Placed a small order on-line late on a Friday night, for 45 X A5 binders with 4D rings, for Bluebell Railway. We issue them for Rule Books to staff. Knew that it wouldn't be actioned until Mon... See more
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See what reviewers are saying
I've purchased a number of these A5 folders and I'm really pleased with the quick turn around time on delivery. The folders are great quality and excellent for my business needs. Would highly recommen... See more
Company replied
Calling Abbey and speaking with a human person who actually knows was far better than trying to navigate the website looking for specific products. The woman I spoke with sorted out what I wanted and... See more
Company replied
Straightforward purchase. Sensible website that told you what you needed to know about binder rings, sizes and capacity. This is what kept me on their website to purchase. Binders of different capacit... See more
Company details
Information provided by various external sources
A substantial amount of our business comes from existing clients, returning time after time, which we believe is an endorsement of the total service we provide. We pride ourselves on customer service as some of the reviews show. Our products are either made from recyclable materials or are recyclable themselves.
Contact info
Lovett Road, The Causeway, TW18 3AZ, Staines
- 02085518000
- sales@abbeystationery.com
- abbeystationery.com
Super quick delivery
December 20, 2022
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Really good and quick…
Really good and quick service....received next day. Product is always good quality.
December 12, 2022
Reply from Abbey Stationery
Thanks for your great feedback.
Very prompt in dealing with my order.
December 12, 2022
Reply from Abbey Stationery
Thank you for your feedback
Reply from Abbey Stationery
Glad we keep supplying good service
Reply from Abbey Stationery
Thank you for your kind words, we are glad to have been or service
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Good customer service
Good customer service, reasonable prices, and the item I ordered was of good quality
November 17, 2022
Reply from Abbey Stationery
We appreciate the positive feedback and are glad that the product meets your needs
Poor product. Extra cost. Mis-delivered.
The day after I placed my order, I received an email saying I had to pay a significant amount extra or they wouldn't deliver it. The order was then delivered to the wrong address - I only received it five days later when the recipient brought it to my house. The products were supposed to be frosted/semi-transparent but almost every item had dark marks on them that didn't come off and made them look bad. Abbey Stationery failed to meet my expectations on every account - I could not possibly recommend them.
November 16, 2022
Reply from Abbey Stationery
We are sorry to hear that you feel that our service has not met your expectations. Unfortunately, as our website advises we are unable to deliver to Northern Ireland without additional costs, these are courier costs we incur and are passed on at cost. Our delivery service is 2-3 working days and your order was processed on the 9th of November and delivered and signed for on 14th November, which is 3 working days. If the courier delivered to the wrong address, then we apologise but this was out of our control. As to the product having dark marks which do not come off then we have no record of complaint from you about this order, as our policy is quite clear, if our products are faulty we will replace without question and feel that your review is unjust as you have made no attempt to contact us to rectify any problems you feel you have had. If you would like to have this product replaced then please do contact our office where we will be happy to discuss this with you.
Excellent A5 Binders
I've purchased a number of these A5 folders and I'm really pleased with the quick turn around time on delivery. The folders are great quality and excellent for my business needs. Would highly recommend and will return to order more in the near future!
November 14, 2022
Reply from Abbey Stationery
This is good to hear and look forward to being service to you again
Ordering easy
Ordering easy. Customer service question answered immediately. Delivery on next working day.
November 14, 2022
Reply from Abbey Stationery
We are pleased that you are happy with the service we provide
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Reply from Abbey Stationery
Thanks for your feedback, much appreciated.
So easy with Abbey Stationery !
Easy ordering, competitive prices and prompt delivery in well protected packaging - You can't really ask for more.
November 9, 2022
Reply from Abbey Stationery
Thank you, Steve, for leaving time for positive feedback
Reply from Abbey Stationery
Thank you for taking the time to leave positive feedback and hope we can be of service to you again in the near future
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Reply from Abbey Stationery
Thank you and hope we can supply you again soon
The order went smoothly
The order went smoothly. The company contacted me to confirm a suitable delivery day. The delivery was on time and efficient.
October 18, 2022
Reply from Abbey Stationery
Thank you for taking the time to leave positive feedback
Great customer service
Great customer service, good quality products and super-fast, efficient delivery - well packaged.
will purchase from again.
October 7, 2022
Reply from Abbey Stationery
Thanks for the great feedback. We look forward to working with you again soon.
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Everything spot on
Everything spot on, quality items and sound delivery, rapid invoice produced
October 6, 2022
Fabulous service
Fabulous service. Binders arrived next day as promised. Abbey Stationery always give excellent service and the product is great
September 14, 2022
Reply from Abbey Stationery
Thank you for taking the time to leave positive feedback and hope to be of service to you again in the near future
very quick delivery
Although 2-3 days delivery promised, order arrived next day. Quality superb. Many Thanks
August 13, 2022
Reply from Abbey Stationery
Thank you for taking the time to leave feedback and glad you were pleased with our service
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