so many compa... See more

A2X's customer support has been incredible. They helped us set up all of our different payment processors and map it all correctly. They helped reconcile the differences between accounts and even advi... See more

I was having trouble transferring access to this handy tool after an accountant left, and initially just tried to do things myself because I rarely have an experience with support that is anything mor... See more

Being new to A2X and finding it overwhelming with all the postings and mapping, Jessica has been super helpful and patient with me. Having multiple calls and follow ups to help me have the right setup... See more

A2X has been so easy to set up and have changed the way that I do my book keeping. Easily linking my Shopify account to my Sage accounting system. It saves me hours of work manually inputting my sales... See more

Generally I have been really impressed with A2X. We have been working together for 4+ years now and the platform continues to develop to drive automation in the eCommerce world. Their customer se... See more

Shout out to Kim and Agnes for their awesome help with some Amazon payout issues I had. They stuck with me and helped me find my way thru a solution. A2X is great about staff taking over for someone g... See more

A2X support team is awesome! They have hand-held me all the way through from fetching missing payouts for Shopify into QBO, to explaining all the facets of A2X and Shopify and how they work with QBO.... See more

Both Nicole Gostomski and John M helped me tremendously in onboarding of A2X for Shopify and XERO. They went the extra mile to accomodate my foreign accounting team and also the difficult questions... See more

We needed some remapping due to changes on Amazon and Jess was amazing. We had several calls and she was extremely knowledgeable as well as polite and efficient. Highly recommended.

I am not an accountant, just a small business owner. So the help I get through A2X is superb and always helpful and Dolores for some reason always seems to pick up my tickets and she is specifically h... See more

NORA FROM A2X WAS AN ABSOLUTE STAR AND EXTREMELY HELPFUL, IN GUIDING ME THROUGH THE PROCESS FROM INCEPTION TO MAPPING, ACURATELY CAPTURING AND RECONCILING ALL FACETS OF THE PLATFORM. THANK YOU SO MUC... See more

Thank you to Jana and Jelena for amazing support over the last few days. With the help of Jelena, I identified a discrepancy in reporting. This was investigated and quickly resolved with an one on one... See more

The product is the best on the market, and the support team too - nothing is too small for them to help with. Your not talking to an AI bot its a real person and they are so helpful couldn't recommend... See more

I worked with Nicole on the integration and subsequent follow ups. She is very knowledgeable on the integrations and did a great job responding every time we needed help. Highly recommend!

The Support Team is quick and does a thorough job to make sure they have answered or solved any problems. It's refreshing not to be rushed when speaking with the Support Team. I appreciate their pat... See more

Amazing onboarding experience linking Shopify to QuickBooks Online. This is a good solution to properly map sales transaction data into QuickBooks if that's what you are after.

NORA FROM A2X WAS EXTRMELY HELPFUL AND GOT FIXED MY ISSUE VERY FAST. THEIR CUSTOMER SERVICE IS TOP NOTCH!!

Great software and helpful, fast support for technical questions about account mappings. Thank you Dolores!

A2X is the best support organization I have used. Team is very proactive, always ready to help immediately. Dolores is excllent

Lovely bit of software - does exactly what you expect it to do and in case of any queries, I am continuously impressed how knowledgeable the people are - answers are clear and informative and problems... See more

A2X Team has always been very helpful with whatever question I have had. They also reply to me quickly, which I appreciate because certain platforms you only get a reply after a couple of hours. Thank... See more

My interaction with the company was the speediest and most thorough conversation I've had with any customer support in a longtime. They even checked in the following day to ensure everything was still... See more

Great and ESSENTIAL software for Amazon sellers. Seamless integration, extremely talented support team, and rock solid connectivity to QBO

Excellent customer support from Juliet. She was incredibly helpful and clearly explained the issue preventing my Shopify payouts from posting to QuickBooks. Much appreciated!

I have used A2X for a long time and every single time I have needed to contact the support team they have been very responsive and friendly. There is a real care to solve your issue and help you unde... See more

Amazing support, especially Jana and Jessica - Thank you!

A2X is a must selling on Amazon! Started a new US business on Amazon, quickly realized how complicated accounting is with Amazon statements split over 2 months! A2X makes accounting a breeze seperat... See more

Agnes was very helpful with my situation and took care of it very quickly. I really appreciated the quick turn around. 5 stars for Agnes

I had two Customer Service representatives that stuck with me for over a week. They never let my "ticket" disappear until we resolved it. They continued to follow up with me; their patience was amaz... See more

Great support team!

Great customer support, very helpful

I would like to mention that Will from the A2X team is very supportive and always does his best to help and resolve any issues.

Had a minor problem. They jumped on it. Fixed in no time.

Great customer service

Amazing company, insightful and helpful customer support, specifically Dolores has helped throughout the onboarding of a client made the process simple and effective.

Agnes provided a solution for our problem in a timely fashion. She was very helpful and congenial!

Amazing tool. Specially their customer support is really outstanding. Dolores was just really supportive and helped me solved my problems real fast. Would definitely recommend using the platform to... See more

Amazing onboarding support. I was having trouble linking two accounts together, and contacted A2X chat. Agnes was unbelievably helpful and patient. I'm very appreciative!

Very helpful, solved problem quickly.