Abitare Reviews 

Walked in on a Sunday by chance looking whilst looking for a new bed. Met Phillip and ten days later it was all delivered to my bedroom and expertly set up by Abitare. Nice showroom, lovely staff and treated professionally from start to finish. Will definitely go back when we need more furniture for our home.

Great stuff , effortless and swift delivery. Great quality and selection. What more can you want !

Wow what can I say about Mary in customer services - we had a couple of faults with our Alexander & James sofa's - faults being buttons coming off to a spring snapping and poking through the underneath of our sofa. Mary's perseverance in contacting Alexander & James was second to none - I gave up on getting the sofa's fixed but Mary carried on contacting them - it has taken from April to October to sort, if it wasnt for Mary I would still have a sofa with a spring sticking out of it. Many thanks again Mary, you are a superstar x

We have now purchased a number of items and the whole experience has been top draw.
I would suggest visiting the store if possible to obtain the teams unique friendly professional and helpful manner.
Would always think of this store first when in the market for these types of products.
Thank goodness the real world selling experience is alive and kicking.

Approximately 16 years ago bought 3 piece suite bedroom fittings and dining suite. Not the cheapest but quality second to none,first class service back then,i have returned time to update my preferences,after couple of visits decided just what we wanted ..no pressure sales,again the staff so helpful,will defo be returning too add new statement prices to complement new suite and deco thank you

Fantastic service from Meghan, she was so helpful. Products are amazing too, we’ll be sure to go back!

We had our wArdrobe delivery the other day Adam and Mike the delivery men were amazing had respect for us as well as our home there was no mess everything was cleaned up cannot praise Phil and his team they have been brilliant can’t praise them enough.

Experienced couple of issues to date with our new suite. First; reclining mechanism noisy on two chairs. Second; foam of one cushion too soft causing it to sink and become very uncomfortable.
Contacted Mary (customer service) at Abitare. On both occasions she and Natuzzi acted promptly arranging for service engineers to attend and correct the concerns. The first was corrected by removal of plastic mechanism stops, which were too hard causing contact noise. The second, the foam was replaced. Thank you to all concerned.
I trust this very expensive suite will now go on to return many years of satisfying service one expects.

Fantastic service from Meghan, very polite very efficient and went through the whole description of the sofa to me, even sent the colour swatch.
Now i’m waiting on my delivery which i’m sure will be as professional as Meghan was. Thank you so much.

Meghan has been absolutely fantastic from start to finish. really quick to what's app pictures and options and was really easy to deal with an nothing felt too much hassle.

Very happy with the price ,delivery, quality and communication with Abitare
We got some very nice Italien furniture
Thank you!

Excellent customer service and as important brilliant after sales service . We have bought a number of items of furniture from Abitare and recently we had a problem with our Natuzzi sofa - Abitare dealt with this quickly and efficiently . Highly recommend Abitare

Very responsive to my enquiry, with an almost immediate reply to my email, that was both very helpful and friendly.

I was after some service parts for Skovby furniture for which Arbitare are an authorised dealer of; and although I did not purchase the furniture from them, they helped me get the parts, and at no cost.

Exceptional service from Arbitare and also Skovby!

Meghan offered exceptional customer service. She was extremely knowledgeable about the product and super friendly and professional. Price was very competitive and the transaction process was seamless. Would purchase again from Abitare and would definitely recommend.

We came across Abitare whilst searching for a particular sofa. We were lucky enough for John Brailsford to answer the phone. What an absolute gem he has been ! He's extremely knowledgeable across a broad range of furniture, not at all pushy and has been an absolute pleasure to work with. We ended up not only buying a sofa and one chair but also a dressing table with, no doubt, more items to follow. So pleased we came across Abitare with their competitive pricing and broad selection of furniture and delighted we had John to help us with all our decision, he really is a true professional.

I was looking for a nice desk with a good price and John was very helpful and professional. Very happy with the service and I hope the desk arrives on time and in good conditions.

Steve & Neil turned up exactly as promised to deliver my mother in laws bed. Very quick and efficient delivery service. Great product, great company to deal with and exceptionally good delivery service.

We have used Abitare often, as their quality of furniture is excellent & the best in the area. In this instance were buying new sofas. Their sales consultant, John Brailsford, has excellent Natuzzi product knowledge and was able to advise on the best type of sofas, leather, styles & colour advice etc, to ensure we picked the right products for our home. John provided an efficient service and took time to ensure we considered all the finer details before placing the order. I would recommend both John & Abitare as the place to go if you are looking to purchase excellent quality furnishings for your home, with a top rate customer service experience.

We were looking for a decent leather sofa company online after two disastrous ones from Sofology. Decided to go for a Natuzzi leather - The Forza, and Abitare in Wigan came up at a better price than the Natuzzi shop itself. The shop was a few hours drive from where we live, but it was well worth the time it took to get there. The shop had some beautiful high end things in, at very reasonable prices. Peter, who served us, was really helpful, and was able to answer any questions we asked. As we were ordering leather he told us to expect 12-14 weeks wait, and that delivery would be around September. Last week in August received a call to say sofa would be delivered just after 11am, 31st August. The day arrived, and I received a call from the delivery team to say they would be with us within the hour. They arrived on time, unwrapped the sofas - which look perfect, and they even put some pads on the feet that we’d bought ourselves to protect the floor - not that they needed any really. Great team Ste and Adam, they were polite, professional, friendly, and are a credit to the company!