Ivan Silvester at Abcord was friendly and patient, he answered all my questions both on the phone and over email. Finding unoccupied house insurance for my deceased brothers property wasn't something... See more
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At Abcord we provide specialist landlord and unoccupied insurance products for residential properties in the United Kingdom. Call us to enquire about our products and services We have a range of underwriters and our friendly, efficient team is on hand to give you the best possible service.
Contact info
CP Business Centre, Otterspool Way, WD25 8HP, Watford, United Kingdom
- 01923911202
- info@abcord.co.uk
- abcord.co.uk
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Very professional company with friendly and well trained call handlers
I was obtaining quotes for insuring my late brother's house while we settled his estate and prepared to sell the property.
From the first call to Ivan to get a quote, I just felt comfortable and was put at ease by his calm manner.
He seemed to know exactly what he was talking about and explained all the particular aspects of this specialised insurance policy to me, clearly and in words that I could understand easily.
When I had some quotes and looked the companies up on Trustpilot, Abcord were the only ones where people had exclusively good experiences and some had even made a claim and had the same good experience as when purchasing their policies.
This made choosing Abcord a "no-brainer" for me.
Excellent service
I am grateful to Shahid for his excellent response to my request for unoccupied home insurance for my sister's home. He carefully and patiently explained the policy having taken time to understand the situation. He was prompt and polite in all communications. Thank you.
I was looking for vacant house…
I was looking for vacant house insurance for my house pending sale. Ivan was very helpful and explained everything in detail. Abcord are very competitive in their premium. I would recommend them for vacant property insurance.
Ivan was great
Ivan was great, explained everything, Took time to go through my questions and answered them so I could understand. Customer service was excellent. Phoned back when he said he would !
Great experience with landlord insurance
Daniel was incredibly helpful and efficient in dealing with my landlord's building insurance, and secured me a very competitive deal. Thank you Daniel!
Quick and efficient process .
Quick and efficient process from start to finish. Raj was helpful and knowledgeable and the premium was more than satisfactory.
Excellent customer service.
Excellent customer service Good communication of my requirements and responsive to my needs.
A pleasure
The interaction was a pleasure from start to finish. Very knowledgeable and informative and all aspects explained.
Very helpfull and efficient pleasure to…
Very helpfull and efficient pleasure to deal with
Quick and easy to insure our property ,
Quick and easy to insure our property ,
1st class service and friendly
This is what great customer service is all about. Understood my request straight away and very knowledgeable in offering the correct policy. Comes across as friendly and approachable and reached agreement quickly with a further revised quote.
Would have no hesitation in recommending Daniel and Abcord
Excellent renewal price and very clear
Excellent renewal price and very clear, professional, and easy to understand RAJ SIDHU .
Excellent service from Ivan
Excellent service from Ivan. Helped me with my quote and answered all my queries. Replies were prompt and he always returned my calls when promised. Thank you.
Ivan was able to help us insure my late mum's house , while the sale goes through
Ivan was able to help us insure our late mum's house while the sale goes through
Professional Service From Ivan Silvester
Ivan demonstrated a highly professional approach from the very beginning. He contacted us promptly at the agreed time and ensured that all of our questions were answered thoroughly and with patience. His explanations were clear, detailed, and easy to follow, which made the entire process much more straightforward for us.
What stood out most was that Ivan never rushed us or applied any pressure; instead, he gave us the time and space we needed to consider our options carefully. This level of respect and courtesy made us feel confident and comfortable throughout.
Overall, Ivan provided an excellent customer experience and represented the service with integrity and professionalism.
Explained everything well
Explained everything well . Very nice manner
Good cover and quote
First Class service from Daniel
First Class service from Daniel. Would highly recommend Abcord. Excellent prices which worked out at half the price quoted by a company claiming it looks after older people!
Alvan was so helpful
Alvan has been extremely polite, courteous and helpful. I was looking for quotes from several companies but decided to go with Alvan purely because he wasn’t pushy and was very cheerful. Thank you Alvan
Daniel at Abcord was brilliant
Daniel was brilliant, less than one month after taking out the Buildings Insurance we had an attempted break in, 2 patio doors and a window were damaged beyond repair. Things were sorted very quickly, with no hassle.
We just sent off the Police Crime number and photographs of the damages and they agreed to let us go ahead and order and fit new doors and windows. The money came through about a week after we submitted the Invoice.
Can’t praise them enough, and have just renewed for another year. Hopefully we won’t need to claim again though!
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