Great instructions, the product (lens protector) fits perfectly, like OEM. Appreciate the subtle branding. Lens cleaner, extra screws and even a little treat all nice personal touches. I thought th... See more
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Review summary
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You spend your hard earned on quality kit for your pride and joy and at A Bike Thing you receive the professional service to match. The team are friendly, welcoming and supportive, offering honest,... See more
Excellent service! Tom is just Brilliant with motorcycles, he makes it all look so easy. And Steve, the company owner, is a very driven personality, constantly looking how to improve an already sublim... See more
Excellent service - ordered Denali light pods (S4,s) and HexCan Sahara Honda Specific Accessory manager. Items arrived next day delivery (1 day quicker than expected) and chat advice by email was spo... See more
Company details
Written by the company
Motorcycle Lights and Electronics
Contact info
Honey Hill Farm, Quarry Berry Lane, DE12 8DN, Chilcote, United Kingdom
- 07400981424
- steve@abikething.com
- abikething.com
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 1 week
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Website is very clear and easy to use
Website is very clear and easy to use
Shipping is fast and secure
April 7, 2026
I ordered the wrong part for my bike…
I ordered the wrong part for my bike and they were great. No hassle, just ask me to return it with a copy of the original invoice.
April 8, 2026
Excellent cooperation
Excellent cooperation! Everything as agreed. I am very satisfied!
April 13, 2026
Bark busters for bmw 1250 gsa
Ordered & delivered on time , quick turnaround as expected from a top company. This was my first experience & would definitely by again if need .
April 13, 2026
CHIGEE AIO6 LTE is the best nav out there
Watched the You Tube video on the CHIGEE AIO6 LTE and decided that’s the one. Ordered it through A Bike Thing, it arrived in a couple of days and I’m one happy customer.
April 13, 2026
These guys stand by their products…
These guys stand by their products and whether they sell or support it, my experience has been nothing but great!
April 13, 2026
Returning customer as the quality and professionalism stand out
Exceptional service, time taken to understand customer requirements, a pleasure to engage with the team members, Tom's work is careful, exacting and he helped with one or two questions/concerns I had with the bike. Overall the quality and consistency of the work is exceptional.
April 10, 2026
Simple online transcription that came…
Simple online transcription that came with a speedy delivery
April 10, 2026
Excellent customer support and quick…
Excellent customer support and quick delivery. Thank you ABT!❤️
April 2, 2026
good guys good service
April 7, 2026
Perfect
Fast processing of the order.
I decided on ordering from a bike thing because of the perfect video's about the subject they post on their YouTube channel!
Great job helping me decide what I needed!
April 9, 2026
A Bike Thing is the best!
A Bike Thing is very helpfull in helping you choose the best options/products but also with technical help in how to install everything in the best way. Next to that, if I order something products are alsways shipped very fast (I received my last order within a day and live abroad!) and are packeged well. Very happy customer here!
April 2, 2026
Delay in shiping
April 8, 2026
Reply from A BIKE THING LTD
Thanks for your feedback 👍
Just to add some context to this one — your order was placed on Saturday 4th April, and in the UK we were closed for the Easter period (Good Friday through to Bank Holiday Monday).
We returned on Tuesday and were met with a significant backlog — this is a very busy time of year for us with customers preparing bikes for the season, and we had hundreds of orders and enquiries to work through.
Your order was processed and dispatched on Wednesday 8th April as part of that catch-up.
We appreciate the delay isn’t ideal, but this was down to the holiday period combined with exceptionally high demand on our return.
Disappointing experience overall.
Disappointing experience overall.
I was charged £10.94 for delivery on a small item, which already feels excessive. This was described as a next-day service, however the item did not arrive the next day from when I placed the order.
I raised this directly with the company and did not receive any follow-up response, yet I was later asked to leave a review.
Charging premium delivery rates without delivering a true next-day experience, and then not properly addressing customer feedback, reflects poorly on the overall service.
I would suggest reviewing both delivery pricing and communication with customers.
April 8, 2026
Reply from A BIKE THING LTD
Thanks for your feedback — and I’m sorry you feel disappointed with the experience.
To clarify the timeline on your order:
Your order was placed on 8th April at 1:36pm and was picked, packed, and ready for collection by 2:24pm the same day. Unfortunately, this was just outside of the daily DHL collection window, so it was collected on the 9th and delivered on the 10th. Tracking will reflect this.
So while it didn’t arrive the next day from the point of ordering, it was delivered on a next working day service from the point of courier collection, which is how these services operate.
On delivery costs, we completely understand the frustration. We’re seeing the same impact from rising fuel surcharges and carrier pricing as everyone else at the moment. It’s not something we’re inflating ourselves, but rather costs being passed on to us by couriers.
That said, we are actively working on introducing lower-cost options for smaller items (e.g. Royal Mail services). Due to the scale of our operation, this has to be built properly into our systems with automation rather than done manually, but it is something we’re addressing.
On the communication point, we do handle a very high volume of enquiries daily, and while we aim to respond to everything, occasionally messages can be missed, which we acknowledge isn’t ideal and are continually working to improve.
We do appreciate the feedback 👍
The Service was exceptional
The Service was exceptional. Their knowledge and attention to detail in their work is second to none. I would highly recommend them and would definitely go back for any future mods I have on my bike.
March 31, 2026
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