AbeBooks Reviews 11

TrustScore 2 out of 5

2.0

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Company details

  1. Book Store

Information provided by various external sources

On August 1, 2008, Amazon acquired AbeBooks.


Contact info

2.0

Poor

TrustScore 2 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

This is not ok.

A book I ordered via AbeBooks, sold by GreatBookPricesUK, was not fit for purpose. It was called an Anglo-Saxon Dictionary, but was a printing of some words beginning with A but nothing more. Although I returned the book (at my expense) and received a refund of the book price, at no point did I receive any acknowledgement that this should not have happened, nor a statement that they would contact the seller to discuss what had gone wrong. I received standard emails with no sense of a person being involved. I don't think we should accept the idea that it's ok for people to sell lousy products in the hope that buyers will not bother to complain or ask for refund. It's not ok.

April 30, 2026
Unprompted review
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Rated 1 out of 5 stars

Useless website and Customer Service/ Help

I have needed to update my credit card details since October 2025. It's now mid February 2026, three months later and i still am unable to do this! Its impossible to the update the mandatory card number & expiration date slots in my Abebooks uk account. Can i find any one in Customer Service to help? Does the Help section give advice "no" is the answer to both questions.

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Something changed at Abebooks

Long time customer of Abebooks (you should see my library!) but something has changed. The wrong book was sent and they haven’t refunded me without bank statements, etc. in addition, they only indicated they’ll refund about $2 of the $8 return cost. They are now hosting superbooksales.com, a very shady site, under the assumed name of greatbookprices. Sad to have to leave, but after losing about $33, I’ve had enough.

December 3, 2025
Unprompted review
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Rated 1 out of 5 stars

con artists

DId not ship the book.
Ignored 8 emails.
The book still shows in stock.
....do NOT order from this company!!

February 5, 2023
Unprompted review
Rated 5 out of 5 stars

Lots of books for little cost.

I don't remember how I discovered this site, but I use it every time I want to find a certain book or something different to read. The books offered range from almost new in higher prices to those from libraries for which you pay only for shipping. It's easy to find ten books for less than $100. Some of them are so old they are almost falling apart at the seam, but for the price, I enjoy reading them, then toss into recycle. The only frustration is the need for patience because each copy of each book is shown separately, meaning lots of pages with repetition. I've compared with Amazon and returned to Abes. You won't be sorry.

November 6, 2020
Unprompted review
Rated 5 out of 5 stars

I'm glad that we found this site

I'm glad that we found this site. We had saved a lot of money, we used to order all the homeschooling books, and other materials from Amazon. But with sites like this, we can actually save a bundle!

April 27, 2020
Unprompted review
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