Abcord Insurance Services Reviews 

268
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a truly great experience with this growing company. Customers frequently praise the staff for being exceptionally helpful, polite, and remarkably thorough when patiently explaining complex insurance policies and coverage options. People note that the entire process is remarkably quick, completely seamless, and offers very competitive pricing without ever applying unwanted sales pressure. Though some customers noted minor communication details, occasional uncertainties, or unexpected fee concerns during their interactions, the overall feedback remains exceptionally positive. Many reviewers consistently state they would gladly recommend these reliable services for anyone seeking straightforward property coverage alongside a truly personalized customer support experience.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising representatives for their polite, professional,... See more

Service

Customers consistently note positive experiences with service, highlighting efficient, knowledgeable, and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as honest, friendly, and... See more

Price

Users describe positive interactions with price, frequently highlighting competitive premiums and significant... See more

User experience

Reviewers express general satisfaction regarding the user experience, highlighting that the process is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ivan Silvester at Abcord was friendly and patient, he answered all my questions both on the phone and over email. Finding unoccupied house insurance for my deceased brothers property wasn't something... See more

Rated 5 out of 5 stars

Really good to find a company insuring unoccupied property that doesn't say it's for 3 months no refunds. I only needed to insure for 10 days, so received refund less admin fee. Ivan was very good at... See more

Rated 5 out of 5 stars

Daniel Silvester was superb! I say that because he took time to listen and understand my situation and suggest some solutions to help. The whole process was seemless and I was treated like a h... See more

Rated 5 out of 5 stars

I spoke with Daniel Silvester today who was extremely helpful providing me with a flexible landlord policy. I had already auto-filled a questionnaire regarding the insurance that I needed, so he was... See more


Company details

  1. Landlord Insurance Company
  2. also in
  3. Insurance Agency
  4. Insurance Broker

Written by the company

At Abcord we provide specialist landlord and unoccupied insurance products for residential properties in the United Kingdom. Call us to enquire about our products and services We have a range of underwriters and our friendly, efficient team is on hand to give you the best possible service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

268 reviews

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No recent history of asking for reviews

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4.9

All reviews

(268)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks Shahid!!

Quick call from Shahid after completing an online quote request. He found me the insurance we needed at a very reasonable price (40% of other best quotes). He was courteous, helpful and efficient. Very please with the service. Thank you.

February 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Unoccupied property insurance for a 6 month period

In brief, they gave me the best price of several companies I tried that offer insurance for an unoccupied rental property for a 6 month period (which is exactly what I needed). I didn't divulge any company's prices to another, so all quotations were unprompted. Of course, with insurance the proof of the pudding in ultimately in the eating (which one hopes never to have cause to do) but - all things otherwise seeming to be equal at the point of arranging the cover, I was very happy with the service Abcord (and their agent Raj, with whom I dealt) offered me.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Salim was very helpful

Salim was very helpful sorting out a problem that had occurred following the cancellation of insurance. He followed up and kept me well informed throughout the process until it was resolved.

February 2, 2026
Unprompted review
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Rated 4 out of 5 stars

Quick but professional

Quick off the mark following up on a quote request. Efficient & slick in giving information - a little too quick - hence not 5* so not always easy to catch every detail
Professional & polite & completed to policy purchase without hassle - just as required!
Thank you

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Simple

Simple, efficient service. One phone call, no fuss, competitive pricing.

January 6, 2026
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Rated 5 out of 5 stars

Top Rate Service, Extremely Knowledgeable Employee

I spoke with Daniel Silvester today who was extremely helpful providing me with a flexible landlord policy. I had already auto-filled a questionnaire regarding the insurance that I needed, so he was quick to respond and had majority of the information in front of him about myself. He was very clear and understanding of any questions I asked. He gave me time to review this quote. I contacted Daniel later and asked further questions and he found me exactly the policy I was looking for. I cannot rate Daniel and this company high enough. I found him exceptional. To top it off I spoke to no robot, was never left on hold for long, my phone call was answered immediately. Highly recommend.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Daniel Silvester was superb!

Daniel Silvester was superb!

I say that because he took time to listen and understand my situation and suggest some solutions to help.

The whole process was seemless and I was treated like a human being and not someone 'just being processed'

I would certainly recommend Daniel and Abcord Insurance

December 19, 2025
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Rated 5 out of 5 stars

Shahid from Abcord was great

Shahid from Abcord was great. Very polite and friendly. He explained everything to me and helped me out with my insurance policy cover. Very happy with Shahid and Abcord highly impressed.

December 11, 2025
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Rated 5 out of 5 stars

Good Service

Daniel Silvester contacted me a few minutes after I made an enquiry on line about house insurance. Daniel was very professional , he had a very pleasant manner and was very efficient. He made sure I took out the insurance I required, and e-mailed the documents to me immediately. I would recommend anyone looking to take out house insurance to contact Abcord and ask for Daniel Silvester.

November 26, 2025
Unprompted review

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