I placed an order for two items, received one later than their estimated delivery date, awful quality. Threads hanging out and low quality fabric The other is missing, 0 information or help from cust... See more
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Review summary
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Company details
Written by the company
Premium D2C ethnic women's wear brand.
Contact info
SP711,RIICO INDUSTRIAL AREA, SITAPURA,Jaipur Rajasthan, 302022, Jaipur, India
- +91-9773388182
- support@aachho.com
- aachho.com
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Replied to 44% of negative reviews
Typically replies within 1 month
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Worst brand.Dont waste your money.
Worst brand.Dont waste your money.
I placed order one month Back no response.
N cancellation policy even worst.
I want to give them -100
WHY YOU GUYS ARE NOT REVERTING BACK ON EMAILS AND IT ALSO SEEMS THAT YOU HAVE BLOCKED ME FROM SENDING MESSAGES AT YOUR WEBSITE CUSTOMER SUPPORT.
IS THIS YOU REALLY DO TO YOUR CUSTOMERS?
YOU FOOL THEM AND ONCE YOU HAVE THE MONEY YOU BLOCK THEM FROM EVERYWHERE.
I NEED YOU TO REFUND MY EXCHANGE AMOUNT MONEY AND THE SUIT PRICE OR THE MATERIAL WHICH ON YOU HAVE CHEATED. THIS SEEMS TO BE YOUR PATTERN FIRST PROVIDE WRONG SIZE THEN ASK FOR RETURN ORDER MONEY. ONCE MONEY IS PAID YOU ARRANGE PICKUP WITHIN 24 HOURS. WHEN SUIT GET DELIVERED AT YOUR END. YOU BLOCK THE CUSTOMER FROM EVERY WHERE SO THAT THEY CAN'T REACH OUT TO YOU AND WITH THAT SAME SUIT YOU CAN CHEAT OTHER CUSTOMERS.
No reply
No reply. very bad sevice. I`m still waiting my order. OTP is not work
Worst worst …
I didnt even want to give this one star. I placed my order from their new stalk on 8 Feb 2026. Till today's zero assistance has come from them .....upon calling and following up myself they agreed to cancel my orderafter waiting for 40 days. Then when I spoke on their helpline as to when do I expect my refund he denied it all saying its AI generated assistance so they say anything to us and website gives incorrect delivery timings and I should have checked that they do not do refunds ...worst worst experience
Bad experience from aachho
Hi aachho team , my friend ordered 3 suits from aachho and just received one of them. Now she is still waiting for remaining two suits and when she is seeing status of order no updates. I am complaining on behalf of her as she is totally frustrated and no clue about what to do.And again same problem nobody from customer care is helping her.
order number:798694
Scam...pls be alert
They did not deliver my product and they are saying they cannot refund me the money too...wish I could give a minus rating..
Don’t be misled by their 24-hour dispatch promise
Don’t be misled by their 24-hour dispatch promise. I placed my order on 1st March. To date, I have received only one suit, and the second one is still under process. I am now being told it will take another 10–12 days just to dispatch.I purchased these suits for an important occasion, and because of this delay, I will not receive them in time. Even the suit that was delivered arrived only after repeated follow-ups.Claiming 24-hour dispatch is completely misleading. Based on my experience, neither do they dispatch within 24 hours, nor can you expect timely delivery.Extremely disappointed with the false promises and poor service.
Worst experience i order 25 November…
Worst experience i order 25 November and today is date 17 march 2026 still I not get my order
Absolute nightmare—avoid at all costs.
Absolute nightmare—avoid at all costs.
"I’ve never experienced such an irresponsible delivery service. My order has been delayed with zero communication from the Aacho team. They are completely unreachable and seem to have no accountability for customer orders once the payment is made. Save your money and your sanity—shop elsewhere.
Don't buy from this brand..they never…
Don't buy from this brand..they never deliver the product, never reply to your messages and neither do they refund your money.Its kind of fraud company.
Complete Scam
Complete Scam, I placed order for 2 articles been more then 45 days no information received on product, no way to reach out to customer care, it never connects to ay human only VRS.
Extremely disappointing experience with…
Extremely disappointing experience with Aachho.
I placed Order #785790 and paid ₹8,280 for two suits. Soon after delivery, I raised concerns about product quality and fabric discrepancy and shared photos as requested by their support team.
Despite multiple follow-ups through emails, calls, and chat tickets, there has been no response from their senior support team, only automated replies. I was repeatedly told the issue would be reviewed, but no update was provided.
Unfortunately, the exchange window closed while I was still waiting for their response, which reflects very poorly on how customer concerns are handled after purchase.
Very disappointing customer service experience and lack of accountability.
Poor Service
Pathetic service.
Been over 2 months since paid for an order and literally no updates other than the generic AI responses all the times..
Has happened twice now and wont be shopping here again.
Website seems like full of fake reviews.
Disappointed
Ordered a suit at the end of December and it’s now March, yet it still hasn’t been shipped. The customer service has been extremely disappointing. I’ve raised several support tickets and each time I’m told the issue has been “escalated” and that someone will get back to me within 48 hours — but no one ever does.
It’s frustrating to see the company running sales and promotions when they clearly aren’t able to meet demand or fulfill existing orders. Based on my experience, I wouldn’t recommend buying from here
Please never buy from this site
Please never buy from this site. It's scam they doesn't care about customers. They not replying emails and messages.
The actual product and the pictures are totally different material is different
The actual product and the pictures are no match
The colors are not shown correctly. The material is sub standard
They do not have returns
Exchange is possible but only with the size i don't want this pathetic product we will have to bear the courier charges
This company is snot suitable for online purchase
They are fraud and i will put this on twitter also linkedln and even file the complain
Have ordered 2 suits from acchho.
Have ordered 2 suits from acchho.. After 2 months not received yet. Customer support service is also poor. Trying to connect from last 3 days but they are not receiving the call.
I’ve not received my order yet
I’ve not received my order yet. It’s been more than a month and able to reach out to anyone. Have raised a ticket but no response
I wish I had read all the reviews…
I wish I had read all the reviews first.
Do not buy from here scam company.
Aachho ....is a fraud company
Aachho ....this company has become completely dishonest and fraudulent. They take people’s money but neither deliver the product nor refund the amount. I strongly advise everyone not to trust this company
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